We spent six nights at the Presidente InterContinental Resort and Spa from July 5-July 11 and the resort and service are simply outstanding! We were greeted at the airport by Leonardo who was so courteous and knowledgeable about the island and were provided cool towels and bottled water. The airport is a little intimidating with all of the people selling timeshares or offering taxi rides, but I felt at ease knowing we had arranged transportation from the airport. You enter the resort through a tree-lined drive that is so beautiful. It looks so pretty lit up at night too. Check in was really quick and simple and we quickly went to our room. We stayed in 1514 a Beachfront Superior room with the outdoor shower. I was very happy with the location of our room and the proximity to the beach. The room was gorgeous as was the view from our wall of windows that looked out onto the beach. The outdoor shower is amazing! I really enjoyed the large bottle of water in our room daily. I would have preferred toiletries that smelled more tropical (coconut, mango, etc), but they were nice nonetheless. I have a small obsession with hotel toiletries… ;-) The boxed kit with a sewing kit, toothbrush, toothpaste, Q tips, shave cream and razor was a nice touch! In addition to the outdoor shower area, there is an indoor shower and garden tub, as well as double sinks. Loved the large make up mirror too! We each had a pair of slippers and robe. The air-conditioning in our hotel room worked great. The wireless Internet is a plus, although we didn’t use it much. We loved the full size hammock on our porch too.
Food at the restaurants was good. The service was a little slow, which took some getting used too when you are used to fast food. But, it gave us extra time to talk with friends while we waited and curbed my appetite so I didn’t overeat. The stuffed shrimp avocado at Caribeño is fabulous! I had the Caribeño pancakes three times and they are just heavenly!! I also had the Mandara Spa breakfast and that was really tasty. The Angus steak fajitas and chicken fajitas and burgers were also great. I didn’t care for the pizza…the crust didn’t taste homemade. We dined at Alredo one evening and I enjoyed it…a very nice atmosphere.
The hotel staff and service were extraordinary and so hospitable. Everyone was so polite and helpful. This is what really separates the Presidente from other resorts. The management is top notch. I communicated with the executive assistant manager about 3 months before our stay and he always took the time to answer my questions via e-mail and provide the information I needed. He made my husband and I feel like valued customers!
The beach is nice as well. The snorkeling right off of the resort is amazing. We saw more fish there than on our snorkeling trip. There are an ample number of palapas and beach chairs on the beach, as well as a few hammocks. Most times, there weren’t but 10 other people on the beach with us. I saw two beaches, but apparently there are three! The beach outside our room was so nice, we hardly explored the rest of the property. Sunsets are amazing! I did have a problem with the sand fleas on the beach and mosquitoes, but that’s to be expected on a tropical island. Bug spray seemed to keep them away fine.
We can't wait to go back. It is a great value considering it is one of the Leading Hotels of the World.
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