We stayed at El Cid during mid-January...second time in ten months. Although they have a new general manager (Andres) since our last stay, we didn't notice any major changes. I would prefer that Andres have a bit more face-to-face with the guests as did his predecessor, Salvador (great for public relations and hearing first-hand the guests' concerns).
El Cid is an older property but the rooms have pretty much kept up with the times and are very clean. Any remarks about bugs are unfounded in our opinion. Nor did we note any broken glass around the beach area.
Do not expect any night life at this resort. The "older" crowd seems to flock to this hotel...although there are families with kids, my guess is the average age is in the mid-fifties.
Many are returning for their 5th, 6th and 7th time (and more). The clientele seems to be on the "higher end" but nowhere near snobby!
We did the AI and totally enjoyed it - the food is as good as any we've had at an AI. The breakfast buffet was fantastic; most other meals were a la carte from a substantial menu.
Service is the hallmark of this resort. Special thanks to Miguel the bartender (always be nice to the bartender!). It is nice to be remembered in the restaurant by the captain, Chrisanto. There is a great staff including Luis, Armando, Juan, Eliezer and hard, hard working Vicky.
Probably the weakest link is the front desk: aloof and indifferent! 'nuff said.
We would like to return in the fall.
- Official Description (provided by the hotel):
- El Cid La Ceiba Beach resort is an oceanfront paradise perfectly in tune with Cozumel's easygoing island rhythms. Explore the island's enchanting beaches, lush mangrove forests and brilliantly colored reefs with amazing sea life. Whether you are in search of a romantic getaway or a tropical setting to reconnect with family and friends, our intimate and friendly resort offers the ideal setting for snorkeling, diving or simply lazing by the pool. Your vacation is sure to be relaxing and authentic experience at El Cid La Ceiba. • Babieca Dive Shop on site with PADI certified dive masters. • Spectacular diving, snorkeling and unmatched ocean views. • European and All-Inclusive Plans • Fly High Adventures, eco-park featuring 6 zip line platforms and six rugged trails • Two swimming pools: a free-form pool with kids' area and a tide pool with cascading waterfalls, rock formations, and lush gardens • Ocean View and Ocean Front Accommodations. • All Inclusive and European Meal Plans • International cuisine in our Oceanfront Restaurants • Nearby shopping at Plaza & downtown area. • Three miles from Chakanaab Park • Only Six miles from Cozumel International Airport ... more less
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- Also Known As:
- El Cid Cozumel
- El Cid La Ceiba Cozumel