We loved the Cozumel Palace and we will go back! We had much confusion leading up to our trip about whether to book at Cozumel Palace or at another all-inclusive and we ended up choosing the CP. We made the RIGHT choice for sure!

We arrived at the hotel around 2 pm-ish and were greeted by very friendly bellmen who took our bags. Then, we walked inside and received cold, lavendar scented towels and a blue drink in champagne glasses...what a relief! We checked in with no problem and had a seat in the comfortable lounge to await further "instructions". We were told all about the resort and then we were free to go to our room. We waited only a few minutes! Even though we booked the room at the last minute before our trip, we still got a 5th floor room right over the pool with a perfect view of the ocean. So incredibly beautiful! It was hard to get us off the balcony!

The bartenders and waiters were great. We only had one negative experience with a waiter. He basically ignored us through our whole meal and in turn, he was the only person we didn't tip all week. Thank goodness it was a buffet and we only needed him to refill drinks. EVERYONE (with the exception of rude-waiter) was so nice, friendly, and helpful.

We kept to ourselves most of the trip and we still had a great time. We spent a lot of time at the pool and a lot of time in our room. We could watch the evening festivities from our balcony but if we got tired or wanted quiet all we had to do was close the doors and the sound was almost completely drowned out. In fact, several time we thought the shows had ended but when we stepped out on the balcony we found they were still in full swing. We snorkeled outside the resort and it was nice but the masks were cheap and they leaked...but hey, they were free so I'm not complaining. We had a couples massage at the spa and it was great. However, I think the "couples" distinction made it more expensive so I would recommend the same massage but SEPERATE. My eyes were closed the whole time and it wasn't like my husband and I were chatting through the massage. Anyway, I think it's cheaper to get the same massage in seperate rooms so suggest that :-) I also had a pedicure at the spa and it was NOT worth the $27.

The food was great! We loved both the Italian and Mexican restaurants but we did not have a chance to try the Oriental. The breakfast buffet was great (I ate my weight in bacon and omlettes). The lunch buffet was good...not great...but good. The poolside grill was the same...just good. We had room service several times and it was fast and the food was good. Especially the chicken broth soup and the smoked salmon appetizer. At the Mexican restaurant I suggest the Lime Soup (EXCELLENT). At the Italian restaurant my husband got a steak that was topped (I think) in a balsamic sauce and it had pecans on the top of it....EXCELLENT MEAL!!!!

The rooms were JUST as they appear in the pictures. Beautiful. The jacuzzi is really nice and seems like a high-end model....it was nicer than I expected it to be. The shampoo, conditioner and lotion they give you are to die for and the shower was so wonderful. All glass with great water pressure and super steamy and hot! Then you would step out into a cool bathroom and it was heaven! The toothbrush, toothpaste and razor were there as promised and when we asked for replacements, they were brought quickly. Our rooms were cleaned in the late morning and then the turndown service would tidy up, make the bed, replace the towles and bathmat. Such a nice touch b/c we took a nap almost everyday and we showered twice a day most days so having a fresh room twice was wonderful!

We only saw, maybe, 5 or 6 young children there and we never felt like the resort was overun with kids. It was a nice mix of people...babies to elderly and we all got along great :-)

I can't say enough great things about this resort. I HIGHLY recommend it!