I visited Belize and Guatemala in January 2015 on an individual tour arranged with Chantal Willigers at Duende and had an excellent experience. I would use them again in a minute and strongly recommend them for anyone interested in the Yucatan, Belize and Guatemala. I initially contacted her about a Yucatan tour they offered, which I found on the internet. In back and forth emails, I expressed interest in seeing more wild life and Mayan ruins. She suggested Tikal and Yaxha in Guatemala and the howler monkey preserve and Chaa Creek nature resort in Belize. Chantal was extremely helpful and patient in working out my itinerary. She arranged accommodations, drivers and guides. I was travelling by myself, so was more concerned than normal about the logistics working. Ahead of the trip, I received numerous sheets providing detailed information on every aspect of the trip. And it all worked like clockwork. Going through the border crossing back and forth, switching drivers, meeting guides.....it all went very smoothly, thanks to Duende's arrangements. I also thoroughly enjoyed the drivers, guides and staff at the places I stayed. Ended up having some extra time after seeing the howler monkeys, so my driver gave me a fantastic tour of the Belize zoo, which is more like a wildlife preserve with only local animals, with one exception. I recommend the zoo for anyone interested in wild life in Belize. Accommodations in Guatemala were ecolodges, which meant they were located in the jungle and only had electricity morning and evening when the generators ran. No hot water. But they were clean, comfortable and safe. Food served was excellent. And while they lacked a few amenities, the settings were absolutely 5 star. Chaa Creek Resort was luxurious, with everything one would expect in a first class resort. And all the birds, butterflies, iguanas, spiders, etc. one could want on nature hikes. It was a great trip with no problems, thanks to Duende.
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