Three couples from different parts of the US stayed at the Sabor from April 12-19, 2008. Check-in was reasonably short but even though Expedia allows you to make room requests, this information was not in the Wyndham system. Eventually we all were at least housed in the same building, which was what the original request was for. If we had it to do over, we probably would have booked a lower floor room where the pool was right outside your room. All amenities at the Sabor were convenient. We came to sun, swim, eat and drink. We were able to do all of that in an area of 100 ft. diameter. Buffet eating was in the main Wyndham area where most of our meals were eaten. We all felt that the variety was good; quality was good and obviously quantity was never ending. The bars were conveniently located and if one ever felt short-changed on the alcohol in a particular drink, a simple request to add more was all that was needed. Whether it was a staffing issue or an equipment issue, we were disappointed that no drinks were served from the swim-up bar. If one wanted to sit in the water at the swim-up bar to enjoy a drink, they would have to get out of the pool, order the drink from the other side and then get back in. Not a real big deal but it would have been more enjoyable if the bar had been open. The Cacao Lounge/Bar near the Mosaique Restaurant had a bartender named Christian who by far was our favorite and one of the best bartenders there.

The beach area at the resort was not as good as we would have liked but we adjusted by staying at the pool most of the time. We ventured out one day and accidentally found a spectacular beach and some authentic local food with reasonable prices and a panoramic ocean front view. It was called Señor Iguana’s and was located on the SE part of the island.

There were a couple of gripes at the resort but too minor to mention. Basically, if you go into your vacation with an elitist attitude and want it perfect, you will be disappointed at the Sabor or anywhere else. We expected to have a good time with the adequate food & drink, friendly & helpful staff and clean rooms. We got all of that and more. Is it a 5-star? Probably not, but people who rate this place very low are probably never happy about many things whether it’s vacations, work or life in general.

My wife and I just returned from a week at the Sabor and we had a wonderful, relaxing vacation. After reading all the positive and negative reviews I really didn't know what to expect, but I can tell you from our experiences the negative reviews are simply undeserved.

The Sabor is part of the Wyndham Resort & Spa, but is completely separated from the other parts of the resort. It has its own pool w/ swim-up bar, restaurant (Mosaique), outdoor lounge, management and concierge service. No children under 18 are allowed in this section of the resort, which helps to create a quieter and relaxed environment. You pay a little extra to get a room in this section of the resort, but it is worth every penny (or peso).

The grounds are beatifully landscaped. The buildings and rooms are clean and kept in excellent condition. The pool & pool area is very nice, which was great because that is where we spent a majority of our time. The resort management and employees were extremely friendly & professional.

The rooms are large and tastefully decorated. All rooms have either large balconies or terraces with hammocks facing the pool. The bathrooms were nice with plenty of water pressure and hot water... only once did we not have hot water and that was later in the day. Housekeeping did a good job of keeping our room clean and refreshed every day. Once they didn't have our room cleaned when we left for dinner at 6PM, so we asked mgmt about it.... it was clean by the time we returned about 2 hours later. Our room refridgerator was stocked daily with water (2 bottles), sodas (6 cans) and beer (2 cans). We were always able to get water or other drinks at the poolside bar without any waiting so I really don't understand all the negative reviews about not having water or having to wait to get drinks.

Some previous reviews complained about a sewage smell in parts of the resort. The only place we experience this was along the walkway near the main lobby of the resort.... but never in the Sabor section of the resort. The smell is noticeable, but not strong enough to make you loose your appetite or sick. Just a minor annoyance when walking to the rest of the resort.

The Mosaique restaurant was excellent and we ate all of our breakfasts, lunches and most of our dinners there. The grouper with garlic & thyme is not to be missed... the best grouper that I have ever had. The servers were extremely friendly and responsive. I don't remember my water or wine glass every becoming empty.

We did eat dinner at the other restaurants (Roberto's & Vista del Mar) at the resort. The food was good, not great and the service tended to be slower - another reason to spend the extra money for the Sabor section. We avoided the buffet as we were never in a hurry to eat. We didn't have any problems getting reservations at any of the restaurants - you just have to plan a day or two in advance.

I have read some reviews where people were complaining about food portions being small. I did not find this the case - on the contrary I would say the portions were about perfect. If I was really hungry, I had an appetizer, entree and dessert and was completely satisfied. I am 5'8" & 170 lbs and am very active for a reference point. It was actually kind of nice coming back from vacation and not feeling like I need to go on a diet.

The spa is very nice and luxurious... my wife and I both had massages and she also had a pedicure. This was my first ever professional massage so I have nothing to compare it to. But it was very relaxing... except for the parts where she was working on a tight muscle or two. The prices were reasonable... $75 for a 30 minute couples' massage and they run daily specials.

There were resort personnel in the lobby trying to sign people up for a timeshare presentation, but they weren't pushy at all. We decided to go through the presentation... eventually deciding that it wasn't for us....no high pressure sales pitch, just presenting what they offered & the benefits.

Towards the end of our stay I managed to injur my foot pretty bad, requiring stitches. The paramedic & doctor at the resort took excellent care of me and my wound... stitching it up right there in the first aid office. The paramedic changed the bandages daily and management was checking on me continually to see if I was comfortable and needed anything. I don't think I would have received better care at home.

Overall, we had a fabulous time here and will likely stay here again if and when we return to Cozumel.

We were there 4/11 - 4/19, our first night the room was so noisy on Sunday morning I changed rooms, they moved us with out a problem. I asked for a coffee pot - you would think that was a simple request, on my fouth request I received a knock on the door and was handed a blanket - yep no coffee pot, but a blanket. When I finally got the coffee pot, no coffee, no cup. That is the easy stuff. No one told us we only got 2 bottles of water, after that it is up to you to refill them up at the bar when you run out, no one tells you you can not drink the tap water. Communication is not a priority. I thought I did my homework their website is so inviting. The beach is all rocks, you have to take a walk down the beach to swim. The main buffett is just OK. They are terribly understaffed. By Tuesday or Wednesday I was able to stop and take a look around. The grounds are nice, Wyndham has a gold mind. I wondered all week if Wyndham is simply taking advantage of the location. They are seriously understaffed.There are 2 bartenders, and the lines are so long. They serve all kinds of mixed drinks, but they only serve draft beer in a cup - that did not make my husband happy, he was looking for cold Meixcan beer in a cold can - not so lucky for him. There are 5 waiters in the main buffet, and everyone wants service, the waiters are running around like crazy. The help is happy and really wants to do a good job - I sure hope Wyndham gets consultants to help this place.
I don't drink - I think there should be a braclet for non-drinkers at a less cost per person.
Now the good stuff - the entertainment staff is so much fun and has so much energy - many years ago I went to Club Med and the entertainment staff has that same energy. They have wonderful music at the pool, every night they have a show or some sort activity - we joined in at a beach dance party, after the culture shock I had fun.
I took another couple with us - ooops, we were not too happy the first couple of days. Next vacation I will do more research.

The property is absolutely beautiful. The staff if very friendly and accomodating, and the food is good.

I stayed with three friends, and all of us enjoyed our stay immensely.