We booked our room for four nights. On the third day we returned to the hotel, with all our gear and all salty from scuba diving, to find we were locked out of our room. The reason was that they didn't have us reserved for that night. Evidently there was a miscommunication between the hotel and our tour operator in CA. After some discussion someone let us into our room with his pass key. We were given no towels to shower or anything. After a couple of hours they decided we could stay, but they wouldn't give us the same room rate until they could speak with our tour operator. It wasn't until check-out the next morning that we managed to reach him and get that sorted out.
A couple of weeks after we got home our Visa bill showed hotel phone charges of $85 for calls to the tour operator in CA. (All this after we missed our first night due to flight SNAFU's!!)
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