My husband and I just came back from celebrating our 10th anniversary in Cozumel. Cozumel Palace is a nice hotel. The service was amazing. The staff is there to please. We were treated very well on site. The drinks are stout. The food for the most part is okay. The exception being Momonohana, the Japanese restaurant open for dinner, it was really good. There weren't many choices for breakfast or lunch.

This was our first stay in an all inclusive. We enjoyed the convenience. It was nice not to have to worry about having lots of money on hand. We just took some $1's for tips. Tips are not necessary since they are included in the AI package, but when someone went above and beyond we certainly had no problem giving a little extra.

We went on 3 dives with Aqua Safari the on-site dive operators. The diving was amazing!! The boat crew and dive masters were knowledgeable and accommodating. We felt like the prices were very fair. If you go out on the morning dive, you only pay $9 per person for the afternoon dive. You just can't beat that!

There is no beach at Cozumel Palace. There are a couple docks with ladders for entry into the ocean. The snorkeling there is pretty good. We saw lots of fish, rays, eels, crabs, and anemones.

We rented a jeep down the street from the hotel for half what the on-site car rental shop was charging. Driving to the other side of the island is a must. The "wild" side is so very gorgeous! Because there is very little industry on that side of the island, the scenery is left open to view and enjoy. There are actually beaches on that side and quite a few neat little bars.

While I enjoyed our stay at Cozumel Palace, I don't think I would go again for a romantic get away. I certainly wouldn't recommend it for honeymooners or families. The property is very pretty, but it's also very crowded! The pool is packed all day with groups there to have fun. There was a lot of drinking and it was really loud. This is all great if you are in a party mood, but I wanted to let those of you looking for a romantic or family getaway know about the atmosphere. I think Cozumel Palace would be great for a girls getaway or a fun couples trip.

The staff at the Cozumel Palace goes above and beyond. They met and exceeded every expectation. The rooms are beautiful. Plenty of hot water even for the jacuzzi. The mini-fridge stayed stocked. We ordered room service and I was expecting a really long wait as other hotels often have. I was quite surprised within 20 minutes our food was delivered. We had the same service 2 nights in a row, so it was consistent. Anything we needed from housekeeping was delivered promptly. No begging for towels at the Palace. You also get to keep the sweet white house slippers!
The towel art evening is a nice touch too.

The grill area were spotless. We didnt have to put up with birds and a bunch of flies like other hotels we have stayed at. The service at each and every restaurant was impeccible. I believe we ate our weight in guacamole. The steaks grilled outside in the evening were mouth watering. You could pick from several cuts of beef, chicken, & fish. The side dishes were a treat as well.

The room wasn't ready on check-in, but ready exactly in the timeframe they had given us. We had a group of 6 rooms and one person did have a street view room for 1 night. The 2 of us that had emailed our room request ahead did receive the floors we requested. 3 of us were on the 3rd floor. The view from there is great. We were also happy to see a good sized elevator that was speedy.

The location is great to visit local eateries and shops.

Well, all of my research did not lead me astray!! My wife and I (27 &
24 years of age) thoroughly enjoyed our 8 day/7 night stay at Coz Palace for our honeymoon. Both the resort and the island of Cozumel are just breathtaking! Here is my advice for all you travelers considering the Palace:

1. If you're concerned, as I was, that there won't be enough to do at this quaint little resort, don't worry. Between the proximity to town/shopping, on-site snorkeling, and constant activities being put on by the activity coordinators, you'll find plenty to keep you busy.
For the most part, my wife laid out and I played water volleyball most all day (which I often got yelled at for spiking on women and young children). Then there were the 'crazy games' which were corny at times but none the less they were always entertaining. We also really enjoyed snorkeling for a few hours throughout the week. They provide all the gear and you hop right in just a few steps away from the pool area. We did bartending lessons, learned how to make their amazingly good guacamole, and my wife got her nails done.

The size of the resort to me was actually a huge plus! It felt so much more intimate and it was fun getting to know all the staff throughout the week. I think it's also easier to get to know other couples at a smaller resort. I didn't know if we would wind up hanging out with anyone else on this trip but we wound up really enjoying hanging out with another honeymooning couple (Rick and Lisa) while there. I just don't think I would enjoy being 1 of a thousand guests at the larger resorts.

2. As many past reviewers have recommended, you MUST rent a vehicle for at least a day and check out the undeveloped part of the island (south & east). I had no idea how cool this was going to be. Also, don't rent at the resort. You'll get a jeep much cheaper a little ways down the road toward town. The resort charges about $100 per day
and you can actually get one for about $50. We rented ours from Alamo
which is just off the north east corner of the square downtown but other guests rented one for the same price just a block or two away from the resort. It's impossible to get lost as there is just one road that follows right along the beach & ocean all the way around the tip of the island. The places you must stop at are Rastas and Coconuts. They're like little shacks/huts right on the beach with food and drink. We just split something at each place and had a couple drinks. Coconuts actually sits on the tip of a cliff and it's an awesome view!! Little steps with iguanas lead you up to the bar. We also stopped for some mahi mahi at Albertos which was just caught on their little fishing boats that day, and it was the easily the best seafood I've ever had! Overall, it was an incredible day and I wouldn't go without stopping by these places.

3. I recommend requesting a room on a high floor (4th or 5th floor) for the balcony and view and be sure to specifiy ocean front w/jaccuzi and if you want a king sized bed. All of our requests were granted. We were in room #426 and it was perfect. Each evening we watched the sun set over the ocean while relaxing in our huge jaccuzi
while sipping on some champagne. We also lucked out because this room
is almost dead center of the resort and right by the elevator too which was extremely convenient. It took no time at all (maybe 2 minutes) to run back and forth between the room and pool/restaurants.

4. Last but not least, my review of the eatery. Our first evening there we spoke with 2 couples on their last evening at the resort. They both said their favorite restaurant was the grill and the Asian was a close 2nd. They were absolutely right!! At the grill they were
throwing on grouper and ribeyes and preparing them however you like. The sides they had were very good also. We loved the grill for lunch and dinner. I had a really good meal at the Italian but my wife didn't care much for hers. We were surprised the Mexican wasn't better. It was just O.K. Although, we're pretty sure there are really good dishes at all of these places. You just have to find them! Overall, the grill is a safe bet! For lunch, we had their chicken sandwich with fries every day and split some nachos. As I said before, their nachos are very good and the guacamole is amazing!! I'd eat it with a spoon!! We did the lunch buffet on the last day and it was pretty good also. Lots of choices. The breakfast buffet was very good too. The chef would prepare pretty much anything
you wanted right in front of you.

Remember, tip your waiters/waitresses! You see the same people at breakfast working at dinner time. They slave away the entire day and if you talk to them, they don't get any meals from the resort either. We talked with other more well-traveled couples and they all said they've never experienced better service than at Coz Palace!! These people work so hard and will do most anything to accomodate and please you.

Feel free to contact me with any questions!

We visited the Cozumel Palace on May 24-31 for our honeymoon. Booked the trip through Cancungogo.com. They are here in Virginia and did a fantastic job working a very good deal.

I have stayed at Adventura and Moon palace previously and enjoyed them both but the service at Cozumel Palace blew them away. Being a smaller resort with fewer people makes it a little more intimate.

The rooms are great, just as promised. The liquor and drinks were always replenished each day and much appreciated.

We ate a ton and drank a ton and definately got our money's worth.

Went deep sea fishing through one of the captains that Chaza works with. Had a great time. Caught two Mahi-Mahi, two barracuda and two black fin tuna. Also caught and lost (twice) a blue marlin much to my husbands dismay.

The chef at the mexican restaurant cooked some of our fish special for us and we were lucky enough to have made friends with two other couples that shared that meal with us.

This trip was better than I had dreamed it could be! We will be back