We stayed at Iberostar Cozumel from 11/6-11/15 when we checked in we were RUSHED thru with 4 other people checking in by front desk clerk Martin asked numerous times were our room was located apparently you don't get to choose they put you were they want to.Room smelled like a moldy basement.Martin did offer us two different rooms but the view was no better than the one we had so we just asked for them to spray something in the room to get rid of the smell. Asked three times for them to replace broken umbrella.The food was HORRIBLE and I really mean it except for the speciality restaurants you will NEVER get a hot meal! They have cats at the hotel which I don't mind but what I do mind is them coming into where I eat and using the flower box as a liter box! We have stayed at the Iberostar Tucan for about 6 years in a row and we LOVE it there but decided to stay at cozumel Iberostar for something different .Apparently not all iberostars are the same so beware.
- Official Description (provided by the hotel):
- Directly on the beach, in a rocky, coral–filled cove with unspoilt waters. A paradise for diving and snorkelling. Sub-tropical mangrove forest. Bungalows in typical local style. Second-largest reef in the World. ... more less
- Reservation Options:
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- Also Known As:
- Iberostar Cozumel Hotel Cozumel
- Cozumel Iberostar
- Iberostar Cozumel Mexico