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Cozumel Palace: Traveler Reviews


Cozumel Palace
Av Rafael | (formerly Plaza Las Glorias Cozumel), Cozumel 77600, Mexico
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Traveler Reviews

93% Recommend
4.5 of 5 stars 441 reviews
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Get Away in December

Cozumel Palace

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5 of 5 stars
PrivateEquityKansas 1 contribution
Kansas
Aug 7, 2007 | Trip type: Couples
3/3 found this review helpful

First of all I would like to say that I love Cozumel. It is the second time I have been there and will definitely be going back.

Cozumel Palace is an excellent all-inclusive resort, that allows you to play during the day and relax in the evenings. The have connections with the other Palace resorts which is very nice in the trip planning. The staff is excellent and very courteous. Only bad thing was that my girlfriend couldn't get an appointment to the spa that fit our schedule. Other than that it was excellent.

Take advantage of the day trips if possible. I took the 2 Mayan Ruin trips through Palace. Also, I recommend the 4 wheelers. And remember even if your Jeep is 4 wheel drive and that sand doesn't look that deep, park where it says to park (even if it looks like a safe spot just off of the road.) Also, hit the Bob Marley bar on the far side of the island. I could keep going on ...

  • Liked — Service and day trips
  • Disliked — Still too many kids
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2006
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since August 07, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
  • I do not recommend this hotel for Young singles, People with disabilities, Pet owners, Families with young children
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $348 (year-round)
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****Beautiful Resort**********

Cozumel Palace

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5 of 5 stars
banks75840 2 contributions
Fairfield
Aug 6, 2007
2/2 found this review helpful

My wife and I just got back July 26th 2007. If you plan on takeing a trip look into the Cozumel Palace it is the best All inclusive resort on the island. The staff was wonderful, they have three different resteraunts, with the finest foods. The swim up bar is very nice, a mini bar in your room with 4 different liquors and fridg with beer,sodas, and water, room service 24/7. They also have snorkeling just down from the pool where we saw all kinds of fish, plus you can book a fishing trip thru the front desk for (extra charge). It was excellent, we will be back next year.

Jason
Texas,USA

  • Date of stay July 2007
  • Member since August 06, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $348 (year-round)
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Loved the Palace!!

Cozumel Palace

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5 of 5 stars
MIsterKBrown 2 contributions
Houston, Texas
Aug 6, 2007 | Trip type: Friends getaway
1/4 found this review helpful

We stayed at the Palace from 7/21-7/28, after staying in another hotel for four days prior. The Palace was wonderful! There were absolutely NO glitches with the staff, rooms, or the resort itself. Our only complaints were that they allow children in the "bar" areas and they could do a little more in the way of grown-up entertainment (music, etc) and not be sooooo family oriented. I highly recommend staying at the Palace - and I won't stay anywhere else in Cozumel again!

  • Liked — Super-Friendly staff and beautiful accomodations
  • Disliked — There are NO "adults only" areas!!!
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2007
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 35-49
  • Member since August 06, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure, Great food / Wine, Shopping, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d153002?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $348 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
What Everyone else says....is TRUE

Cozumel Palace

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5 of 5 stars
WWUVIK 46 contributions
Tacoma, WA
Aug 5, 2007 | Trip type: Couples
3/3 found this review helpful

We stayed a week at Coz Palace and loved every minute of it. We stayed 7/27/07 to 8/03/07. What everyone says in their reviews prior to this one is true.

The rooms are great, The service is phenomonal. The food is better than most all-inclusives (i thought it was great--and i am a bit of a food snob--it was always presented very well).

The diving is amazing. Aqua Safari is great and cheaper than most dive shops on the island.

I checked the weather on weather.com right before we left for the week. I was a little scared. It said cloudy and rain everyday. They were wrong and i have the sunburn to prove it (fair skinned Seattle guy who never sees the sun). It was nice when the sun went behind a cloud, but oh so breif. The weather was beautiful without a drop of rain.

I would love to go back.

Book this place. I am pretty sure it impossible not to have a great time.

  • Liked — Wow! I would love to go back
  • Disliked — Nada!
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay July 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since April 25, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Great pool scene, Tourists
  • I do not recommend this hotel for Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d153002?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $348 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
I searched and researched like you...search NO MORE (trust me)!

Cozumel Palace

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5 of 5 stars
tripnut333 2 contributions
tripnut333
Aug 2, 2007 | Trip type: Couples
27/27 found this review helpful

I have full blown OCD when it comes to a new vacation spot. You would think I was doing research on something that was far more serious, but I’m just web-surfing and reading to see what place yells out "come to me!” So I stumble onto Cozumel Palace, on Orbitz, and the rest is history.

I have worked in the service industry for over 15 years and have traveled quite a bit, and this is THE BEST trip I've ever taken. Our flight was a nightmare thank you American Airlines, but thank god the lobby we finally got to was the Palace or I would have busted an artery in my noodle. When you get dropped off, if there is still daylight out, please take a minute to look past the hotel glass doors and view the ocean that your going to be looking at all week. Forget the bags that the gentleman is trying to wrestle out of the taxi, and soak that moment in. Let it marinade and realize that you aren’t at the office for the next week. Then get your bags, tip the poor guy, and then let the door guy handle EVERYTHING. Once you enter the lobby is not too noisy, it's crisp and cool, and they hand you a cocktail. It's just simple sparkling wine with a cherry on the bottom. It's neither vueve nor dom, but take it anyway and enjoy. Yes, all rooms have an ocean view. Your right on top of the ocean once you maneuver past your hammock. Please take advantage of this hammock. If you feel it's there's not enough room get your butt up and adjust the ropes on the wall. If you like booze please take advantage of your mini bar and drink fridge. You have 4 upside down bottles of booze in sliding cabinets that are full ,and not brands you've never heard of. Push the nozzle up toward the bottle to operate. That took me a while to figure out.

The beds were absolutely amazing. It was the best sleep I think I've ever gotten in my life. I researched after we left and got the exact bedding they had at the hotel, and I’m a lot more chipper now a days.
The shower was awesome. Oh yea you have an extremely classy HOT TUB sunk into marble flooring! I've had hot tubs in rooms before that I wouldn’t wash my shoes in, but this made up for them. Its great get in it!

Rokki and Abel are the "entertainment" of the hotel. I'm more of an observer, but they were great. He's funny and quick with a joke. Get involved with the pool games; they break up the pool day nicely. The pool has decent food, but the nachos you can't go wrong with. Grab some freshly fried tortilla and pico and your set. Drink not strong enough? Ask the dude for a shot and he'll give it to you with a smile. Are you leery that there is no beach? So was I. [--] the beach! Trust me. You have stairs that lead you into crystal clear waters. Go snorkeling, and take some nachos with you in your pocket if you want to see the cool fish in there. Don't worry, no sharks, there are nets to keep them out.

The food was far better then I expected. I'm harsh on food and cooking. You have to think of where you are, and what a hotel like this is able to pay a chef. There are not top name chefs on staff sorry to say, but the food they put out is very good, and the flavors are there. We ate at the Japanese place 2 nights and the Italian place one night, the outside 2 nights, and the Mexican place one night. The Italian was the least of my favorite. You can afford to bypass it. Stir fry dishes in the Japanese place were great, and the flavors were excelent, and the sushi to my surprise wasn't that bad. The Mexican restaurant makes a skirt steak that is so well marinated I wanted to go and hug the chef. It's awesome! The outside is great. The cuts may not be from the meat district in NY but they have a way of flavoring meats that make them amazing. Get some grill, some veggies, some salad, and order a cocktail and breathe in the night.

The town is fun, but during the week it's dead as a doornail, which wasn't that bad if you’re not looking to hook up or your there with your significant other. It's your world. Do as you may. Jimmy Buffet looked like a tourist trap when you walk by, which in many respects it is, but walk through the giant shirt and coffee mug entrance and there is a great little bar setting back there. I was shocked. It has cool chairs (on giant ropes), good music, obnoxiously big drinks, and a great setting. Be warned that everyone and their mother is trying to sell you something, when your walking with your lady, or man, but take this time to talk to your Hubble. Look occupied and you get hassled less.

If you do anything while you’re in Cozumel, go to El Capi Navigate. It's a restaurant in town on a side street. At first glance it looks like something out of a National Lampoons movie, but sit your [--] down and take a load off. The food is fresh, and the service is truly wonderful and warm. Get some frozen drinks they are huge and strong. Best frozen drinks I can ever remember having. I got up and tipped the bartender who made them. One word...Lobster Thermador. Order it, look at it, and eat. Welcome to heaven.

Cozumel palace was a truly great hotel with excellent service. Just ask, as long as it's not for a chimp juggling in your room, and they will make it happen. If you never dived take the lesson. They put you in a deep pool to the right of the back of the hotel that is very deep, and then take you out THAT DAY to dive. You would be doing a disservice to yourself if you didn't take advantage of a cheap opportunity to dive one of the best spots in the world. For the 1500$ I paid, it was so far above what I was expected that I already booked my trip for next year. See you all at the end of May 08!

*DISCLAIMER*
If you are a stuck up snob that has never had to work for anything in your life and have lived off of mommy and daddy's money then this hotel is not for you. I don't think there is a Ritz in Cozumel, so please look elsewhere. If you have no respect for people who work extremely hard for very little of a paycheck to kiss your [--], then please stay away. I don't need to hear you’re whining while I'm trying to enjoy myself since I'm coming back whenever I can.

  • Liked — nice people
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay April 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since August 02, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with teenagers, Tourists
  • I do not recommend this hotel for Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure, Great food / Wine, Shopping, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $348 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Cozumel Palace Also Known As

Address: Av Rafael | (formerly Plaza Las Glorias Cozumel), Cozumel 77600, Mexico