We just returned from our third trip to Fiesta Americana in a year. We went in July of 06 and the effects of Wilma were still evident in the town, on the island and at the resort. But, they tried hard and we had a fine time. In November, things had improved a lot and we had another fine time. We have always gone with the All-Inclusive package.

We went again this year from April 26 through May 3rd. The island is roaring back with new construction going on all over the place.

Fiesta Americana IS back.

All three restaurants are now open at the resort. The food is good, but not outstanding. The dining room staff are very good and rush to take care of your requests. All the staff are friendly and cheerful.

We are serious divers and not party animals. Since we get up early every morning to go diving, night life at the resort is not high on our list. If you want nightly entertainment and a lot of the bells and whistles that go with some other 4 and 5-star resorts, then Fiesta Americana is not for you.

For us, it's just perfect. If you prefer a very nice, calm, quiet , laid-back environment at a resort, the Fiesta Americana is for you.

For those who like to dive, we can heartily recommend Dive House, the dive operation right there at the resort. We've been diving with them for over 5 years.

If you want to go to town, the taxi fare is only $6 and it's a very short ride. Taxis can be obtained all the time in town and at the resort.

Now... Tipping. We tipped every meal and on every dive. We also tipped our room attendant. We can say from personal experience that TIPS ARE GREATLY APPRECIATED and the word gets out pretty fast who tips and who doesn't.

We're going back in July for our 5th trip in a little more than a year and we're going back to Fiesta Americana.

Yes, there are better, flashier resorts but Fiesta Americana suits us just fine. Other resorts serve better food with more variety but, again, we're not picky and love the laid-back atmosphere there. It's a great value for the price.

But, we will say it again, if you're NOT a diver and ARE a Party Animal, you might want to look elsewhere.

My husband and I stayed here the last week of March/first week of April 2007. Normally I spend months on Trip Advisor and other websites researching places to stay and things to do, but in this case, my husband decided to surprise me. I was given 48 hours notice that we were going. So, I went with the flow and was not disappointed w/F.A. The hotel is very clean and well-maintained. The common areas like pool, bars, restaurants, lobby were very nice and the staff friendly. The only area I thought could use improvement was our room. It was very dated and the bathroom set-up was unusual. Oh! And the mattress was the worst I've ever tried to sleep on. We did the all-inclusive option and even though most food was served buffet style, I thought there were plenty of choices and everything I had was fresh. My husband even ate mayonaise based salads several times w/out any ill effects. The reef in front of F.A. was destroyed by Wilma in 2005 so the beginner scuba dive we did was disappointing. The dive shop staff were all nice and appeared to be taking good care of the divers and all their boats looked well maintained.

Nestled away from town, which is what I like best. The staff was great and very friendly, but hardly understood english. The food was just ok, only one restaurant (out of 4 ) was open at a time or you could order room service. Very quiet and relaxing. They had no nightly entertainent, which disappointed me. Ping Pong table and pool table at the bar and they had two pools both outside the hotel and across the street by the beach. Great place for diving and snorkeling. Let us check out snorkeling equipment for up to 3 hours at no charge. Need to make sure you have dollars, pesos, or credit card, otherwise ATMs are in town. I found that most of the restaurants at the hotel wanted cash or charge it to your room. Also coffee is $4 a cup in your room, not free of charge like in the U.S. They told us we would have a refridgerator in the room and there wasn't. All inclusive at this hotel is definitely the way to go! Only 10 to 15 minutes from town and the taxis cost $6 one way. I will definitely go back to this hotel again!

Great experience with one catch.
I booked the trip as an air/hotel package from Charlotte, NC to Cozumel using Expedia - no problems, fast and easy. We rented a Jeep from Avis for the entire 8 days.
I had stayed at this hotel in December of 2004. As I understand it the hotel was nearly destroyed by Hurricane Wilma in October 2005. In appearance the hotel is just as appealing after the hurricane rebuilding and looks virtually unchanged.
When I arrived at the hotel I asked the front desk for a top floor room, and received (#726). My package was for a King Superior room, but I wanted to be as high up as I could. The rooms are Ocean front, well nearly, there is a road between you and the water. The rooms are clean with tiled flooring for easy sand removal. They have a nice balcony with a large table and two beach loungers. The room does come with a coffee maker, but beware they did not supply any coffee - so bring your own and few filters too. The rooms do not have refrigerators. We ended up going into town and buying a cheap styrofoam cooler and just kept ice in it. The ice machines mostly work. That's when they were not turning the electricity on and off for maintenance issues, mostly we were told about it and it was usually during the day when we were gone.
Here is where I made my first mistake - I accepted the room sight unseen. After unpacking a load of dive equipment, organizing the clothes and generally settling in I plopped down on an inviting King size bed. I nearly broke my back. I blew it off and went snorkeling and came back for the first night. It is an understatement to tell you this bed was uncomfortable. The next morning with sore shoulders and an aching low back I peeled back the beautiful sheets and bed spreads to find a worn out, torn stained foundation - at least that's what it looked like - no mattress just a foundation (I took pictures and will attach). I spoke with several other divers later in the week to discover they had the same problem. It is my fault I did not go to the front desk and ask for a different room. A few reasons was plain lazinness on my part, packing up a room and moving seemed like a lot of work; I like to think of myself as a tolerant traveller, then suddenly it was past the middle of the week and it seemed even less worth raising a fuss, especially since other people's beds were just as bad. To the hotel's credit they brought up a thin egg crate mattress cover - this helped marginally at best.
Having said that the rest of the hotel is gorgeous, the staff is wonderful, the dive facilty is convenient clean and safe. I would stay here again in a second if they through out the bedding and get some new stuff!!!
E-mail me if you have questions