We just returned from a week at the Fiesta Americana in Cozumel. We had a very good experience. We highly recommend doing the full inclusive package. Just the cost of bottled water, soda and drinks make it worthwhile. We do have couple of suggestions: first, bring lots of American dollar bills to tip the staff. It makes a big difference in the service you receive and the quality of the drinks. None of our drinks were watered down; we always had good seating at meals; and the staff remembered our names. It doesn’t need to be much--a dollar a drink or a couple of dollars for good service at breakfast or lunch goes a long way. And besides, this is just being a courteous tourist. Second, we suggest ordering from the menu at lunch and dinner. The food is generally better, although one night they had a buffet by the pool with really good tacos and burritos. I really liked the grouper tostadas and fish tacos at lunch, and the green salad at dinner. My spouse loved the filet mignon at dinner. Third, this is a dive resort. If you don’t dive, they have great staff who will patiently teach you how to dive. You can also snorkel right in front of the hotel. The hotel provides snorkeling equipment and sit-on-top kayaks for free in the all-inclusive package. They also have a great dive shop with tours going out three times a day. Given that serious divers stay here, it is not a crazy college-crowd party hotel—so nice! We had a great time and would return again.

We stayed at the Fiesta Americana for the 1st time in Feb. We booked a deluxe room that was on the 7th floor and looked out over the ocean. The room was large, clean, and just exactly what we expected from the pictures we'd seen. This isn't an upscale resort-it's a dive resort that caters to the average joe looking for excellent diving and snorkeling adventures. We had read other reviews that the staff were not friendly, but we were delighted to discover they were cordial, friendly and ready to meet our every need. Even the housekeeping and gardening staff spoke enough English to say hello and/or have a nice day which was a new experience for us and we've vacationed in MX for the past 7 years. For a 3-star all-inclusive, the food was excellent. Yes, everything wasn't always hot from the buffet, but, folks, it's outside and there's always a tropical breeze flowing through the area. I wil take the ocean view, palm trees, and a light tropical breeze any day over a "hot" meal. There were lots of choices on the buffet as well as the sit down restaurant and we never had to wait more than a minute or two to be seated. Tipping isn't required, but it sure helps to leave a dollar or two. The staff appreciate it and in turn give you even better service. For instance-my husband caught a Dolphin fish on a half-day fishing trip. We brought it back to the resort where the chef cooked us a fabulous mahi-mahi meal and didn't expect a dime in return! How many places will do that for you? If this is your first experience snorkeling, then you'll be excited to snorkel right in front of the resort, especially around the dock where everyone feeds the fish. You don't even have to get in the water to enjoy them. If you've done a lot of snorkeling and want see lots of fish, make the $6 taxi trip south to Playa Corona. It's a small restaurant and bar. You can leave all your things on a table there and the staff will watch it for you while you snorkel. All they ask is that you buy a drink or a sandwich before you leave. There's a place to wash off and a bathroom too. As soon as you step into the water, the fish surround you. It truly was awesome! If you're not a diver take the submarine ride. We didn't see a lot more fish, but it was still an outstanding experience. Every year we try out new resorts, but next winter we definately plan to return to the Fiesta Americana.

hmmm.. let me start by saying that the hotel was very nice.10 times as good as what i expected it to be. this was my 4th trip to cozumel but my first since hurricane wilma tore it apart.DO NOT DO THE ALL INCLUSIVE!!! first off there alchol selection is very poor and the food isn't good.well okay ur fine for breakfast and maybe lunch but not dinner.if your looking for dinner go to Guido's! its my fav place on the whole island.so first off the food is bad.secondly, the reefs are bassically gone! hurricane wilma destroyed most of it.alot of the marine life is gone as well which makes dives very boring.my dad has been going to cozumel for around 19 years and he has never seen a turtle there.but on this trip we saw at least 12! and they wern't tiny turtles. these were massive and i mean massive turtles.so that was cool.and were lucky enough to have spotted dolphins above the water when we had just motored up to our dive site.so the captain manuvered us to where we could possibly get in front of the path they were going...and sure enough about 5 min into our dive we saw 3 dolphins.that was amazing!!overall i will not return to Cozumel.for one the diving isn't very advanced as i would like it to be,the reefs are gone,and overall the island has changed to much from what it used to be....

We had the All Inclusive at the Fiesta. Our room was nice and very clean. Everyone at the front desk was very friendly. The restaurant on the upper level was very good and the staff there was excellent. The bar and restaurant that are open during the day is across the street from the hotel. The staff is not very friendly. The drinks at the bar tasted watered down. The bar ran out of wine, light beer, regular beer and liquor on different days. If you want to have a before dinner drink, there are no chairs or tables because they move them across the street to the hotel side for dinner. The buffet was OK if you got there when it opened, otherwise the food gets cold. We ate breakfast late one morning and we both got sick. Definately not worth the price for the All Inclulsive. There are 2 restaurants within walking distance. A cab ride to town is $6.00. The ferry ride in town was $12.00 per person each way. Don't buy a round trip ticket because the are 2 companies and they leave at dfferent times. If you buy a one way on the way back you can get on the next ferry that is leaving.