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“Refurbished, great rooms, ok service and very average food” 4 of 5 stars
Review of Fiesta Americana Cozumel All Inclusive

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Fiesta Americana Cozumel All Inclusive
4.0 of 5 Resort   |   Carretera a Chankanaab Km 7.5, Cozumel 77600, Mexico (Formerly Fiesta Americana Cozumel Dive Resort)   |  
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Ranked #39 of 57 Hotels in Cozumel
Bogota, Colombia
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17 reviews 17 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
27 helpful votes 27 helpful votes
“Refurbished, great rooms, ok service and very average food”
4 of 5 stars Reviewed 1 week ago

Just spent three nights at FA Cozumel for my 70.3 Ironman. The hotel was opened days before so pretty much we were the first sleeping in the room. Mixed feelings but overall I think the best option in Cozumel at a reasonable price. Paid 200 US/night/all included

First the good - the hotel just went into a significant renovation. The new look is a bit Miami-stylish with pastel colours and wooden furniture. Overall very clean and cute. It transpires that some of the materials are cheap but what matters (beds, towels, etc) are of very good quality. Also the beach club, although lacks fine sand, is quite nice to relax.

The average - service. They tried but they need to improve the machine. I attribute this to being a new hotel but there were some flagrant errors (room not tidy at 5PM, delays in bringing food or bringing entree and main at the same time, etc) but I believe this is a matter of time. They really tried to be very nice

The bad - food & ambiance: food in my opinion needs to improve. Average quality, lack of healthy options, lack of true depth in the breakfast buffet. I tried both the Italian and Asian and nothing to write home about. They really need to step up here. Also the ambiance. FA Cozumel is one of these 'activity' resort where they expect you to have conga in the pool. Not my cup of tea.

Overall: a good place if you are looking for a nice and new room and don't mind eating whatever. So, perfect if you go scuba or sporting like me. I would not recommend it though for a 2-3 days relaxing/pampering experience

  • Stayed September 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Rooms
    5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
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Additional Information about Fiesta Americana Cozumel All Inclusive

Address: Carretera a Chankanaab Km 7.5, Cozumel 77600, Mexico (Formerly Fiesta Americana Cozumel Dive Resort)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Cozumel
#9 Spa Hotel in Cozumel
#12 Top resorts Hotel in Cozumel
#22 On the Beach Hotel in Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fiesta Americana Cozumel All Inclusive 4*
Number of rooms: 228
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Also Known As:
Fiesta Americana Cozumel All Inclusive Hotel Cozumel
Fiesta Americana Cozumel Dive Resort
Cozumel Fiesta Americana

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