This Hotel is without a doubt the friendliest and overall nicest resort on the island. Pilar and the staff at the front desk are cheerful and will do anything at all they can to make your stay comfortable. The food was even better this year. we've stayed at other resorts on the island and Iberostar's buffet is better than any of the others. there was always selection and the chef's would come out to talk to people and would actually listen to find out how they could improve even more.
Then there is the awesome Star Friends group led by Rafael and his team. They were tireless and always engaging guests to join in ... never to the point of being annoying .. just in a positive way. We were so in awe of this group ... always smiling .. so energetic ..
I was never a water aerobics person ... but watch Rafael in action teaching a class .. no wonder the pool was full at class time ... No Mercy!! But it sure kept you laughing! And the pool games were hilarious even for those of us who chose to sit and watch ..!
The grounds were kept and are so beautiful! And everyone .. literally everyone working at this resort had a positive attitude. If something's not right for you, they will make it right .. What more could you ask for on vacation?
Thanks Iberostar Cozumel!
- Also Known As:
- Iberostar Cozumel Hotel
- Iberostar Cozumel Hotel Cozumel
- Cozumel Iberostar
- Iberostar Cozumel Mexico
- Official Description (provided by the hotel):
- Directly on the beach, in a rocky, coral–filled cove with unspoilt waters. A paradise for diving and snorkelling. Sub-tropical mangrove forest. Bungalows in typical local style. Second-largest reef in the World. ... more less
- Reservation Options:
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