I had my doubts about the place. It was a familiar place so I thouht the service wouldn´t be good enough or fast enough. But we found out that it was nice, clean, friendly, organized, and very good to our boys.
It has a nice beach where you can practice snorkeling, and it includes a variety of activities.
The food was great, and I am talking about the common restaurant, because it has 3 especialties restaurants.
My boys had a lot of fun and we found amazing people working there and staying there.

Four sisters just returned from a one week stay at the Park Royal. Check in was some what slow, and rooms were not ready, but we did arrive early in the day. Overall no real problems. We all loved the resort and found it clean, comfortable, with spacious rooms. Daily maid service and given 2 fresh bottles of water per day. No refrigerator in room. Had usual hotel hair dryer, Lighting was some what dim. Asked for and recieved iron and ironing board. Grounds are gorgeous and well maintained as is the entire hotel. Walkways are uneven stone, but should not be a problem unless you plan to wear heels. Food was overall good and plentiful with large selection on the buffet. Ala carte dining was excellent, our favorite was the fish selections. Dress code does apply at ala cartes. Pools were refreshingly cool after the hot sun. Drinks were cold and plentiful. Found the staff extremely friendly and very helpful. We did not have any problems with spring breakers and found them overall polite young adults. We would definetly return and would recommend to any one.

My best friend from college and I spent a week in Cozumel at the Park Royal Resort. We booked and paid in advance through Expedia in January because they said we would be upgraded to a Junior Suite. Well, apparently Expedia doesn't tell the hotel that they entice customers in this way because when we checked in they had no idea what we were talking about and needless to say we did not get our upgrade. So, as I might stay at the Park Royal again, I will never book through Expedia again.

The hotel was very clean and the food in the restaurants was excellent. The Caribeno restaurant had a grouper martinique which was absolutely to die for. The also had a Red Snapper Creole that was superb as well. The Mexican restaurant was very good as well. The fajitas were excellent. We did not eat in the Italian restaurant. The buffet was good. I always found something that I liked. The fish at the buffet was always fresh and delicious. Breakfast at the buffet offered many selections. The made to order Huevos Rancheros were really good!!

You have to get up early (like 7am) and go and get your towels to reserve chairs at the pool or the beach, which is very, very small. Lots of people snorkled as there were lots of interesting fish to look at.

We went during Spring Break - we are 40 somethings - who were spring breakers 20 years ago - and I would say that if you are a family traveling with children that you should stay away during this time. Lots of drunk and inappropriate college students at the pool during the day. I sense that when it is not spring break it is a very relaxing place to stay. The sidewalks and walking areas are very uneven so if you have difficulty walking or are in a wheel chair, this is not the place for you. It would be very difficult to get around. All in all, the hotel was nice and clean. We also asked for a non-smoking room, and did not receive it. They looked at up like we were a little crazy when we said something. We asked if they could spray some kind of deodorizer and they said yes, but id did not take away the constant smell of smoke. I would probably go somewhere else before coming back to Cozumel or this hotel.

Our family of four (2 adults, 2 teenagers) stayed @ the Park Royal from Mar 7/08 - Mar 15/08 we were suppose to leave Fri. Mar 14/08 our flight had been cancelled due to mechanical problems needless to say we weren't too upset that we had to stay an extra day. Our representative was Freddie from Funjet he did a great job in negotiating our extra day at the hotel he always kept us informed as to what was going on and funjet customers were the first to get their rooms for the extra night. Many thanks to Freddie and Park Royal for extra special service.

This hotel is beautiful, well kept, extremely clean. The walkways are uneven especially for people with special needs. This is not something women should be walking on in high heels which is what some were doing and complaining!

Checking in was pretty good, didn't have to wait too long for our 2 rooms and the rooms were close to one another as requested. Checking out was no problem.

The rooms we had were spacious and comfortable. The cleaning lady was wonderful always left us a towel decoration on the bed and was there pretty early in the day to clean.

The food was good, we ate at the Carribean twice and I agree with the other people that the Grouper was excellent. The Italian restaurant was good I found the portions small. The Mexican restaurant was Ok. We enjoyed the buffet for breakfast and lunch and when we were there for dinner it was good as well. Plenty of variety even for picky eaters, different theme nights for dinner. The Oriental night was the best. The snack bars were great for a quick bite to eat during the day. You could even go & get a container of chips or nachos to have with your beer.

The beach is small but we really enjoyed it, the snorkling was excellent and the cruise ships were no way an intrusion to us in anyway. It just made you feel more like you were on vacation.

Over all this was a good trip and great place to stay, what could of been a disaster with the last day was taken care of and turned out to be a good experience. Thanks again to Freddie and to the Park Royal staff.