This is a nice clean hotel that has wonderful staff but anyone who rates this 5 star has not stayed in many places. We have stayed here 4 or 5 times and it suits our need but it needs an updating. Rooms are ok, nothing special. Beds horrible. As others have mentioned the lights are dim in the rooms and bathrooms. I mentioned this in a review a few years ago and I see people are still talking about it so appears that they don't pay too much attention to our reviews. We are on the 3rd floor and the elevator will not stop at our floor so we are forced to walk down 2 flights of dimly lit stairs with no handrail. I really don't understand why they would bother to put people on a floor where the elevator does not work. They never mentioned it at check in although they did offer to change our room. The door to the stairs slams shut each time someone goes down the stairs and it has has been annoying.
Food in the restaurant in OK, nothing special. I would tire of it after a few days if I was doing the all inclusive plan but we venture out to local restaurants. A car is a must.
Hot tub is warm not hot and pool is freezing.
Would I return? Probably but I would hope some updates are made.
- Official Description (provided by the hotel):
- El Cid La Ceiba Beach resort is an oceanfront paradise perfectly in tune with Cozumel's easygoing island rhythms. Explore the island's enchanting beaches, lush mangrove forests and brilliantly colored reefs with amazing sea life. Whether you are in search of a romantic getaway or a tropical setting to reconnect with family and friends, our intimate and friendly resort offers the ideal setting for snorkeling, diving or simply lazing by the pool. Your vacation is sure to be relaxing and authentic experience at El Cid La Ceiba. • Babieca Dive Shop on site with PADI certified dive masters. • Spectacular diving, snorkeling and unmatched ocean views. • European and All-Inclusive Plans • Fly High Adventures, eco-park featuring 6 zip line platforms and six rugged trails • Two swimming pools: a free-form pool with kids' area and a tide pool with cascading waterfalls, rock formations, and lush gardens • Ocean View and Ocean Front Accommodations. • All Inclusive and European Meal Plans • International cuisine in our Oceanfront Restaurants • Nearby shopping at Plaza & downtown area. • Three miles from Chakanaab Park • Only Six miles from Cozumel International Airport ... more less
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- Also Known As:
- El Cid Cozumel
- El Cid La Ceiba Cozumel