We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Location, Great Value” 5 of 5 stars
Review of Hotel Plaza Cozumel

Save Saved
You added Hotel Plaza Cozumel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hotel Plaza Cozumel
2.5 of 5 Hotel   |   Calle 2 norte entre Rafael E. Melgar y 5av | Col. Centro, Cozumel 77600, Mexico   |  
Hotel amenities
Ranked #21 of 58 hotels in Cozumel
Raleigh, North Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
“Great Location, Great Value”
5 of 5 stars Reviewed February 25, 2012

We stayed at the Hotel Plaza Cozumel during Carnival. The hotel was in the perfect location to enjoy everything downtown Cozumel has to offer shops, and the parade. We took the ferry across from the mainland Playa Del Carmen to Cozumel. When exiting the ferry the hotel is just two blocks down on the left with a right on Calle 2 Norte. We stayed in room 315 (corner room) at the end of the hall. The water pressure and AC in the rooms was great. The beds were a little firm, but sufficed. Every morning fresh fruit, mango, papaya and watermelon was set out along with a special egg combination, accompanied by beans, chicken and breakfast pastries on the rofftop overlooking the pool and cruise ships.
There is not a safe in your room, but one is available at the front desk for complimentary use with a $100 deposit which they return when you return your key. We had a rental car and parked it right out front. One day the parking was full, but there is a lot right across the street where you can park overnight for $5.00 and the hotel covers half the cost, so it was only $2.50. We purchased all our drinks and snacks at the OXXO station (similar to 7-11) just one block to the right of the hotel. We refilled our water bottles with complimentary water in the lobby. There is also 2 complimentary computers in the lobby set-up for free internet use.
Gilberto found out it was our Birthdays (3 of us) and brought up a special "tres leches" (3 milk) cake and sang Happy Birthday. Gilberto and Amelia were both very helpful and nice at the reception.
We had a very special rate for the 4 of us who shared a room. For less than a $90, taxes included per night, and walking distance to the town square, Wet Wendy's, and numerous restaurants, this is the perfect location for the value, thus why I gave it 5 stars. We will return again in the future. Muchas Gracias!

Room Tip: Check the water pressure. If not good ask for a room with an upgraded toilet. Some rooms have much h...
See more room tips
  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

68 people have reviewed this hotel

Traveler rating
    26
    28
    11
    3
    0
See reviews for
10
23
13
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 21, 2012

This was our first trip to Cozumel and we were doing it on a budget. We chose this hotel based on reviewers comments and were not disappointed. Normally we choose more luxurious accommodations and this hotel is basic-no hairdryers, irons in the room, safes to lock belongings- the things you see in a 4 or 5 star hotel. I didn’t care for the bedding much which reminded me of my grandmother’s floral bedspread. But I didn’t complain. We weren’t spending time in the room anyways except to sleep. It was a great deal for $49 a night through Priceline. The big pluses are it is super clean throughout the entire hotel and pool area (you won’t see any black mold on their pool furniture); the staff is very friendly; the beds are comfortable; the breakfast is awesome with four different hot choices, fruit, and pastries; and the location is probably the best in Cozumel. Right around the corner is a great restaurant, Kinta, bakery, and Tequila Town where you can enjoy good company and $1 cervezas. Parking is sometimes an issue since there are limited spots in the front of the hotel. But the staff worked very hard to fit everyone in or make arrangements in the paid lot across the street. It is a great value and we would definitely go back.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 30, 2012

This was the second time we stayed at the Hotel Plaza Cozumel.

This is your basic hotel, nothing fancy. So if you are looking for a Ritz Carlton experience you will not find it here. However, this hotel offers exceptional value for the price.

The hotel is located 1 block from the main square in town and you are usually the first stop for the shuttle bus coming from the airport.

The rooms were spacious, yet basic, and very clean. Every time we went to our room, we saw people maintaining the common areas of the hotel. There are also two computers for use in the lobby and wireless internet throughout the hotel.

There is a pool on the roof and they serve a free breakfast every morning. The breakfast is not just juice and muffins. The menu consisted of yogurt, cereal, beans, and a fajita chicken and onions, to name a few, on the first day. The second day omelettes made to order topped the menu.

The Hotel Plaza Cozumel is a great value and we will be back.

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 29, 2012

If you're looking for a cheap, clean hotel in the center of Cozumel, this is just the place. The rooms are fairly big, shower pressure is excellent and the breakfast buffet is great (something new every day) The location is perfect - right next to the pier, shops and restaurants, and you can lie on the rooftop terrace where they have a pool, or rent a motorbike to explore the beaches around the island. Free wifi in every corner of the hotel, and it was reliable and fast too. Ask for a discount if you are staying for a few days, the hotel has plenty of rooms and they normally give you a good price.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scotland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 27, 2012

We found this hotel to be a little run down and very very noisy due to ongoing building works taking place which nobody warned us about. It lasted until around 6pm and started before 8am making sleep a bit impossible around such times! Breakfast was a little disappointing and the hotel overall felt a little empty. Overall if you are not fussy and can get this hotel for a cheap rate it you will probably not be disappointed.

CAUTION: IF YOU WANT TO GO TO A SANDY BEACH FROM THIS HOTEL EXPECT TO PAY 15 USD + FOR A ONE WAY TAXI JOURNEY..........

  • Stayed January 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Top Contributor
65 reviews 65 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed January 26, 2012

If you want luxury, this isn't the place. However, if you want a clean place to stay, right off the square for a great price (around $50 a night) with an AWSOME breakfast, then this is the place!!
We've stayed here a couple of times and there is always someone cleaning. The rooms are basic, shower, no tub. Great hot water. Pool on the roof. Almost always the first dropped off from the airport. The best part is the free breakfast. On weekends they usually have some kind of eggs and chicken and black beans, along with bread, yogurt, coffee, juice. On Monday morning, the guy come out and asked us what we wanted. We had an awesome omlett cooked to order!!!

Room Tip: The rooms that face the street have the extra space where there is a table there. However, the curta...
See more room tips
  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Branson, Missouri
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 6, 2012

Got a great deal at Hotel Plaza Cozumel through Orbitz for a dive vacation. Room was adequate, missed a balcony, but the pool area on the roof is great. Looked like the room had been repainted and the bathroom redone recently. Hot water in the shower was instant and water pressure was great. Air Conditioner worked very well, and helped to dry dive gear. When I got there there wasn't a refrigerator, I asked at the desk, and had one delivered in 10 minutes, no extra charge. It was great for apres dive cervecas, leftovers from the wonderful restaurants nearby, and drinking water. As with everyplace I have stayed on La Isla, the Maids keep things immaculately clean. Location is very convenient to many of my favorite restaurants and the downtown square. Breakfasts were great, had made to order one day and buffet the rest of the week, some days on the main floor and some days on the roof pool area. Only a few blocks from the Aldora pier for pickup from several dive operators, just a nice stretch of the legs after breakfast. Would definitely recommend this Hotel for a pleasant, if no frills, stay on Cozumel. If you like to be in town, this is a good and reasonably priced place.

  • Stayed December 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Hotel Plaza Cozumel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Plaza Cozumel

Address: Calle 2 norte entre Rafael E. Melgar y 5av | Col. Centro, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 58 hotels in Cozumel
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Plaza Cozumel 2.5*
Official Description (provided by the hotel):
Due to our location, the Hotel Plaza Cozumel offers an excellent panoramic view of the Island and Cozumel's Sea Channel. Our location and facilities allow us to meet the needs of business men and tourists that visit us. The access of Hotel Plaza Cozumel is fast from any point of the island, because we are in the downtown commercial and tourist heart of Cozumel. Walk a few steps and visit the Cozumel Museum, the Main Square and Ferry Pier in front of us.If you are planning a fantastic vacation in Cozumel then our hotel is the perfect place to stay with friends or family. An experience beyond accommodation, make your stay unforgettable. Our spacious rooms allowing our guest ton enjoy the privacy and silence needed for a welcome rest. Walk into a warm and caring atmosphere in classical light and bright colors, where you will find the comfort that you deserved. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Hotels.com, Cheap Tickets, Priceline, BookingOdigeoWL, HostelWorld, HostelBookers, Despegar.com and Tingo so you can book your Hotel Plaza Cozumel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Plaza Cozumel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.