So where do I start... explanation I suppose. We go to MX once a year or so and Punta Cana 3-4 times a year. So I am not fussy. But I do know a good value, and what to expect for what I pay. I know bargain resorts and true 5 star resorts. I understand AI food is catering for the masses and not gourmet. I know that most people that say a place is wonderful and the best vacation of their life probably have nothing to compare it too. That may be my downfall, I know what to expect and I know when I am not getting what I paid for. I write reviews b/c I have more experience than others, I no longer read reviews b/c they are too subjective. What you say is perfect I say was blah. No two tastes are the same and just b/c Il iked it does not mean you will and visa versa. So I will try to be clean cut and as always feel free to message me for pics and examples, or to settle anything you didn't get or i didn't include.
Check in and out, painless. We booked tropical with my TA but worked out a sensible upgrade for our villa 3211 (ocean front - first floor) and daughters villa, next to us 3214. Ours was the first building by the swing bar and the pool. The bar is open until 1am and we enjoyed the msic and entertainment. We were 20 feet from the water and no where would we have a better room location for the price we paid. Very happy.
Two buffets were available to us but b/c Sunscape is a small resort, the buffets are also small. I may be used to a bit more of a selection. I did not however go hungry, lol. The Seaside Grill was most convenient for lunch opening at 11am but many days didnt have half of their snacks until 12n or after. After a few days of the limited breakfast and lunch buffet and hot dogs from the snack bar we began to go to go out of the gates to the taco stand on the street. Cheap, safe, and delicious. And authentic. Dinners were a bit better. Da Mario, pizza and pasta was only open for dinner one night (then they went back to lunch, and then closed for remodeling? maybe?) the pizza was okay but the pasta was just some spiral noodles in white sauce, I was allowed to make a plate at the buffet and bring it back, that made it enough for me. On May 5th, 7th and 9th they served Mexican, that kind of did me in. I would have went back to the seaside Grill for dinner but their meats were less than superior quality. The mexican El Patio was pretty good, the fajitas in particular were very satisfying when we just needed some good, tender, not fatty "meat".
We went to the coffee shoppe and gallery shopping on Secrets side, no one turned us away only asking or room #. We were told that some went to their pool, pool bar, and a la cartes without incident as well. Walking through the complex on the Secrets Aura side we noted a very strong, fowl odor of sewer. Many have noted that this was a problem for the last few years there and surprised that it was still not corrected. (Just sayin')
Okay so room location a 10, food a 5. (but I would only expect a 6-7 anyway) Now rooms.
3214 was our first stop, we dropped off my 19 yo daughter, 2 dbls, very old bathroom with a tub i poor condition and a dirty shower curtain, power kept having to be reset. Behind the bed outlet and wired hanging from wall on floor and her patio door very hard to lock, sometimes she couldnt get it at all. Our 3211 was a king bed and the bathroom a bit more modern with a glass shower enclosure/ no tub. One light out in the bathroom, making it hard for makeup. I didn't care too much :) he patios face the beautiful water, just feet away but come 3pm the position of the sun (until sunset at 7) made it unbearable, thats when you want to be at the pool. Pool open until 7 or 8 but could have used a bit more attention in the morning cleaning, some mornings it got no attention, lol. A group of us went for a dip at 1am one night, no one stopped us, it was great fun. The quiet pool located on the other side of the complex also open later was said to be more quiet and adult, but we saw kids there too.
Snorkeling: walking into he water requires water shoes, not my favorite thing. There is one spot at the "access sign" (by Market Cafe buffet) where they have maintained it with sand, unfortunately there was way too much sea grass growing for my likes. Many swam and snorkeled, equipment is avail before the dock on Secrets side, and on the Sunscape side they built an artificial reef in the shape of a shark, my daughter loved that and said there was many fish to see. We also took the glass bottom boat out on a 3 hour snorkeling tour to 3 popular reefs where they saw a lot more.
Town, etc: You can hire a driver for a day but ours fell through so we grabbed a cab that the lobby called for. There in minutes and up to 4 people can get to town for $15. we did this twice to different parts of town and enjoyed getting out. It's safe and touristy, the cruise ships come in and make it busy and when they leave (after 7pm) things close. If you are planning something, watch your times.
WiFi: free for an hour a day in the lobby or $39 per week (sign in and pay on your device), it is only one device and 3 days we were not albe to connect at all.
So watch your step going in and out of the disco. And be careful hopping up and down off the patios; and if you have any questions or comments message me and I'll try to help out. We have a fb group too that is really helpful if anyone is headed there.
- Official Description (provided by the hotel):
- Unlimited-Fun® with all Sunscape resorts amenities will be available effective April 15th 2013. A place where everyone will find a place that suits them perfectly. We are the largest beachfront resort along with its larger variety of room categories and services in Cozumel Island.Vacations at Sunscape Resorts & Spas are unforgettable adventures offering lively, exhilarating, and affordable Unlimited-Fun® vacations now in Cozumel Island. All your fun is included at Sunscape, including day and evening activities, top-shelf spirits, and limitless food and beverages – a new and better way to have it all! Swim all day, dance all night, relax in the spa and dine anytime with no restaurant reservations ... more less
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- Also Known As:
- Sabor Cozumel Hotel Cozumel
- Wyndham Cozumel Hotel
- Cozumel Wyndham