We returned from iberostar cozumel 6/07/08 and was very sad to leave! The hotel itself was stunning, breath taking as you entered the lobby. The service and staff was fantastic there was nothing they would not do for you. The entertainment was abit dated but our children loved it and the entertainers did have us laughing, they really work hard with their shows. The food was great plenty to choose from each day and the deserts well they were delicious!!! Our room was air conditioned and cleaned daily to top standard. The surroundings and pools were in a beautiful natural setting.
We actually got married whilst staying here and it was the best day of our lives, the beach was decorated with a flowered arch, red carpet , and white tasteful seats for our guests, Anyone who decides to wed here must use the hotel photographer they are done to the highest standard ( our photo's are priceless!!)
A big thank you to all the staff who made our day so special!!!
We shall return to cozumel soon !!!! ..............
Mr and Mrs Medland.

Another fabulous time in Cozumel and another fabulous time at another Iberostar. We were there from 7/12/08 through 7/19/08. We booked through Funjet and took a charter on Aeromexico (do you know there was no limit to the luggage or weight of the luggage? AND...they fed us and gave us drinks..free!). They did lose my husband's luggage but it was sent to us the following day.

We were in a group of 7 - my husband and I, my mother, my brother and his wife and two children ages 12 and 9. I think we all had a blast in our own way. There were many pool games to entertain all ages and the Star friends were great. My husband and I dove four days with Dressel - and they are great - this was our second vacation to dive with them and we have only great things to say about them. Our favorite divemasters were Loic and Rachel. Hopefully they will be there when we go back. We dove Palancar Gardens, Palancar Horsehoe, Palancar Caves, Columbia Cardillera, Punta Dalila, Paseo Del Cedral, and Santa Rosa Wall. We saw turtles, only one nurse shark, huge parrotfish, grouper, eels, a humongous lobster (Loic said the biggest he had ever seen), splended toadfish, barracuda and many other fish and swam through many swim throughs:
F-A-B-U-L-O-U-S.

The beach was rocky - I am sure you have read about it, but no problem unless you like to go play in the surf. I love to play in the surf but this time instead I occupied myself snorkeling. At first it seemed as though the fish were only under the dock but continue to explore further south where most of the people don't go and you will be surprised. We saw two huge barracuda (not counting Barry who lives under the dock), three spiny lobster, one stonefish (beware of him!), a star fish, many many conch, one snake and many smaller other fish.

Beds - they were hard but let me tell you - I did not get up one of my eight mornings complaining about my back - they might just know something we don't! The beds were smaller than the Iberostar Quetzal but in a nice quaint way. We stayed in room 2112 which is the second orange building from the dive shop on the dive shop side - very convenient . We were upstairs in a room with two double beds. We did have to request beer be stocked in the fridge two differen times - even after leaving tips daily and waiting for the beer to be restocked on the every other day schedule - it was not a problem - just left a note and it was done. They were great in keeping the rooms clean.

Food - great selection but I am not picky. Breakfasts are the best. We walked down to Alberto's one night and I definitely recommend you try it at least once. Three of us had the grouper plate ($10.00) and all agreed it was wonderful. Two people had shrimp - one fried and one grilled - all were good too. You sit right by the water and they play great music - you cannot go wrong there - even if you do not like seafood, they have chicken selections (quesadillas or tacos, etc.). I think they even had plain nachos. Anyway - definitely try it for a change of pace - just watch your step on the way back. I almost stepped on crab - thought it was a rock at first until it jumped up!

in town we definitely hit Pancho's Backyard at least once per visit - if you are in town try it. They have a very reputable store adjacent - Los Cincos Soles. These are both north of the ferry pier on the seawall. You can ask anyone and they can point you in the right direction.

We had a great time and would definitely recommend it to families, couples, and especially divers. Feel free to contact me if I can answer any additional questions.

My husband and I and our three girls stayed at the Iberostar Cozumel from July 7-17. It was hands down the best vacation we have ever taken. First of all the island itself is beautiful and the resort exceeded our expectations in every way. We landed at the airport in the afternoon and were picked up by the Lomas Travel van and taken to our hotel. We had emailed the hotel the week before we arrived with building requests. We were given the first building we had on our list. We stayed in rooms 2101 & 2102 - connecting rooms. The rooms were great. The beds were comfortable. The shower was great although it tended to change from hot to luke warm. Our rooms were cleaned everyday and new towel animals each time. The minifridge was always stocked with water, beer and soft drinks. The little girls loved the tiny glass coke bottles.The grounds are beautiful with plenty of wildlife to keep my little one happy. The pools were great. We loved the swim up bar. The beach was beautiful with lots of shady areas under the palm trees. Plenty of palapas and sun chairs at the beach and pool. Getting into the water it was rocky but we wore water shoes or went in off the pier. We snorkeled and saw tons of fish, a barracuda, starfish, lobster. The food was really good and we never got tired of the buffet. The desserts were really good especially the ice cream. The mexican restaurant was our favorite. Drinks were really good - ask Abraham to make you a mojito. We visited Chankennab and did the royal dolphin swim. The kids loved it. Its a nice park and snorkeling was fun. We also took the ferry to the mainland and went to Xel-ha and Tulum. Both were great but it would be nicer to do them separately so your not rushed. We also rented a jeep from the thrifty car rental at the hotel and drove around the island, did some shopping in town and visited the east side of the island. We stopped at Coconuts. This is a great beach bar on a cliff. The views are great as are the food and drinks. The kids loved all the animals they have there. The Lomas Travel reps Juan & Paul were very helpful. All of the local workers were very friendly and work very hard. We made sure to tip. The Star Friends kept the days interesting with all the activities. They work very long hours and do a great job. The shows at night were fun- when we could stay awake for them. My 9 year old took the bubblemaker scuba class in the pool. Matten (Matt) was her instructor - he was very patient and made it fun for her. He was also with my twelve year old for her first dive. We were all sad to leave. We all had such a wonderful time. I would love to go back.

We have stayed in all-inclusives in Tulum, Xpu-Ha, 2 in Cancun, Isla Mujeres and at the Allegro in Cozumel...so I do know what to expect from an all-inclusive resort. I knew this wouldn't be a 5 or 6 star resort, but I did expect the food to be a little better. The resort itself is very nice for a 3 star, but the food was very disappointing. The steak at the steakhouse was so tough I could hardly cut it and most of the time our food was cold and bland tasting. The best meal we had all week was at the Rock Star Cafe (the disco). I was sick by the 3rd day and my husband was sick by the 5th day. We have traveled out of the country for 9 years now, and the only place we have ever gotten sick has been in Cozumel. I don't know if it is the water they wash the fruit in or if it is just some of the food itself (maybe the tomatoes or jalapeno's?) we did eat a lot of salsa when we first got there. We were careful to use the bottled water in the room to brush our teeth with and we didn't drink any water that wasn't from bottled water (that we were aware of anyway). Thank goodness we had packed Cipro and after a day or two of being on that we felt much better.

We loved the flamingoes, peacocks, and wildlife around the resort, this was one of the best features to me. The rooms weren't luxurious with fancy tolietries and a large bathroom, but I thought they we very accommidating. We did leave tips for housekeeping and she did a great job, she even left towel art when she came. I loved the hammock on the balcony and even though we were pretty close to the pool it didn't seem too noisy most of the time. It did kind of bother me that there was only one way in and out of the room. If there had been an emergency and we couldn't have gotten out the balcony door there would have been no other way out, except for a very high window. I did manage to put this out of my mind, because heck, we are on vacation, I am not going to think of such things...

We mainly go to Cozumel for the snorkeling, so that is what we were looking the most forward to besides some good food and drink. We rented a car and went elsewhere to snorkel (Chankanaab, The Money Bar, Punta Sur and around El Presidente Hotel) and got a ton of awesome underwater pictures (too many to post here). We did snorkel around the resort, but it was too murky for any clear pictures and we didn't see a whole lot there anyway. We will definitely go back to Cozumel, but we will try staying somewhere else unless the food quality improves.

All in all it was fine for a 3 star, but for the money we paid I expected much better food.