We just returned from a long weekend at Iberostar Cozumel October 14-18. This hotel is by far one of the nicer ones on the Island. The rooms are clean and well kept, the food was good, the staff was incredible and work very, very hard. The hotel is south of town and I would recommend renting a car which is relatively inexpensive and easy to do. The other option is to taxi in, but that can add up quick since it is $19 each way. The inconvenience of being "out of town" is far outweighed by the privilege of being able to walk out to the beach and enjoy the beauty of the island and the reef. Most "in town" hotels have an ocean view that consists of several cruise ships lined up -- no thanks! As for the beds, mosquitos, etc that I've seen postings about.....we never saw a single mosquito, and if you've truly experienced Cozumel during the day, the bed is more than comfortable at night! The food was good, the pool very clean, the drinks were potent, the beach was incredible, the staff incredibly talented(the evening shows are VERY entertaining and fun - a must see) and hard working. We will definitely stay at Iberostar when we return to Cozumel -- HIGHLY RECOMMENDED!

We just got home from a week at Iberostar Cozumel (Oct. 2-Oct. 9). What a wonderful experience! This was during low season, so the hotel was not as full as it would be during another part of the year. Check-in was quick and easy. We were in our room within 15 minutes. There were 3 adults in the room, and we had plenty of space. We were only in there to shower and sleep, anyhow.

Our chambermaid took special care to keep our room clean for us. One day, he even cleaned the sand out of our watershoes for us. Everyday we had a towel animal waiting for us when we came back in from the pool. Our minifrig was stocked at least every other day, and we always had plenty of bottled water in the bathroom to brush our teeth.

The bathroom was reallly nice. Much bigger than what we are accustomed to on a cruise ship. It has a glass shower and a really large mirror over the sink. The first day, we realized that when we showered, the water tried to run out into the bathroom floor, so we folded up a towel and placed it at the foot of the shower door, which resolved the problem.

There was nowhere to hang wet stuff when we came in from the pool, except in the closet, so we took a hanger and secured it between the two curtain rods, directly in line with the air conditioner's path. This worked really well. However, due to the high humidity, nothing really ever completely dried.

We had an upsairs room closer to the pool, but far enough from the main traffic that we still had peace and quiet. We did have a few visitors at night that woke us up...one night we had a frog and a couple of nights we had lizards. No big deal, we knew what to expect, so it just added to the tropical setting.

We saw several iguanas along the sidewalk, as well as lizards, birds, macaws, parrots, flamingos, and a peacock.

The pool area was really nice. It was great having an activities pool separate from a swimming pool. This way we didn't have to worry about bothering people who didn't want to be active.

There was always something going on. We enjoyed playing water volleyball with the activities staff. We also shot some water basketball. The activities staff worked really hard to keep things going. Some of the activities they offered were water volleyball, water basketball, water polo, kayak racing, water balloon fights, rifle shooting, darts, step-aerobics, water aerobics, beach volleyball, yoga, children's activities, and dance lessons. There were even free scuba lessons in the pool! However, if you only wanted to watch and relax, the staff was okay with that.

As others have mentioned, the activities staff are the ones who put on the shows at night. They do an EXCELLENT job. We were very pleased with the entertainment. They work extremely hard to put those shows on, and they have to go on whether they feel like it or not. They did a great job getting people involved in the pre-show games and dancing. I always looked forward to going to the theater at night!! Jerry, Edwin, Alex, Eduardo, Luis, Charlie, Milagros, Diana, and Michel were great. I miss them all already!

The food was good, but I was ready for something different by the end of the week. They always had plenty of variety at each meal, but the variety was the same every day. Don't get me wrong...it wasn't bad...just a different culture than what I'm used to. I'm kind of a picky eater, so I think others enjoyed the food a little more than I did. However, I didn't starve! Dinner at night was pretty good. One night they served lobster and one night they had raw steaks and chicken for us to pick out, and then they would grill it for us right then. I really liked the steamed veggies and the fruit.

The mosquitos seemed to enjoy me. I sprayed with repellant every evening before going to supper and the shows, but I still ended up with about 35 bites. However, one person that was with my group only got 3 bites the whole time. So, I guess it just depends. I heard while I was there that if you start taking garlic a couple of weeks before you go, they will stay away from you. I will have to try that next time.

Overall, we had an excellent trip. We were very pleased with our vacation. We are already trying to decide when we can go back. I would highly recommend this hotel to anyone who wants a true "tropical" vacation.

We had a great time at the Iberostar Cozumel!
I will start from the beginning.....When we arrived the check in process was great! The staff was very informative & nice! We requested a main floor room close to the pool and they worked that out for us with no problems.
The rooms were small but nice. To us it didn't make a difference because we were only in our room long enough to shower & sleep. The housekeepers did a WONDERFUL job keeping the room clean and stocking the fridge! :)
Anytime we called for something (ie. iron, towells) they were at our room within 5 minutes. I couldn't have been more pleased with the service.
The pool was great as was the swim up bar!
Our favorite bartender was Fernando! He's a banana mama expert! :)
The beach is ok. It is very rocky in the water so bring water shoes no matter what! We snorkled around the peir and that was great.
Warning: The mosquitos were bad! Bring bug spray and you'll be just fine! That's part of being in the jungle. :)
We went fishing one day and our private charter boat picked us up at the peir with no problem. I read other reviews where people said they had problems with this????
Food was good for an all inclusive. We were very impressed with the specialty resturaunts. The steak we had was better than most steak we get here in the US. They did a great job cooking it! The mexican resturaunt was also very good.

Our favorite part was the shows at night put on by the star friends! These guys & girls were great!
We miss them a bunch! The disco was also a bunch of fun! I would recommend going to the shows, they are sooo funny! Charlie will make you laugh a bunch! Edwin, Eduardo (sp?) & Charlie were our favorite star friends! They were awesome!
Check out was just as great as check in just very sad! :(

I would highly recommend this hotel! I tried to figure out what the heck people were talking about on some of the bad reviews I read. I have absolutely NO reason to not recommend this hotel.
We would like to come back with our kids next time! :)

Hope this review is helpful!

My wife and I just returned from a wonderful week at the Iberostar Cozumel. The entire staff went out of their way to make our stay a memorable one. The resort is built in a tropical setting with lush vegation and extensive landscaping throughout. The cabanas are located among the wonderful tropical vegation. The huts are two story with the upper one having a thatched palapa roof in keeping with the traditional mayan culture. The rooms while just a tad small are more than adequate with a nice bathroom including a large glass shower. We found the room to be more than adequate for our 7 night stay because we, like most others, spent very little time in room. The food was quite good to us for an all inclusive resort. We have stayed at several other all inclusive resorts and the food here is better than most. The pool, while not massive, was large enough for us and was kept very clean. The beach was nice but a bit "rocky" and the water was crystal clear and tropical fish could be seen while snorkeling from the beach. We have stayed here before and will certainly be back!