Vacationed in Cozumel from 9/25/04 to 10/2/04
This was a Dive vacation and we did not expect much from the hotel.
The pool and pool bar area is under construction, Found the only bar across the street that was open worked our way through the flys (thousands of them all over the glasses, bottle, everything) asked the bartender for a drink and he told me he was out of vodka and I would have to wait two hours for the other bar to open. The only restraunt open was confusing to order in ( we were all inclusive) were there were extra charges if you wanted soup and salad. We had to ask the waiter 4 times to explain the extra charges when he finally said order anything with no charge, Still havent figured out that one.
The hotel must have planned this renovation because there was only 40 people staying at the resort.
The rooms were nice enough and comfortable.
and had everything been opened (pools, bars, restraunts) I could have been a nice place.
Once again I knew we were going to Mexico and and I have read the other reviews on this place before we went. I was not looking for much and found nothing at all at this resort.

We talked to our Apple Vacation rep and he went above and beyond to book us in another hotel that was all open and had people staying in it.
We switched to the Reef Club Dive Resort and had a great time the rest of the vacation

My husband & I stayed at the Fiesta Americana (Cozumel) Aug. 9-13, 2004. If you are considering staying here, all-inclusive is the only way to go. Otherwise, you will be charged an arm & a leg for every meal. The all-inclusive package includes all the food & drinks you want. Beware, it does not include the waters, sodas, & beer in your mini-fridge in your room. If you want to take bottled water to your room, just ask for some at the bar before you retire for the evening. You do have to wear a wristband & give your room # for every meal & drink ordered. It is not much of a hassle. The restaurant upstairs has excellent food. You need to make reservations to eat there & only dinner is served. Order the Chocolate World for dessert. Good service there, too. The other restaurants are so-so. Don't eat from the buffet but rather order off the menu. The service at the other restaurants can also be a bit lacking. I loved the palapas near the beach. The service there was good, and you can order food & drinks while lounging under the shade. The pool is OK & was a bit overcrowded. They have a swim up bar in the pool. The margaritas are pretty nasty, but the pina coladas & daiquiris are good. Overall, this is a good hotel for the money you're paying. I would not say that it is luxury by any means but good for relaxing and enjoying the sun. We were disappointed by the snorkeling right outside the hotel, but when you have been to Puerto Morelos, I guess that anything else doesn't really compare. Take a day to go shopping downtown, but don't go to the large commerical mall. It is a ripoff. The smaller shops are located all up & down the street.

We stayed at F/A Sep10 - Sep18. This was our second trip to Coz and our second stay at F/A. Our room was fine. Not exceptional but fine and always clean. We did not go AI but did get to eat at the hotel on Sep 13 (the day of Ivan) and it was not bad. They did not charge us either as we could not go to town. Yes, you have to walk across a street to get to the beach. If you cant cross a small 2 lane with no traffic you should probably stay home anyway. We have snorkeled all over Coz and some of the best is right there. Yes the rock entry can be rough but the majority of the island is that way. Buy some dive shoes for $5 at home or $10 in Coz and theres no problem. In my opinion the hotel is in great shape. I don't see how anyone could complain about that. Beautiful, well kept grounds. My only complaint would be the $6.50 drinks at the pool or beach. I had my own beer & margarittas with no problem but my wife needed the occasional fu-fu drink. We will book our next trip to Coz soon and will be returning to F/A without a doubt. Remember it is Mexico. Some things are different. If you want normalcy.......go to Hawaii. I left my e-mail adress if anyone has specific questions.

We stayed at the FA Aug. 29 thru Sept. 4 and had a great time. I read almost all the reviews for FA and the other hotels in Cozumel and was glad we chose Fiesta. This was our 8th trip to Cozumel starting in 1982 and usually stay at Presidente or the north hotel zone. Love the Presidente but now have two children in college and the FA was a lot less money. We had a great room on the 6th floor with a beautiful view and everyday we went over to the beach and snorkeled, relaxed and had good frozen drinks and cold beer. Lunches were good on the beach, great grilled chicken sandwich. We rented a jeep at the hotel for 4 days and drove around the island everyday. Beautiful view at Coconuts!!! The staff at FA were very friendly and helpful. We never ate dinner at the hotel...tried to one night at the Miramar but the greeting staff were not very receptive and we decided to leave and eat in town at Prima's for the second time...very good. We loved Casa Mission..great lobster and beautiful place with beautiful grounds and a very gracious lady that owns the place. We didn't do the all inclusive at FA and drinks were a little pricey 6.50 for frozen drinks and 3.50 for beer. We went to the grocery store in town and bought beer for 4.50 a six pack and bought water bottles .45 each and iced them down in our room. We didn't like all the cruise ships being in town but at the hotel it was not crowded and very peaceful. We would stay there again and can't wait to go back.