Stayed at the Melia` this year after walking through it in 06. We were very pleased with our stay.
The beach was great, after hearing some complaints we were very satisfied with the beach, you can walk forever!
Food was average in the buffet, the resturant was good, but we were a little let down with the fact we were not told you could order items such as lobster, ahead a time with the front desk. This particular item was not on the menu, but on a seperate private menu kept at the front desk. The beach grill was fantastic, never went hungry, and there was always plenty of food, plus another guy grilling seperatly things such as tbone steaks, chicken and pork...AWSOME!
Service was friendly, but if you didn't constantly leave a dollar you wouldn't get service, this is the first year that has really happened. We always tip where appropriate but were never not served because of tips.
We were in the tower that didnt have an elevator running yet, this wasn't too bad, however it is when your hauling luggage. I found that the whole resort is full of steps, you can't get anywhere without taking steps. So this resort isnt necessarily good if you cant do steps, have small children or are traveling with the elderly.
Activities were well put together and the staff tried real hard to recruit for all of their activities.
There are vendors that come in every night to sell their stuff. We thought the people that came in were very nice and not pushy like we have seen at other resorts in the past.
Drinks were well made and we never had any issues with our beverages! Also you get water bottles in your room daily for drinking which is also nice.
The Melia` is the Northern most hotel in Cozumel, just a 5 minute cab ride to town which is awesome! I like being close to town. Also the golf course is right across the street, and you can get an all inclusive golf package with the Melia`. It is a nice course, but bring plenty of balls, and don't go in to the rough, or a gator will chew your arm off. Also, the golf carts in Mexico are extremely fast, not like in the states!
Executive car rental is just down the road which also is really nice and convienent. We had no issues with renting our car and touring the whole island. It is safe and easy to navigate around the island.
Diving in Cozumel is wonderful!! There are so many dive shops you can swing a dead cat and hit one. We dove with Suba Staff Divers and we were pleased. Last year we went diving with the dive shop at the El Cozumeleno when we stayed there. They are also very nice, however it should be known that the El Coz and the Melia` are feuding and they are not afraid of their guests knowing, it is very public. That was a turn off for us.
All in all we were happy with our Melia` stay, this was our second year on the North Zone. It is close to town and beautiful. However next year its time to travel and stay in the South hotel zone of Cozumel! She is a beautiful island and is worth a look.