We stayed at El Cid during mid-January...second time in ten months. Although they have a new general manager (Andres) since our last stay, we didn't notice any major changes. I would prefer that Andres have a bit more face-to-face with the guests as did his predecessor, Salvador (great for public relations and hearing first-hand the guests' concerns).
El Cid is an older property but the rooms have pretty much kept up with the times and are very clean. Any remarks about bugs are unfounded in our opinion. Nor did we note any broken glass around the beach area.
Do not expect any night life at this resort. The "older" crowd seems to flock to this hotel...although there are families with kids, my guess is the average age is in the mid-fifties.
Many are returning for their 5th, 6th and 7th time (and more). The clientele seems to be on the "higher end" but nowhere near snobby!
We did the AI and totally enjoyed it - the food is as good as any we've had at an AI. The breakfast buffet was fantastic; most other meals were a la carte from a substantial menu.
Service is the hallmark of this resort. Special thanks to Miguel the bartender (always be nice to the bartender!). It is nice to be remembered in the restaurant by the captain, Chrisanto. There is a great staff including Luis, Armando, Juan, Eliezer and hard, hard working Vicky.
Probably the weakest link is the front desk: aloof and indifferent! 'nuff said.
We would like to return in the fall.
- Also Known As:
- El Cid Cozumel
- El Cid La Ceiba Cozumel
- Official Description (provided by the hotel):
- Located right on the beach, in the South part of the hotel strip, the renovated El Cid La Ceiba Beach Hotel, located in one of the world's most beautiful and spectacular scuba diving sites in the world, offering the perfect balance of glamour and flair of a first class resort with the laid back atmosphere and attentive service that made us famous. Tone up your muscles at our gym, treat yourself to a relaxing massage or detoxify and cleanse your body at our newly mayan influenced spa. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Caribbean Online Mgt Corp., Orbitz, Travelocity, BookIt.com, Expedia, Booking.com and MexVax so you can book your El Cid La Ceiba Beach Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.