There are no wonderful hotels in Cozumel, but this one is close. The desk staff is a little stuffy, but everyone else is really nice. We stayed from 8/15/03 - 8/18/03 and the place was clean, and our Jr. Suite room was tiled with Travertine floors and the bathtub was large enough for 2 people with some wiggle room remaining. The view was great, as we were on the 9th floor, and we experienced no problems at all with the hotel. With regard to food, the breakfasts were good, the lunches were OK and the dinners were terrible. Even the nice restaurants that require reservations were not that good. Don't expect any authentic mexican food, either, as they try to stay somewhat continental. The drinks are OK, but if you ask for anything other than a beer or a marguerita, don't expect it to taste very good. As with any other all-inclusive place, tipping gets you better service. I saw bartenders walk away from people when someone who tips them walks or swims up. With regard to the beach, walk to the hotel next door (sister property) and use thier beach. It is larger and the water is clearer (but colder) thanks to a jetty blocking the current. In summary, I would go back to this hotel because it is one of the best available on the island. I am a pretty laid back guy, though, so if you are expecting to be pampered, you will be disappointed with any hotel on the island.


(35 votes)




