We were originally booked for Melia but sent over to El Coz from lack of occupancy at Melia. I had never stayed at either one so no biggy. I traveled with friends and we were looking for a party! We had a great time but way to many children. The hotel was nice, pool was great, beach was fabulous. Drinks were way watered down (took me about 15 drinks to get a buzzzz) and the bartenders were very unfriendly and ignored us most of the time. (in their defense... I heard this was not the regular staff and lack of occupancy from the swine flu was putting stress on many of the staff) The food in the nice restaurant was AWSOME (except the steak... very tough but gave us a good laugh), the breakfast was spectacular, the lunch fajitas were great but the outdoor snack bar was the worst food I ever ate, sometimes the lunch buffet was pretty bad too. The deserts were ,how do I put it, yuck! But the self serve ice cream made up for that 2 fold. The bad food didn't bother me, we went in town to eat and that was a lot of fun! I had a great time snorkeling right off the shore from the hotel and recovering in the hammocks was heaven. The view was to die for. The nightclub.... would have been a lot more fun if the DJ wasn't such a jerk, but oh well... we didn't let him get us down. To sum it up. If your looking for a good party spot with friends.... go to Playa Del Carmen. If your looking for a good place to bring young kids... go to El Cozumeleno! I'm going back with my kids just 3 months after I returned from there. I don't recommend this place for groups of partiers.

Just got back fromour 6th stay at this resort. It is such an awesome place. We love it more each year!! Yes the beds are hard and the food, besides breakfast can be bad. You still get a lot for your money there! See you next July!!!

This was the best resort ever!!

Where to start?? Well the food.......wonderful! In the morning there was an omlet bar where a chef would prepare it in front of you! There was french toast(delicious), and toast, fruit, sugary fritters, and a smoothie bar. My favorite was the Cozumel! Yum! In the afternoon there was a fajita bar! Delicious! The bars had amazing service! The Le Verdenada had great food!!!

The pools were awesome!!

Rooms were very good! Housekeeping, always there!!


Best place ever!!

This was our 3 year staying at the El Coz. 10 days, in June. Our room was clean and cold, this made for great sleeping! The food was so much better than in the years past. Usually we ate at the La Veranda, this time we only ate there once but enjoyed the buffet. The food was very tasty and not dry or over cooked. Applause to the cooks! As usual the drinks at the pool bars were delicious, We would tip well and it never was a problem to ask for call liquor. Crown and water, no problem, Bacardi and coke again no problem. This was a lovely treat!

The folks at the front desk were happy and always had a "Good Morning" and lots of smiles from the workers, even the guys trimming the trees were very nice as was the ladies cleaning the windows at 10:30 at night. This place is CLEAN!
Snorkeling was great, as everyone writes, but go down the beach on the left past the dive shop 100 yards or so and there is a wonderful reef coming back. Enjoy, don't touch! It is awsome to see this coming back!
We truly love the El Coz, we will be back for the 4th time next year. Don't pay attention to the negative reviews, sounds to me like really picky people! Lots of bang for your buck!
Not only would I recommend this hotel, I brought friends and family, and they had a super time!