My boyfriend and I just got back from a 7 day vacation at the Melia. I can't begin to cover all the things that we loved about it. Almost everything that the hotel had any control over exceeded my expectations. The service was friendly and very welcoming. The food was awesome (a little cold if you hit the buffet too long after it starts). The beach was awesome (besides the seaweed that washed up on shore a couple of days... but that isn't something they can control). Our room was very clean every day and they are actually pretty big rooms with a nice little balcony. Bartenders make a million drinks a day so be patient... they are worth it... very yummy! Another thing that they can not control is the smell from the sewage treatment plant that comes over when the wind blows in just the right direction. It isn't that often but when it comes it is pretty bad. It wouldn't make me not go there again though. I was very sad to leave. You can also do all of your shopping right at the resort and never have to leave, but if you are in Cozumel you really should experience the town at least once. It's also worth it to take a ferry over to Playa del Carmen.

The people on this site who wrote bad reviews are the type of people who wouldn't be happy if they stayed in a castle with a servant for every limb of their body. Seriously... there was nothing wrong with this place. Definitely worth every penny.

One tip for anyone thinking of traveling here is to book the Catamaran Cruise that takes you snorkeling on the southern part of the island. AWESOME experience and very beautiful. We also parasailed in front of the Melia and it was beautiful. A MUST!

Stayed at the Melia in Nov. Loved it. The staff are great, clean rooms, I liked the food. I was there for 6 days - going back 17 Apr for 8days - can't wait. Last time rented jeep and went to the other side - a must do. The only problem was the seaweed in front of hotel. The adult pool with the swim up bar the water was a little cold. The shows were wonderful - after the shows there wasn't much else to do. They had a disco, but most people just hung out in the lobby bar - Anyway, going back in a month.

Just returned from a 6-day, 5-night stay at the Melia Cozumel. I would definitely recommend it. The grounds were lovely, with pools overlooking the ocean, lush greenery, and a clean beach. Our room had a great view and was clean (ok, the towels could have been plusher and the sheets softer, but for the price, that was just fine.) The staff was very nice and attentive – when we arrived on Saturday we stumbled upon a free casino night in the lobby which was great fun. The food was good – the buffet restaurant was excellent (morning, noon and night), La Iguna was very good, but the "nicer" restaurant Cafe Paraiso was not that great. The best part of the trip was getting certified as a Open Water Scuba Diver (for about $460). Right in the hotel is a shop for AquaWorld, one of the main scuba diving shops on the island. My instructor Mark was excellent – I pretty much received 1-on-1 instruction for several hours for 4 days. Mark was very thorough and patient. Cozumel is a beautiful place to dive and snorkel – don't miss this opportunity! When we went for the final Open Water Dives on Wednesday, I was hooked. My boyfriend is already certified and paid about $70 for a 2-tank dive. Most visitors were from Canada or the U.S., and were very friendly. The bar on the beach was the most fun and the bartenders were great.

STOP! Do not go to this hotel. We started out in the part of the hotel that had no elevator(we were on the 4th floor) and the room smelt so bad we asked to be moved. The second room smelt better, but I was eaten alive by the bugs in the bed. When I told the man at the front desk, he said I was "sensative to the sheets", when I showed him the 20 plus bites I had on my legs he then believed me. I know of 2 other couples that had bed bugs also! When they came to spray the room there were dead bugs EVERYWHERE! The food was poor and the seaweed made it impossible to walk into the water. The smell from the rooting seaweed was horrible! The hotel was 1/4 full. We figured out why! The hotel has changed its name 3 times! Go figure! We counted the days, hoping they would go fast, so we could get home! This was our 8th time to Cozumel. Don't go to this hotel! Go to the El Cozumelino or the Coral Princess.