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Suites Colonial: Traveler Reviews


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90% Recommend
3.5 of 5 stars 13 reviews
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Great Value In Cozumel

Suites Colonial

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4 of 5 stars
A TripAdvisor Member
Midland, Ontario, Canada
Mar 16, 2006
17/17 found this review helpful

We just got back from another week in the Coz... This time, we stayed at the Hotel Colonial and heard about it from the Sunwing vacation packages online. With no recent reviews and little info on the web, I was a little apprehensive but that all changed once I got there.

The hotel is located a stone's throw from the main town square... restaurants, shops and nitelife are all within a couple minutes walk. All the must-visit food venues like La Chosa, Pepe's, Tony Romas etc are all right around the corners. Dive shops are all over the place. I dive with Aqua Safari (and highly recommend them) and although they are a few blocks away, the walk is nice in the AM.

Now, back to the hotel.

There are three floors. The elevator is still out of commission, but likely could not hold both you and your luggage at the same time anyway. The stairs are wide and easy. If you have lots of stuff or bad knees, just book on the first floor and you will hardly notice the climb. The view is great. The disco (previous posting) is loud, but the AC drowns everything out. It is loud but works ok if you shut the bedroom and bathroom doors to trap the cold air in the bedroom. Nights in FEB/MAR offer cool breezes so you really don't need it.

The rooms are very spacious... we had a suite with a mini kitchen. No cutlery, pots or plates to speak of so just buy some disposables at the grocery stores when you stock up your drinks and snacks. The fridge/feezer looked NEW and work perfectly.

The suites feature a LARGE sitting area with two couches looking towards a big window with shutters. The dining area is slightly smaller on the other side of the room with a window/shutters too.

The bedroom has two double beds, a dresser, night table, drawers and large cupboards with ample storage. Glass louvred windows and an AC run along the top of the room. Drapes are included for privacy although nobody can see in. The TV is ok (no remote) and is on cable with several english (US) feeds of movies with spanish subtitles... The beds are comfortable... really!

The bathroom has windows, a shower and toilet. The counter is large with a full-width mirror and lights. The water does not smell and is clear (still don't drink it). Usual mustiness is solved with a Glade plug-in)

The floors are all tiled and kept VERY clean by the maids (tip them daily). While we are on that topic, the whole place is VERY clean. It is not a resort by any means, but it was as clean and well-kept as any major resort I have stayed at.

Lots of soft lighting outside the rooms and along the open air halls that get you to the rooms.

No bugs, creepies or crawlies to be seen anywhere.

The front desk guy is nice but speaks only a bit of english (you should take some spanish before going anyway...) You can lock up valuables like ID, tickets and spare cash in their safe (in a sealed envelope with your initials on the masking tape). They have free "medium speed" internet on a PC in the lobby for you email and MSN freaks (like my wife).

The breakfast is ok for a quick coffee and fruit or sweatbread but you can cross the street and eat at Cocos or almost anywhere for about 5$ USD each and be full!

There is only one thing... the street that gives you access to the hotel is pedestrian only. If you have alot of stuff (eg bags and dive gear) you will be a little tired after slugging it all from the taxi or shuttle to the hotel lobby and then up the stairs. That is the only thing I missed about other hotels I have stayed at. But not a big enough deal to discount this place.

Remember there is NO POOL. If you want to swim at a beach, you should take a taxi, scooter or rent a car and head up the highway (you need to explore the island anyway!) to one of the many beach clubs... lounge all day and just buy drinks and some munchies. You can swim anywhere downtown if you have watershoes and don't mind the rocky coral shores...

Anyway, the hotel is great. Not luxury, but you are not paying for luxury. I don't think you will be unhappy here if you read all this review and still are interested. I have not left anything out.

Oh, some beach clubs are still closed (destroyed by the hurricane)... other are open again. Chankanaab park is still closed and if you take a scooter along the old beach road (destroyed), you can see all the destroyed resorts like the El Presidente. Rumour has it that the $$ backers have walked away and it not being re-built. If you see the pics of the damage, you won't believe how much re-building has already been done around the island and downtown. The cruise ship piers are still destroyed, but the Ultramar ferrys are moving passengers on and off the island to the anchored ships.

PS: BEWARE OF ALL THE TIMESHARE SCAMS IN MEXICO. MOST ARE SCAMS AND THERE SEEMS TO BE AN INORDINATE AMOUNT PITCHING THE MAYAN PALACE (CANCUN / PLAYA DEL CARMEN). Visit ---- and ---- BEFORE you fly south and get an idea about what lies you will be told before you accept the invite for a 90 minute presentation and free swag... we wasted a full day on this "90" minute scam and barely escaped with our wallets. When I googled the place back at the hotel, I was so thankful that I was not sucked into the scam.

Enjoy Cozumel... I will be back again next year and although I plan to rent a condo and bring my kids and outlaws with me, I would not hesitate to stay at the Colonial again if it was just my wife and I again. I hope this helps you decide a few more details of your trip.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay March 2006
  • Member since March 16, 2006
  • I recommend this hotel for Young singles, Older travelers, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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overall a great hotel

Suites Colonial

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4 of 5 stars
roscoe stubbs 2 contributions
seattle
Feb 28, 2006
8/8 found this review helpful

My family of 4 stayed 1 week at Suites Colonial in Cozumel Feb '06. Not a "luxury" hotel by any measure, but Perfect for us! Meticulously clean; the housemaids wash the red tile floors and change the sheets daily (make sure to tip them, I understand they don't get paid squat). Beds very comfortable. Very friendly and helpful small staff.

There are a few "negatives": (a)a disco is located about 100 meters away and seems to crank-up about 10pm; earplugs solved the problem. (b)our kitchenet stove top did not work; not a big deal (the full size fridge shows its age but worked fine. (c) the bedroom window airconditioner didn't work; we didn't need it.(d) continental breafast has fresh OJ, but the rest is mediocre, but there is a great bakery 4 blocks away.

Here are the "positives": Clean, Clean, Clean. Great location to experience the true/real Cozumel; i.e., walking distance to essentially everying in the town, except Dive-with-Martin (our scuba shop). Only 150 meters to the town plaza, 100 meters to the waterfront; easy >15 minute walk to supermarket and many resturants, 30 minute walk to the very most distant (but excellent) restruants. Walking is the way to see the true Cozumel.


People of Cozumel are most friendly and,outside of the tourist trap/cruise-ship shop area, don't hustle you. We never had a feeling of insecurity. Climate is so great it is wonderful to be outside walking around and taking the scene in. Town is vibrant and alive with families out-and-about late into the evening. Plaza had local music in eve; especially Sunday eve.

Most tourist hotel options seem to be outside the town and therefore insulated from the TRUE Cozumel. We would return to Suites Colonial in a heartbeat!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay February 2006
  • Member since February 28, 2006
  • I recommend this hotel for Young singles, An amazing honeymoon, Older travelers, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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A sweet location mid-town

Suites Colonial

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3 of 5 stars
dabidawg 4 contributions
Amherst Ma
Mar 28, 2005
8/9 found this review helpful

My husband, college age son, and I stayed at Suites Colonial for 10 days in March. We chose it because it was in town on a pedestrian-only street, between the waterfront and Cozumel's neighborhoods, handy for shopping, eating, and taking in local color. Every morning we enjoyed their array of local fresh fruits, pastries, coffee, and fresh-squeezed orange juice. Our room, with a double bed and a single separated by a wall, had as amenities a fridge, TV, AC, and large closet. Every morning we enjoyed our breakfast on the balcony outside our room, listening to the birds and savoring the bright sun before it became oppressively hot. At night, we turned the AC off when the town quieted, the air cool enough and quiet enough to sleep with windows open to a breeze. We met wonderful guests, always got good advice at the front desk, and hopped cabs at the corner to go to nearby beaches for great snorkeling. If you go to Cozumel, here are must-dos: rent a car at least once to see the ruins at San Gervasio, drink Coronas at Playa Chen Rio, and snorkel at Playa Los Tormentos. Eat at La Choza, Manatee, and the local mercado. On Sunday night, go to the plaza for live salsa music and dancing. We enjoyed Cozumel as long as we avoided the cruise ship crowds and hawkers outside stores aggressively pushing wares to turistas. Several blocks off the water you can avoid most of that and focus instead on a still Maya- influenced, beautiful place with friendly residents and a laid-back pace.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay March 2005
  • Member since July 08, 2005
  • I recommend this hotel for Older travelers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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charming lil' hotel

Suites Colonial

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4 of 5 stars
A TripAdvisor Member
Toronto,Ontario, Canada
Jun 23, 2004
5/8 found this review helpful

hi...happy to share our mex .experience with all.super lil'hotel right in the hub of all the fun in cozumel.clean quiet and basic. no-frills is reflected in price,good value for budget-minded traveler.enjoyed the weather in february,an escape from foot deep snow of canada.close to disco,restaurants,supermarket and the snorkelling is second to none try the cave excursions you wont be disappointed. will return again next year 2005.see you there

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay February 2004
  • Member since March 08, 2005
  • I recommend this hotel for Older travelers, Families with young children, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Stayed many times, will again

Suites Colonial

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5 of 5 stars
A TripAdvisor Member
Sep 16, 2003
14/16 found this review helpful

Just off the Plaza, the Suites Colonial is my favorite .My sister lives in town and as a solo female traveler I always feel very safe at the Colonial. When my husband travels with me he loves the price. I book a suite and have what amounts to a good sized 1 bedroom apartment , complete with full kitchen , huge bathroom , big bedroom with TV and living room. It's nice to sit on the balcony and watch the action in town below. The staff is friendly and housekeeping does an amazing job. those women are clean freaks-- you could eat off the floor !Tip them well ( at the very least $1 a day-- it's their only pay )The pastries and coffee in the morning are a real treat and the book exchange in the lobby has saved me on rainy days. I love staying in the middle of town and wouldn't deam of going to an all inclusive-- there are too many good places to eat on the island,most of them within walking distance of the Suites Colonial ( yes it's safe to walk around )let people know you are staying on the island ( not on a ship), treat people with respect and you will be richly rewarded as the people of Cozumel are among the nicest in the world.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay March 2004
  • Member since May 28, 2003
  • I recommend this hotel for Young singles, Gay/lesbian travelers, Older travelers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Suites Colonial Address

5a Avenida Sur 9, Cozumel 77600, Mexico