This resort has the essentials for a nice stay in Cozumel. Rooms are nice and comfortable; we had adjoining rooms for our 2 teenage sons. Balconies with an ocean view. Although not as glitzy as the resorts in Cancun, it has the essential amenities. The resort was very competitive cost-wise. The staff were friendly and accommodating. I only had 1 issue with the room, where the key was sticking; someone was sent up to fix it promptly. The resort was kept clean, and maintained. Beds were a little hard, but manageable.
Buffet was not as large as some resorts I have stayed at, but the food was good overall, what I consider island food, not Texmex. The fish was always good, and there were many vegetable options prepared where you could eat healthy. On one side, toward the pool, was a buffet of what I call junk food: fries, chicken nuggets, nacho cheese, hot dogs, etc., probably to appease the kids. There is a restaurant which requires reservations and a dress code, with good service and more upscale options. Since the buffet overlooked the ocean with a terrific view, we gravitated there. Bars offered various mixed drinks, or pretty much anything you wanted. Most of the time, it was water since we were diving a lot.
We made reservations for the restaurant the day we arrived, but somehow this was not recorded, and we were not given a ticket (did not know we needed one). After some explaining, they let us in anyway.
Water is available at any of the bars (both water and ice are purified), or at the restaurants, and they leave a couple of bottled waters in the room. None of us got sick in 6 days there.
Buffet service was sometimes great, sometimes slow. Tips are not required, but if you bring lots of $1 bills, those tips really make the staff feel appreciated and do not add much to the cost of the trip.
On Thursday night they had Mexican night in the 2nd floor convention center. This was a highlight with interesting, authentic Mexican food (wish there were more of this every day though), and a great show with dancing, colorful outfits, and mariachi showcasing different Mexican states.
We stayed here for our honeymoon in 1989, and returned for our 25th anniversary in 2014. The place has really changed - the old section is still there, but there are 2 new towers, at least 3 new pools, the restaurant is larger, etc..
There are several connected pools on the new side, and a nice feature is what I called the grotto, a shaded area with a waterfall that stayed cool. The noisier folks tended to gravitate toward the swim-up bar area in the main pool. The old pool is still there, on the right side, which tended to be quieter.
It has nice beach areas, though the water itself is rocky in most places so you will need water shoes. Various tropical fish swim around. Snorkeling was OK here, for right off the hotel. Highlights were seeing some barracuda (harmless despite mean appearance), parrot fish, and my wife saw what she thinks were small squid. Most people were not aware that immediately to the right of the hotel facing the ocean, is a beautiful white sand beach going right into the water with a soft sandy bottom. This is a public beach, not part of the resort, but literally a few feet away. Walking to the left of the hotel, is a rocky shore line, with some interesting tide pools.
From the hotel front, you can walk along the walkway to the right. About 5 minutes walk is the lobster house across the street. A walk downtown is a bit far. Here, you can take a taxi from the hotel for $8, and be there in around 10 minutes.
Cell phone reception was good. For only $15, with my provider Verizon I could get 1,000 shared Mexico minutes for a month which made calling easy. WiFi is free and good in the lobby. Our old IPAD could pick up WiFi in the room but the iPhone could not.
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- Also Known As:
- El Cozumeleno Beach Hotel Cozumel
- El Cozumeleno Beach Cozumel
- El Cozumeleno Cozumel