We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Cozumel Palace and Cozumel?

We'll send you updates with the latest deals, reviews and articles for Cozumel Palace and Cozumel each week.

  • Save Cozumel Palace
  • E-mail this page
BOOK NOW! ABS:HotelCheckRates-d153002?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_BOOKNOW

Cozumel Palace: Traveler Reviews


Av Rafael | (formerly Plaza Las Glorias Cozumel), Cozumel 77600, Mexico
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Find Cheap Flights to Cozumel

Reviews you can trust

93% Recommend
4.5 of 5 stars 481 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (481)
[ Date ] [ Rating ]
What a gem!

Cozumel Palace

Save Review
5 of 5 stars
treynolds37   23 contributions
Houston, Texas
Jul 19, 2009 | Trip type: Solo travel
2/2 found this review helpful

I spent 8 days at CP and loved it. Room was great with a ocean view and top of the line inside. Small bar and well stocked fridge in the room and a big comfortable bed plus a jaccuzi in the living room. What more could you want? The service from the first minute to the last was the best I have ever had in all my travels.

Located on the edge of town and on the main drag was nice. Everything you want is just a short walk away. Supermarket right across the street and Margaritaville two blocks down the street. But you won't need much of anything with the 4 places to eat at CP. The food was great wherever you want to eat. My favorite was when they set up the grill out by the pool and you just pick from steak, chickien and fish with all the sides setup on the tables for you to get what you want. It was like a cruise ship that didn't move!

Nightly shows by the pool were good and don't miss the fire show. It was nice that the staff at the end of the shows would always get the kids involved for some fun.

I did a ton of diving with Aqua Safari based in the resort (leaving at the end of July) bad move by CP on that one but they will still pick you up for dive trips at CP after that. AS is a good dive operator for sure. Shore dives were pretty nice at CP as well. What a great trip!!! The only complaint I have is the noise in the halls early in the morning, familys with loud kids stomping down the halls on flip-flops headed to breakfast.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Age group 50_64
  • Member since March 18, 2007
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d153002?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $375 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Superb service and great accommodations!

Cozumel Palace

Save Review
5 of 5 stars
ShirleeCa   1 contribution
CA
Jul 16, 2009 | Trip type: Couples
1/1 found this review helpful

Our room, the resort lobby and the pool area were top rate. Every employee we encountered provided "world class" service, especially Miguel, Carlos and "Super"
Mario. The food was great, especially the Asian and Mexican restaurants. We also enjoyed dining outdoors. We definitely recommend the Cozumel Palace to anyone interested.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since February 09, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d153002?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $375 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Best Vacation with Family

Cozumel Palace

Save Review
4 of 5 stars
HaverhillMA   2 contributions
Boston, MA
Jul 14, 2009 | Trip type: Family
1/1 found this review helpful

We stayed at the Cozumel Palace from June 28th to July 6th. The food was very good even for our 5 year old and 16 year old. Room Service was awesome, they came daily with the hamburger, french fries & chocolate cake. The service is superior, everyone is friendly and willing to make your vacation the best ever. We walked to town a couple of times, enjoyed the nightly shows, the swim up bar and the view ! We would go back in a heartbeat.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Age group 35_49
  • Member since August 09, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d153002?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $375 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Outstanding 5 star dive resort!

Cozumel Palace

Save Review
5 of 5 stars
AlaDiver   1 contribution
Birmingham, AL
Jul 13, 2009 | Trip type: Couples
2/2 found this review helpful

The ammenities were fantastic, the service exceeded my expectations of an all-inclusive. My wife and I picked this after serveral reviews and location convenience and was not disappointed. Close to town(couple of blocks), outstanding dive shop on location(although we heard Palace Resorts was booting Aqua Safari for 1 company for all their resorts-BIG MISTAKE PALACE). Aqua Safari was top notch and the dive master knowing my wife was new at diving, held my wifes hand through the whole first dive! We hope Palace Resorts keeps them as this is the only dive operator we would use on return! As for the food, outstanding also. I read a few reviews where they commented the food was "average". These must be hard to please people because we found it great. The Mexican and Asian were great as were the buffet by the pool with great variety. Now to the entertainment. The international dance show and the fire show were also entertaining. They even have a few staff that entertains the kids in the pool all day. My wife commented several times how she didnt realize how family oriented the resort was. If an all-inclusive dive resort gets any better than this I would be suprised.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since July 13, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d153002?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $375 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
One Place in Paradise, you will never want to leave

Cozumel Palace

Save Review
5 of 5 stars
gramcracker55   10 contributions
Monterey Bay California
Jul 9, 2009 | Trip type: Friends getaway
2/2 found this review helpful

Cozumel Palace is one of the most beautiful destinations we've visited. It is immaculate, the food is superb in each of the four restaurants. The staff is so incredibley accomodating that you just couldn't want for anything.
This Palace Resort as the rest of them is an all enclusive, which may I say, the ONLY way to go these days.
The grounds are beautiful and well maintained. The pool is gourgeous and you can look right to the ocean while in the pool. There is incredible snorkeling just off the front of the property which is assesible by numerous ladders and off piers that are steps away from the pool area.
Five Star, hands down!! Walking distance from down town, nightly entertainment, top shelf drinks and lots of tours available to choose from snorkeling, scuba diving, swimming with the dolphins, visits to Ancient Mayan Ruins and much much more.
Wheather or not you are a couple or are bringing your family, Cozumel Palace is one resort that has it all and does it right. We have traveled their three times and will return again and again.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Age group 50_64
  • Member since July 09, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d153002?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $375 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Cozumel Palace? Share your experiences!

Write a Review
Add Photos
Add Videos
Travelers Who Viewed This Property Also Viewed
Location: Cozumel, Quintana Roo
$329*
Check Rates ABS:HotelCheckRates-d184998?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Location: Cozumel, Quintana Roo
$72*
Check Rates ABS:HotelCheckRates-d310009?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Location: Cozumel, Quintana Roo
$358*
Check Rates ABS:HotelCheckRates-d259238?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
*Average price

Do You Own Cozumel Palace?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Center
  • Add Photo
  • Add Video

Cozumel Palace Also Known As

  • Palace Hotel Cozumel
  • Plaza Las Glorias Cozumel
  • Palace Cozumel
  • Cozumel Palace Resort
  • Cozumel Palace Hotel
Address: Av Rafael | (formerly Plaza Las Glorias Cozumel), Cozumel 77600, Mexico