I have stayed there in the first half of December. Expected it to be quiet and relaxing since this is a slow time in the hotel. Rooms are pretty clean, decor and furniture are nice and ocean is clean and warm, BUT:
Please note that "Jungle view" means actually street view, your room will be facing to the main street of the island with all traffic noises. It does not get heavy traffic but vehicles are frequent and very noisy and you get to hear every one of them day or night (it is even worse on the higher floors) unless you close your window and turn air conditioning on even if weather is perfect.
Then I upgraded to ocean view (had to pay extra). Refrigerator is included in jungle view room only, not ocean view, as I was told. I asked for refrigerator and received it as a special favor.
Ocean view room was nice, and you can hear ocean in the room, if there is no music in the bar. They turn it about 9 or 10 in the morning and then there NO AREA where you can choose not to listen to that music. Many people asked staff to turn it down, to make it quieter, it worked only for a short time. Music was heard everywhere in the beach and in each ocean view room, unless, again, you choose to close your window and turn air conditioning on. Upper floors make it even worse.
If you want to stay at the beach and listen for the ocean or you, for example, are not in the mood for country music today, you are out of luck. I spoke to management a couple of times about that, but I got an impression that music was mostly for hotel staff enjoyment, not for the guests.
Fortunately, it was quiet most of the evenings probably because of the slow season. Most of the guests chose go elsewhere for dinner. But one night, December 8, there was night party at the hotel beach. Hotel management did not make it for the hotel guests, but for outside party to make some extra money. Party was until 1a.m. Music was VERY loud, in that case closed windows, air conditioning and even ear plugs did not help. All hotel guests had to listen to that. To those, who complained, management offered an option to move free of charge (isn't it nice?) to the "other side" (which is traffic view). Next morning there was hardly anybody at the beach, since everyone was exhausted from the night before. It is prohibited to make noise after 11 p.m., which is stated clearly by hotel rules, but probably these rules are for guests only. Management entitles itself to do what they want.
It was my first and probably last time at Coral Princess and I feel sorry for the people who own a timeshare there, come for many years in the row and still are given so little consideration.
Higher floors have more noise, vibration from wind and worse internet reception
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 7, 2013
In name of all Coral Princess`s staff we want to apologize about the problems you had in your holidays. We are considering all the complains you had and making the necessary changes to make our hotel much better. Also, we want you to know that the noise of the party night on December 8, it wasn`t produce by hotel`s audio, there was a fifteen birthday party on the next building we talked with the people in the building about noisy problems but the answer was too late.
Report response as inappropriate
In name of all Coral Princess`s staff we wish you an excellent day, hoping you have enjoyed the beauties of Cozumel island. Thanks for your comment and we will work harder to become your favorite hotel in Cozumel
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.