My husband, two youngest children and I just got home from 10 days at this resort, which we chose because we had already stayed at the Melia in Puerto Vallarta twice and the Melia in Ixtapa once. Shortly before our trip I read many reviews and was worried because some were negative. And then I was worried when we first arrived because the resort was so much smaller than the other two Melia resorts we had visited. Well, this actually turned out to be one of the things we loved about the resort because we felt we were better attended to by the staff, and also it felt more intimate and we got to know some of the other guests because we would see each other all the time. The best thing about the resort for us were the activities for our children who are four and seven. They absolutely loved Sussy and all of the activities she organized throughout the day - from soccer on the beach, to pool games, to art projects, to iguana feedings, and more. This was nice for us because it allowed my husband and me to enjoy some adult time together and just time to read and relax and not worry about the kids. Every night our kids looked forward to the mini-disco and the games, shows and special activities. Even though the resort is small, it is actually nice and in a great location on a very nice beach just on the other side of a jetty that has a great snorkeling area. There are iguanas, crabs, and little frogs everywhere, which my kids just loved. The lobby was nice if you needed wireless, and there was even a pianist most evenings. As far as the food goes, we were perfectly happy with it, even for ten days. We never went to the reservation restaurant, mostly because my husband didn't bring the proper attire, but also because we were happy with the food at the buffet and the snack bar. Sure, there were probably at least 50% of the dishes that I was not at all interested in even sampling, but with such a selection, there were always plenty of things I loved. My favorites at the buffet were: Cristina's egg-white omelets, fresh fruit with yogurt and granola, fresh juices, and the selection of homemade breads and pastries for breakfast; any of the grilled meats, the pasta bar, the salad bar, the bread, and the specialty dishes (like crepes on the French night) for lunch or dinner. At the snack bar we enjoyed the syncronizadas (basically quesadillas with ham), fish tacos, chicken salad, nachos, and of course my kids loved the burgers. I think some people may be put off by some of the dishes that are traditionally Mexican, just because they are not used to them. My kids are used to eating all sorts of foods (like real Mexican, Vietnamese, Indian, etc.) and were just happy to have so many choices and have dessert with every meal! And of course I was happy about no cooking or clean-up! As far as the room goes, I thought it was fine. The beds are a little firm, but that doesn't bother me and is actually what my husband prefers. Yes, the bathroom is small, but that just seems so unimportant. We also loved all of the staff. Sussy, Norky, Rocky, and Alex were so friendly and energetic. Everyone else was always helpful and attentive. And we loved all the excursions we took with help of the travel agency on site. We did horseback riding, a day at Chankanaab, the Fury Catamaran snorkeling trip, and the pirate dinner cruise and loved them all!
We loved our room on the bottom floor of the garden view building because we didn't have to wait...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.