We stayed at the Presidente from the 17-24th of June in Rm 5210—must have overlapped with the folks from NC (see “Restful Retreat” review).
In general, I would 100% agree with their review. Overall, the hotel is nice, well maintained and has a great location—close to town, but far enough away to avoid any feelings of being crowded. In fact, this is one reason we love Cozumel. Unlike Cancun, you can look down the beach and not see 10 hotels in either direction.
Presidente Pros:
The hotel is located on a nice property that is well maintained and gated. It has a nice beach area (unlike some other hotels) that offers nice snorkeling right off the beach. The on-site dive operator, Scuba Du, does a good job and will offer you a discount for using cash. We did several dives with them, and they were all very good. Surprisingly, the dive on the “Coast” was on of the better ones, we saw multiple turtles and ran into a large school of Tarpon near the end of the dive.
Additionally, all of the restaurants were good. If you eat lunch there, I’d recommend the Mahi Mahi ($14), which is served with fresh veggies, or if you want to go a bit cheaper, the Club Sandwich is good for the money. Moreover, the “formal” restaurant, Alfredo’s, was surprisingly good. The pasta was fresh, and prices, with the exception of the absurd mark up on wine, were very good (most of the pastas were in the $9-$14 range). Most folks dressed well (slacks, dresses), but they are liberal with the dress code and shorts and tennis shoes were allowed.
Something I have not seen mentioned here much was the Spa. My wife and I had a couples massage and it was pretty good. Surprisingly, Lupita, who is rather small in stature, can get in deep and really get those knots to loosen up. We’d both recommend a day there.
And last, I would certainly recommend, for those so inclined, to congregate during happy hour (5-7). We meet several couples and had dinner & drinks in town with a group of them (cheers to our friends from Austin, Jersey and Philly—what a mix!).
Presidente Cons:
Yes, one of the first things that occurs on check-in is the time-share pitch. The folks that greet you with Champagne or water are with the “Presidente Club”. Word of advice: if you are not interested, sit down with them and tell them no. If you are: set up your time, haggle on price, and be prepared to spend more than the promised “one hour”.
Noise: I’m surprised no-one else has commented on this, but noise on the south wing is an issue. The otherwise beautiful solid wood doors make a hell of a boom when carelessly slammed or caught by the draft. In addition, room service can be heard clattering down the walkways as the service bike/cart clatters over the rough surface of the walkway. For some odd reason, the architects designed a covering that is slopped at ~60 degrees and goes down to the first floor. It serves as a very effective conduit for sound.
Things to note:
Some of the earlier reviews I’ve read are clearly from folks who don’t understand the Mexican culture (e.g., “manana”). They take things more slowly, and thus, you should enjoy and embrace that. If you expect true 5 star services, say similar to the Ritz, you’re just not going to get it. And frankly, that’s one of the appealing things about Cozumel. Take it easy. If you want over-the-top service, you are in the wrong place, and in fairness, you are also not paying for it either.
Go into town. Explore the town square, but if you see a lot of cruise ships sitting in the harbor, go another day. The town offers some good food, and if you get off the beaten path there are great places that are cheap. There are also good places that are touristy but good. La Choza is good for lunch, La Veranda is good for dinner, and El Foco has some great tacos. I’d highly recommend the marinated pork tacos, and the green sauce is fantastic….if you like your salsa with a kick.
Also, if you have time, I’d highly recommend either renting a car or taking a jeep tour on the windward (east) side of the island. It is very pretty on that side of the island, and there are much fewer people who venture that way. Try the Rasta Bar at the first stop and/or Coconuts. Both offer nice views and drinks at fair prices. In addition, if you take a Jeep tour, you may want to consider one of the smaller tour companies. We did a great tour with Amazing Tours. The jeeps range from crappy to nice, but our guide was great and allowed us to customize our tour as opposed to moving us along with a horde of other folks. Moreover, he cooked us one of the best meals, maybe the best, we had the entire time on the island for lunch.
Also, try to speak at least a little bit of the language. I think the locals appreciate it, and if not, they at least think it’s entertaining. Trust me, a simple “cuanto” will get you a discount in most cases, but also keep in mind they are not going to give you things for free. Taxis from the hotel to the town square should not cost more than $5. Also, keep both forms of currency. In some cases, you get more with pesos, in others, dollars.
Well, that’s it. If you enjoy the water, like to snorkel or SCUBA, and like a slower pace, I’d highly recommend Cozumel. Just to calibrate, we’ve been to Cancun, Cabo, Isla De Mujeres, Kauai, St. Martin, Saba, and Singapore. For the money, Cozumel cannot be beat, and the Presidente is a great place to stay. On a relative scale to Cozumel, The Presidente is a 5 star, but in truth, it’s not really a 5 star in the true sense of those ratings.
And remember, vacation is about relaxing….let the little things go……..