This hotel quickly turned into one of our favorites. It is just the right size - you really feel like you've got the place all to yourself! The infinity pool and hot tub are outstanding! It is not in the southern hotel zone or in San Miguel's downtown, but instead it is located in the northern hotel zone, not far from the airport. This gives the hotel a unique feel on Cozumel - it is quiet in this area! You do not feel like you're staying at a popular cruise ship destination at all! The hotel has bikes available to borrow for quick trips or to rent by the half-day or day. Taxis are quickly summoned as well.

The food in the little restaurant by the pool is very good too. The service is a little slow, but VERY friendly. Breakfast here really hits the spot before a day of diving with Cozumel's best dive shop, Scuba Du! At lunch, I'd reccommend the fajitas or maybe one of the incredible ceviches. Make SURE you have dinner there once during your stay. For us, it was our best meal on the island for the whole trip. I had an amazing fresh fish tempura with a homemade hibiscus syrup.

The rooms here are quite nice. You're not at the Ritz Carlton, but you're also not at some motel. Each room has unique artwork decorating it. If you really like ANY piece of art in the hotel, it is available for purchase. Purified drinking water is provided each day in your room in a cute little handmade pitcher. The ONLY complaint we had was that the hot water for showers was VERY iffy. I finally figured it out - first thing in the morning, the water was often quite cold. If you wait until the sun is out for a while, it heats up quite nicely. They must have a solar water heater! Once we timed our showers accordingly we were good to go!

This hotel was wonderful for the type of holiday that we were having. Myself and a couple of friends were travelling around Mexico in June 2012 and decided to take a trip to Cozumel for 3 days. We reserved the hotel with only a 4 days notice and we were happy with the price. It was very clean and the staff were very helpful in recommending things that we could do in the short amount of time that we had. our room was excellent. I have no problems there. We didn't get to use the gym or spa facilities, so i just assume they match the same standard of the hotel. We were a bit hesitant about using the restaurant at first but we noticed they offered some great food for prices we could afford. Overall this was a great hotel.

My husband and I stayed Dec 28!- Jan2 and absolutely loved the deck, patio, beach, lounging areas. We loved that we just jumped straight into the water and we were snorkeling right on the coral reef and after trying so many other snorkeling areas.... This reef was our absolute favorite. It was very easy to rent scooters from the hotel, they're brought right to the hotel around 11 and you return them there also. Front end Staff, Christian and Gabriella were very pleasant and helpful - Cesar also! But... The kitchen / restaurant needs some organization! The wait staffs roles aren't clearly defined which resulted in very, very slow breakfast service (although the food tasted good!). I would strongly encourage them to throw out the placemats and coasters as they are woven and appear to be quite grungy. It didn't inspire you to eat any other meals there. Also, although our room was nice and large with a great deck over looking the ocean I wasn't thrilled with house keeping. We always seemed to be missing a bath towel, or a bath mat, maybe the next day there wouldn't be a hand towel at all! A couple of last things... There isn't an elevator, clean water is always provided in the room and I liked he service T the beach area. I think overall this hotel is over priced for what it's currently offering.

This is really a lovely hotel with a great little restaurant but needs a complete management overhaul. The staff were incredibly friendly, but they simply did not seem to have adequate training or supervision. We had to ask numerous times for basics like bottled water, towels and maid service.

We are divers and Hotel B is affiliated with an excellent dive shop, Scuba Du...but there were numerous important issues which were not communicated to us, one of which led us to nearly miss the last day of diving. There is far too great a distance between B and El Presidente, the hotel from which Scuba Du operates. Despite it not being a chic boutique hotel it would be far more advisable to stay at Presdiente if you're diving...come to think of it, I am very reluctant to recommend Hotel B even for non-divers, until they take their customer service more seriously.