The El Cid resort/time share chain took over this hotel following Hurricaine Wilma. Unlike there other properties in Cancun, Mazatlan and Europe, this hotel has limited size and accommodations. The rooms, the concierge, the front desk, the maids, and the location are great! The senior Concierge David Jardin was especially helpful, he called me prior to my arrival, and set up numerous tours that left me free to just relax. Keep in mind his commission can be steep. My Mother booked the Nautilus submarine, and walked over for her 90 minute trip. The Concierge commission on that trip was almost $40. We booked the great tours with him for the Polaris ATV, as well as the Chichen Nitzen day trip. HE IS TOP RATE, and also gave us GREAT restaurant recommendations.
However, the small pool, small hot tub mediocre food, lack of a real bar, tiny gym, and tiny faux beach are problematic. The rooms are great! The one bedrooms suites boast stellar view, and large rooms with small hot tubs, and big bathrooms.
The lack of elevators in the time share/suite portion of the hotel is a limitation that in addition to the many stairs mean the hotel is generally unfriendly to the small children, and infirm senior citizens. This is good for quiet, but the lack of a real bar, and emphasis on diving make this hotel distinctly middle aged. Most/all of the guests during my stay were here for the reasonable all inclusive, or the time share. Also based on the lack of crowds, and empty dining room the Hotel's 11 story tower appeared to be only about half full.
There showers on the villa side of the hotel were great, but hot water did not flow from the sinks, and there were numerous complaints about cold showers in the tower.
- Also Known As:
- El Cid Cozumel
- El Cid La Ceiba Cozumel
- Official Description (provided by the hotel):
- Located right on the beach, in the South part of the hotel strip, the renovated El Cid La Ceiba Beach Hotel, located in one of the world's most beautiful and spectacular scuba diving sites in the world, offering the perfect balance of glamour and flair of a first class resort with the laid back atmosphere and attentive service that made us famous. Tone up your muscles at our gym, treat yourself to a relaxing massage or detoxify and cleanse your body at our newly mayan influenced spa. ... more less
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