If you are not a diver, have a family with small children, or under 60 this is not the place for you. The place goes dead around 9pm there is no enterainment to speak of. We just returned from Cozumel Saturday, and we would not go back. There were 12 in our group and we went "All Inclusive" and we were all disappointed and would not recommend the Festiva Americana to anyone. The "All Inclusive" visitors were not allowed to have bar service before 11am and when we did get served out on the beach the staff limited our cans of beer to one at a time even though we had a cooler w/ice. The beer brands also ran out after the 2nd round, go figure. So if you don't mind drinking at least 3-4 different brands of beer before noon this is the place for you.

The pool is okay, not the best. dive up bar closes at 5pm. The activity directors are the most boring people on this earth and the music consists of approx. 10 CD's music of the 70's they need to update the selection. All in all - if you're looking for a place that has a lot of activities don't stay here.

The buffet was not good. The best meal of the day was breakfast at least you knew what you were eating. If you want bacon or tortillas at any meal you also need to ask. There was some fruit selection but not like we have seen at other resorts expect a lot of canned fruit. The restaurant was good you need to make reservations for the evening for thing in the AM. The "All Inclusive" plan you get 2 meals there but you must pay extra for the added shrimp entree.

The most positive thing I have to say we also did a bit of snorkling right in front of the hotel. It is rocky, the snorkling is fabulous the fish eat right out of your hand so save a box of cereal from breakfast. The rooms were clean (you must pay for all the goodies in you snack box and fridge), maids came twice a day. The grounds were clean.

Just returned from Fiesta Americana Saturday, February 19. Stayed 7 days and had a great time! Went with another couple who feels the same. After reading reviews, have to admit I was worried but was pleasantly surprised.
Rooms: Very nice. We were on the 6th floor and the view was awesome.
Maid service great. Called about burnt out lightbulb and were
there in 10 minutes to replace. Did have slight sewer smell from
drain by shower, but just put towel over it and no more problems.
Did not see bugs in our room or outside.

Food: We did go all inclusive. Food was ok at buffet. I am not a fan of
Mexican food but always found something to eat. Better than last
resort we stayed at in Cozumel. Ate one night in
restaurant up stairs. Had filet steak and was excellent. And
this is from someone that is very picky!

Drinks: Drinks not watered down! Told bartender
about some drinks I had in town and was able to make perfectly.

Service: Super!!! Food waiters were always friendly and prompt.
Bartenders very good. While sitting around pool,
waiter checked on us every 10 minutes!
Activity
Directors: Jasmine, Uri, and Steph were the greatest bunch of kids!
Recieved hugs every morning and they made our stay so
much better. They even went out with us 2 nights and
showed us around town.

Your stay is what you make of it! Participate in the activities!!!! We had a riot playing volleyball, doing arobics, etc. The activity directors said they have a lot of problems getting people to join in and thanked us many times for participating! We met a lot of great people by doing this. Met a couple from Michigan, a older couple from Canada, and two young men also from Michigan. Had a great time getting to know them and we all went out together! I've read many reviews stating that the help was rude, but never saw this. What we did see was people being very rude to the staff!!!!
We did bring $50 in ones to tip and they earned it. Sad to say, didn't see very many others tipping. No its not the Ritz but we would go back in a heart beat!!!!!

We were a bit apprehensive about staying at the FA after reading some of the reviews before we left, but we quickly found that we were going to be very happy there. We got a room on the 5th floor with a gorgeous view -- loved to watch things first thing in the morning, very relaxing. The staff was very courteous and the front desk/concierge were more than happy to help us with anything and everything. We rented little VW convertible bugs--an absolute riot to drive around, and very convenient. The only complaint with the room was the short distance from the toilet to the wall. What's the deal there? Why couldn't they just turn them?? You can seriously rest your head against the wall while you're sitting on it. The rooms were cleaned twice a day, except on Sunday, one time there. We are not divers, but did not want the night life scene. If you do, go somewhere else. The food was ok. The guacamole and chips are wonderful. But we finally figured out on our last day there that you have to get them from the restaurant closest to the beach. And you have to ask. We had one problem with the young bar tender at the swim up bar. We asked for virgin drinks, which he gave us the first time. After that he tried to give us drinks that weren't virgin. The first time we laughed, we could take a joke. But the second time was a bit much. We just didn't tip him and didn't go back to him the rest of the time. As far as the flies go, it's an open restaurant in a jungle. What do you expect? I was actually surprised there wasn't more flies. They only seemed to be around during the lunch time. We also loved the resident iguana that seemed to greet us everytime we came up from the parking lot. One last thing -- you have to go to La Mission II. Absolutely wonderful atmosphere and coconut shrimp-wow!

My husband and I just returned from Cozumel Saturday, and we would not go back. If you are not a diver, or have a family with small children, this is not the place for you. We had booked a standard hotel room, but were put into a casita at the very back of the property, where you couldn't even see the main hotel. It smelled like sewage back there on some days. The room was pretty nice and clean (maid service twice a day, wasn't really necessary). One tip, though - don't leave your sliding door to the balcony open at night - we had various visitors, like a toad, a treefrog, and the last day, a big hairy spider - in our room. We didn't do all inclusive, but I found out the last day from another guest that a continental breakfast was supposed to be included. I asked the staff about breakfast the first day, and they said it cost $15 per person - no mention of the free pastries and coffee for non-all-inclusive guests. I was majorly peeved about that!!!

The activity directors are the most boring people on this earth - water aerobics and bingo every day. Forget about the beach volleyball setup - there's about a 1-inch layer of sand on solid concrete, and I saw several people limp away with scraped knees and elbows.

Snorkeling off the beach is pretty good, but not spectacular.

One thing that was good - we brought in our own beer and drinks to the pool and lobby area, and the staff never said a word about it - even brought as plastic cups with ice! I thought that was nice.

All in all - if you're looking for a place that has a lot of activities catering to the late 20's crowd, don't stay here.