I will try to make this as short as possible as I can go on and on about this wonderful hotel.
First I wish there were more stars that you can rate this hotel with...as it is definately worthy of more than just 5...
This was my first time staying at the Playa Azul...and first time to Cozumel...however I can honestly say I felt like I was a regular. I felt welcomed immediately upon check in.
The staff was absolutely the best staff of any hotel I've ever stayed at. They went over and above to try to please you in such a genuine way that until you experience it you can't understand this good feeling. They did this in such a genuine caring way and made you feel like your were a valued guest the entire time.
The hotel was spotless. You never had to fight for a lounge chair under a palapa like you do at many other hotels.
The pillows and beds were so comfortable. The coffee to make in the room was so good too
i read all the reviews posted here on Trip Advisor and received such positive feedback on a post I made to inquire about it when making my choice of hotels....and honestly thought how could everyone have all positive comments and nothing negative to say about this place..
Well all I can say is everyone was so right and on target with all they had to say.
I hope any of you that are wondering or feeling the same way I did...one day have the opportunity to experience this quaint wonderful property.
This was the first time I've ever done an all inclusive food plan at a hotel. Oh my goodness..sooo glad I chose to.do so...as the food was outstanding. They don't hold back and everything was fresh, plentiful and so many choices. Only 1 buffet (breakfast) which had different choices and delicious waffles and omlettes cooked to order.. fresh fruits..cereals- juices... The other meals- snacks are order off their extensive menu. It was so fun to try so many different things ...all of which were spectacular.
I can honestly say I've never thanked so many people (staff members) each day at any
travel destination I've ever been to.
It was so nice to meet such nice people staying there - many of them regulars from Canada and Minnesota,
In summing it up i truly felt like I was visiting family members for a week and were a guest in their home and honestly I had a tear in my eye when I had to say good bye-
I know I will miss acknowledging a few along the way- but special thanks to Fernando , Marcel- Kermit- Carlos- Augusto ,. to the ladies who kept the room spotless each day - so very appreciative of all your kindness.
Thank you Playa Azul for this PERFECT stay and i will count the days till I return again.