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Iberostar Cozumel: Traveler Reviews


Iberostar Cozumel
Costera Sur, km. 17,785, Cozumel 77600, Mexico
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Traveler Reviews

86% Recommend
4.5 of 5 stars 1,061 reviews
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[ Date ] [ Rating ]
Great Time, Great People!! Check this place out!! Yess.

Iberostar Cozumel

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5 of 5 stars
duckie913 2 contributions
No. Tonawanda, NY
Mar 22, 2008 | Trip type: Couples
4/5 found this review helpful

We, 2 couples stayed at the Iberostar Cozumel from 3-10--3-17 and thouroughly enjoyed every minute of it. Hated to leave!!!
Absolutley EVERYONE there on staff is great. We had NO problems with anyone.
The rooms are fine, don't know how people say they are small, we did not think that at all. Our housekeeper, Hortencia was kind and very efficient with everything from simple requests to towel art everyday on our bed. We never ran out of a thing.
Our room was 82 steps from the pool, so we had a perfect location.
The food is great! We ate at the Steakhouse 3 times it was soooooo good!! We especially loved the Rib-eye, OMG. The hardest worker at the Steakhouse is Sergio. We had so much fun with him.
The Mexican Restaurant was not so good for us. But I did LOVE their beautiful plates. I wanted to sake one home, my bag was not big enough. Ha-Ha.
The Star Rock Cafe is their little "gem" that not too many seemed to know about. That place is wonderful. No reservations needed to enjoy that place.

I was deathly afraid of everthing I read about bugs.
I never got bit. Now, I did take Vitamin B -1 3 weeks prior to the trip, don't know if that IS the reason why I did not get bit or not. I did see people with large welts on their legs.
My husband did not take the Vitamin and he did not get bit either!
I did not go on the beach at sunset either.

The Star Friends are fun. Cait and Guga are just lovely. All the Friends work their butts off all day from 9:30 am till past midnight, then back in the morning to play with you all over again.

I would love to go back, any time.
If you want a beautiful place, people willing to make you happy and an overall pleasant vacation, by all means go to the Iberostar Cozumel, you will love it!

If anyone has any questions, feel free to ask, I would be more than happy to help you out.

  • Liked — Cleanliness and service
  • Disliked — too far from San Migel
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since February 02, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $260 (year-round)
Absolutely Wonderful!!!

Iberostar Cozumel

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5 of 5 stars
power2007 11 contributions
Sioux Lookout, Ontario
Mar 21, 2008 | Trip type: Friends getaway
3/3 found this review helpful

We just returned from a fantastic stay at the Iberostar Cozumel. My husband and I and another coulple stayed at the Iberostar from Feb 26 2008 to Mar 2 2008. We love everything about this resort. The Staff were very friendly and they tried very hard to keep eveyone entertained!! We loved the food and drinks!! The Steakhouse was our favorite.We ate there twice. The Buffett had a huge selection. There was someting for everyone. The Rooms were very clean and tidy!! Our maid did alot of great towel art and stocked our Mini Bar everyday. I could go on and on about everything that I liked about this resort but I will stop now. If any one would like to know something that I have not mentioned feel free to email. This was a wonderful vacation and I would go back in a heart beat. Great food and drinks!!! Amazing Satff!!! all in all a wonderful place to visit!!

  • Liked — Everything!
  • Disliked — Nothing!
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2008
  • Visit was for Honeymoon
  • Traveled with Friends
  • Age group 25-34
  • Member since October 01, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $260 (year-round)
Fabulous

Iberostar Cozumel

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5 of 5 stars
sparky318 1 contribution
Beaverton
Mar 21, 2008
3/3 found this review helpful

My husband, myself, and our two daughters and son-inlaws spent one week in February. We did stay on for another week without the kids but we had an amazing time. Everyone was so friendly the staff bent over backwards for us and we don't tip until the end of our stay. We treat everyone the way we wanted to be treated and it goes along way.. The weather co-operated and our grown kids in there 20's all had a blast. We went to Albertos a few times for dinner he is such a character and the food to die for. We also did the trimaran and what a thrill. All in all we met alot of great people had staff from two years ago recognize us and just had a great trip.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $260 (year-round)
Fun for ALL

Iberostar Cozumel

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5 of 5 stars
NovaScotiax4 2 contributions
NovaScotia
Mar 20, 2008
8/8 found this review helpful

This was our first Family "Non-Theme Park" Vacation with two boys ages 10 and 12. We absolutely loved this resort. The flora and fauna were wonderful- lots of lizards, parrots, toads, iguanas , flowers ,scrubs, trees etc.. The boys had fun every day watching the flamingos and talking to the parrots. The room was adequate but rather small with four people and five suitcases( no storage space). We found the beds somewhat hard and we needed to order extra pillows ( they were very quickly brought to us) .I would highly recommend a flashlight to use with the safe in the closet to see the numbers and while we were there the power went out during a rainstorm and it was pitch dark!!! The boys tried many activities like archery, pool volleyball, beach volleyball, bocci ball, soccer, horseshoes, target shooting with an air rifle, movies after supper, mini disco etc. They also spent some time in the "mini-club" and".mini-disco". The Star Friends " staff were fun, friendly and patient with the boys. The snorkelling was really great by the dock and the boys enjoyed taking rolls from the dining room and feeding the fish. I do wish that we had brought an air mattress or blow up pool toy for them for the pool. Insulated mugs would have come in handy too, to keep those delicious drinks cold....If you tip the waiters a few bucks they will trip over themselves to wait on you. Even without tipping, the service was top notch. The staff were all very friendly and worked very hard. The food was the best that we have had on any of our vacations . There was so much to chose from ... Even our "picky" eater had lots of choices. Try the mangoes, they don't taste like that at home and also one of our favorite things was the homemade salsa ( we ate it at EVERY meal). The salsa at the poolside grill was not as tasty as at other eating areas. We rented a jeep for the day and toured the Island whcih was a blast. The jeep was very well used (no radio, engine light on periodically, no windows etc) but fun. We paid $99.00 US and had it for a 24 hour period. We rented it from noon one day to noon the next day which that allowed us two mornings with transportation and time to revisit places if you wanted to. I think that next time I would try to book the jeep online at home, as I heard it was cheaper to do it that way .We also went snorkelling at two different reefs. Amazing... our 10 year old was rather nervous though,as the water was very deep, you could not see shore, the boat was far away and you drifted with the current. Overall, this was our best family vaction yet and I am looking forward to another "Non-Theme-Park" vacation...

  • Date of stay March 2008
  • Member since March 20, 2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $260 (year-round)
Loved it, except for Rocky Beach

Iberostar Cozumel

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4 of 5 stars
ChicagoRocky 3 contributions
Arlington Heights, Illinois
Mar 19, 2008 | Trip type: Friends getaway
3/3 found this review helpful

I'm not going to repeat what everybody else has already said, because it's pretty much all true. I'll just write something I haven't seen in the other reviews.

Before, I left, I read about the rocky beach, but I just thought I would walk over the rocks and that would be it, and then I would be on sandy bottom. That was not the case. The rocks go all the way out past the pier. They are smooth at the pier, for good snorkeling, but the other 2 couples we travel with, were very dissappointed with the rocky beach. So, if you love sandy beaches, you might not want to stay here, even though the rest of the resort is beautiful.

Also, nobody mentioned anything regarding the room keys. It took us about 25 swipes, each time we tried to open our door. Same with the 2 other couples. I got my key, re-activated because I couldn't take it anymore.

Third, nobody mentions horseback riding. I mentioned this last year, when I stayed at the Allegro. "Palmitas" is located about a mile north of the Iberostar, on the right side of the road. It's about 1/2 block north of the Allegro. You ride slow through the jungle on a rocky path, then stop at a little cenote cave, then go to the small square at El Cedral where you can shop and get a drink. There's also 1 very small fertility ruin and a cute small church and 2 large pavillons. You can ride for 1, 1 1/2 , 2, 3 or more hours. I forget the prices, but they were not expensive, compared to in the states.

I think these are the only things I haven't seen mentioned before, I hope it helps someone make a decision.

  • Liked — The resort was beautiful
  • Disliked — Rocky Beach
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay March 2008
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 35-49
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Tourists
  • I do not recommend this hotel for Young singles
  • I selected this hotel as a top choice for Beach / Sun, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d184998?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $260 (year-round)
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Iberostar Cozumel Also Known As

Address: Costera Sur, km. 17,785, Cozumel 77600, Mexico