First of all, I want to say that I am a memeber of El Cid Vacation Club. We went in low season.
This was our first time to the Cozumel location. We arrived around 7:00 pm on a Saturday oct 13/12. Well there was nobody there to unload our baggage from the taxi. There was no doorman, or Bellhop. We dragged our luggage to the front desk, and at that time there was help, as they were talking and just not really interested until we were ready to go to our room. The resort was not busy, and it took them over an hour for them to brin up our luggage. So we went for dinner. I had a pasta dish, that was tiny and had to order another item to fill the gap. The pasta tasted like paste. The margarita was great. WE were going to do the all-inclusive, but deciced not too. Over all, we came out alot cheaper, than doing the all-inclusive. (Your choice). Needless to say, for the week there, the best meal I had was a Clubhouse sandwich, even the fry's were cold. The bar service, well you have to go and find someone to give a drink order too. Just not overly ambishous. One night there was an outside BBQ on the beachside of the restaraunt. I decided to have a New York ($36.00 US). It was still a buffett, whcih is cool by me. I went and got soe soup, and sat down and the waiter brought my moms chicken and my steak to the table. I stated that I have not even started my soup, or even had salad yet, take it back. I had to argue with the waiter for a few moments before it was done. So finally when it was time for the steak, I ordered it medium, it came back FROZEN still. Now I do know steaks as I was a cook in a steak house for 10 years. I sent it back again. When it came back now the 3rd time, it was pressed and dried, and like leather! They just did not care enough to even try to make it the way it should. other meals were similar. Breakfast buffett, the omelete station was average, they had flys and stuff flying around all the breads and items like that. There were some fruits, some and very little cold cuts, and some mexican foods, to which did not look appetisting at all.
We decided to go out at night for dinner at some of the local places. Here is what we found. 1) Margarittaville. We had great Hambergers there. 2) Hardrock Cafe. Once again I had a burger, it was know as the lengendary burger, 10 oz, and it was great!!!! 3) La Choza. Here is a great restaraunt just off the main road. The food was simple great, and reasonable. NOW here it the gem, 4) Casa Mission. We asked the cab driver, were was there a good restaraunt, that we have not been too. He suggest Casa mission. As hee was driving, he kept going inland, and about a $13.00 US cab ride. We saw this sign on this large cement wall, saying Casa Mission. As we drove around the block this wall continued until the end of the block, we went around the corner, and once again it continued, until we went around the corner again and pulled up to the main enterance. We were wondering what we got ourselves into. Well much to my serprise, it was stunning inside the walls. A long pathway the was lit up, You could see a large house in the background. This we later found out is the owners house. The restaraunt is on the outside of the house the whole veranda. As I looked around the place was stunning. The tables were decorated with white linen, beautiful colored plated, red chairs, the outside trees and lit pathways was charming. This was either a romantic or made for groups of people. As we were seated, I noticed a parrot in a cage in the corner. NOW I am a big bird lover. I went over to the cage and had a chat with the bird, the Amazon was beautiful. As I sat down the waiter informed me that there were avairy's on the property. Now being dark, most of the birds were in bed. But I did take a quick look at one of the 10 foot structures. I would say it was sectioned off, but there were a least 6 or 8 Amazons in this structure. Well to say the least, I was in love with this place, to bad we were leaving tomorrow, wI would have We hd hometo visit the place again. We looked at th menu, I was floored at the pricing! Get this, 10 oz Filet for $13.00 US. This included soup, bread, a large baked potatoe, and vegs. IT was amazing. Best deal on the island! We had homemade Coconut icream for dessert. If you get a chance to go here, I recomend that you do.
Now we also went to El Cid in Purto Morales for the second week. It was 10 times better than the one on Cozumel. If I have a choice the only reason I would go back to the Cozumel one would be for the snorkling. I was probally in the water 2 hours a day, just in front of the hotel. There is a part of a sunken plane, and lots of other things that new coral is developing. Like cement from hurricane William. If you are a diver or snorkler, this is the best place in the world they say. I would agree.
We also did an island tour which was interesting, but very rushed at all the stops. We took a glass bottom boat and snorkling tour that was so very slow getting to anywhere. Then there was only likke 10 - 20 minutes in each spot we stopped for snorkling. As we got back into the boat, maybe 5 mins between stops, and in again. The traveling time of this 4 hour tour was 2.5 hrs or more.
Now I know this whole review sounds negative, but in general, the stay was good because of the great weather, and the other things we did. Hotel was not worth it, but everything else around it was very good.
Great Ocean views, Spaceous rooms, Beds are hard, Clean, Service was terrible, but a lot of great th...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.