We stayed at the Cozumel Palace Feb. 23 - March 1, 2008 with 2 of our really good friends. This was our first time staying at a Palace resort. We had to travel from Cancun to Cozumel and took the ferry from Playa del Carmen at 11:00 PM. The water was choppy so the ride was unpleasant. The Cozumel Palace is a small, almost boutique, hotel, sandwiched between other condos/hotels. The rooms, which are quite lovely with a Jacuzzi style tub, overlook the Caribbean with Playa del Carmen in the distance. The service was excellent and friendly. The staff went out of their way to please us. The pool area was beautiful with sufficient shade for those not wishing to get burned. There is no beach area, but there is an area for snorkeling. The food was good and the deserts were outstanding. I was not impressed with the Asian restaurant, but the others were really good. The outside grill was my favorite. However they did allow cigar smoking which was annoying. We were disappointed with the weather as we had several windy days. One day was so windy that hardly a soul left the hotel. Which brings me to my only real complaint. The noise level from the bar area made it difficult to have a conversation in the non-bar lounge. I think they would be well served to install noise deadening walls between the two areas. Overall, a fabulous time and would return.

My boyfriend and I stayed at the Cozumel Palace for the first time--and we loved it! We were welcomed at the airport by Jorge from Elite travels. Once at the hotel--we quickly checked in and went to our room--wow, what a view! I am a very picky eater, but I didn't have any problems while at the palace--they are so accomodating to meet your needs! The gym is really nice and overlooks the water which makes working out nice! The staff is very friendly, anything you need they are quick to get for you! We went to Tulum and Coba and had a great experience because of our tour guide (Jorge)--the trips are long but definately worth it! Definately will return to another Palace Resort!!!

We stayed at the Cozumel Palace April 15-20, 2007 (sorry, I'm a LITTLE late) for our honeymoon. The resort is small and intimate, perfect for a honeymoon or couples' getaway. Service was great, food was good, rooms were absolutely beautiful and looked exactly like the pictures on the Palace website. We did get a little noise because our room was right next to the elevator, but not too bad. The bathroom was huge and stocked with full-size Biosilk products (I'm still using mine almost a year later). The water is amazing, so clear and beautiful. We took the ferry over to Playa del Carmen one day and hung out at the Playacar Palace, if you are missing sand, I definitely recommend it. I liked that there wasn't sand because it made the water very clear and non-murky. As far as the reviewer complaining about the hotel being non-child-friendly - did the Jacuzzis for 2 in the rooms not tip you off that this is a couple-focused resort?

We can't say enough about this resort. We've traveled extensively throughout the Carribean and this resort tops them all. The food is amazing, the service fantastic, and the property is well maintained. To top it off it is in a great location in Cozumel, close to town and shopping. The only negative aspect of this resort is that it is not the most child friendly. The Kid's Club appeared to be closed most of the time and some children visiting at the resort were given "looks" from many guests. For vacationing adults this resort is top notch and should probably be listed as adults only.