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“Great value in center of the city” 4 of 5 stars
Review of Hotel Plaza Cozumel

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Hotel Plaza Cozumel
3.0 of 5 Hotel   |   Calle 2 norte entre Rafael E. Melgar y 5av | Col. Centro, Cozumel 77600, Mexico   |  
Hotel amenities
Ranked #21 of 57 Hotels in Cozumel
Surrey, British Columbia
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Great value in center of the city”
4 of 5 stars Reviewed July 30, 2013

I stayed at this hotel July 21-28 2013. It is very clean and has very friendly staff. They provide a cooked breakfast each morning from 7AM to 11AM. There is a bakery in the hotel so you can get buns, pastries and water or pop there during the day. They will put a fridge in the room upon request. I had a double room which was air conditioned. Nice clean bathroom with a shower. It is a very convient location if you want to be in the downtown. It is only 1 1/2 blocks from the Playa del Carmen ferry dock and a short drive from the airport. There is free parking at the front of the hotel if you have a car but there are only a couple of spots available. There is also a very cheap parking lot across the street. They have one room that is 2 bedrooms with 2 doubles in one and a king in the other. Between there is a kitchen with frige, stove, sink and a table and chairs. This room would be great for a family. The excellent restraunt around the corner is Wet Wendy's. Nothing seedy about it. The name is to do with a Hungarian woman pirate. Their other one is the Thirsty Cougar also do with the same pirate's ship name.

Room Tip: I would suggest floor 1, 2 or 3 on the (front) South side of the hotel. Floor 1 on the back section...
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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77 reviews from our community

Traveler rating
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    33
    12
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Victoria Australia
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 20, 2013

Booked last minute and 45 minute trip on ferry from Playa Del Carmen. It just 1 block walk from the ferry terminal. Very friendly staff. Hardly anyone staying at hotel.
Rooftop Pool was great, with views. Room clean and large. No fan just A/C.
Breakfast OK. Great value A$55 with breakfast. 4 minutes by taxi to airport.
Look no further.
Victoria Australia

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder, Colorado
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 29, 2013

Stayed here for a week in June. My AC worked, free wi-fi in the room, close to my dive shop and restaurants, free breakfast, the bed was firm, and room was clean. Not sure what else you'd want in a hotel.

I happened to be here the week the pool was down for cleaning and maintenance, so that was a bit disappointing, but nothing you can do about it. All in all, a good stay,

  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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HPC123, Director Comercial at Hotel Plaza Cozumel, responded to this review, July 10, 2013
Google Translation
Muchas gracias por su preferencia será un placer poderlo servir en otra ocasión.
Y una sincera disculpa que durante su estancia no este en servicio nuestra alberca ya que para mantener nuestras calidad de servicios damos periódicamente mantenimiento preventivo a nuestras instalaciones. Y de la misma manera muchas gracias por compartir sus comentarios.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 28, 2013

This is a very nice hotel with extremly clean rooms, comfortable beds and a brilliant breakfast buffet. Staff is very helpfull and for those who enjoy it there is a pool on the roof. Rooms do have airconditioning but we did not use it. It is very central just one street from the ferry terminal but quiet. The only thing I would suggest for improvement would be facilities to hang the wet beach towels for drying. I would definetly come back

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pontiac, mi
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 21, 2013

The hotel is NOT air conditioned, The window air is more of a fan, but the rooms are clean, there is no odor. The beds are firm, there is free internet on the computer in the lobby. There is also a free breakfast complete with a made to order omelet! The coffee is hot and amazing. A perfect place to stay near shopping and restaurants. The "Oxxo" store is a great place to get all your snacks and sodas for cheap! Get your snacks before going to a resort. You can walk here from the ferry.

Room Tip: We had a room on the third floor. This are was quiet.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stratford, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 4, 2013

Older building but great location downtown,close to the ferry pier,very well maintained,very good breakfast included,nice staff and has a small pool,wifi and ac. Great value!! Also, try the bakery next door for fresh baked goods and drinks for a good price.

Stayed February 2013, traveled solo
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tomohon
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 7, 2013

We found this hotel by chance, the location is very convenient. Close to the jety end close to the city centre. The rooms are spacious and clean. Breakfast is available and sufficient to start the day. Wifi is working good so that is fine if you need to keep in touch. The pool is a bonus and a nice view comes with it for free.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Plaza Cozumel

Address: Calle 2 norte entre Rafael E. Melgar y 5av | Col. Centro, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 57 Hotels in Cozumel
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Plaza Cozumel 3*
Number of rooms: 50
Official Description (provided by the hotel):
Due to our location, the Hotel Plaza Cozumel offers an excellent panoramic view of the Island and Cozumel's Sea Channel. Our location and facilities allow us to meet the needs of business men and tourists that visit us. The access of Hotel Plaza Cozumel is fast from any point of the island, because we are in the downtown commercial and tourist heart of Cozumel. Walk a few steps and visit the Cozumel Museum, the Main Square and Ferry Pier in front of us.If you are planning a fantastic vacation in Cozumel then our hotel is the perfect place to stay with friends or family. An experience beyond accommodation, make your stay unforgettable. Our spacious rooms allowing our guest ton enjoy the privacy and silence needed for a welcome rest. Walk into a warm and caring atmosphere in classical light and bright colors, where you will find the comfort that you deserved. ... more   less 
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