We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Presidente InterContinental Cozumel Resort & Spa and Cozumel?

We'll send you updates with the latest deals, reviews and articles for Presidente InterContinental Cozumel Resort & Spa and Cozumel each week.

  • Save Presidente InterContinental Cozumel Resort & Spa
  • E-mail this page
BOOK NOW! ABS:HotelCheckRates-d153001?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_BOOKNOW

Presidente InterContinental Cozumel Resort & Spa: Traveler Reviews


Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Find Cheap Flights to Cozumel

Traveler Reviews

93% Recommend
4.5 of 5 stars 329 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (329)
[ Date ] [ Rating ]
Awesome Hotel!!!

Presidente InterContinental Cozumel Resort & Spa

Save Review
5 of 5 stars
A TripAdvisor Member
Ramsey (Twin Cities Suburb), Minnesota
Mar 7, 2005
13/14 found this review helpful

My husband and I just got back from a week at the Presidente. What an awesome experience!!! The staff made me feel welcome, safe, well taken care of, and they were very friendly and helpful. There was ton's of staff working to keep the hotel clean and neat. They were sweeping, washing the chairs, smoothing the perfect white sand beach, lighting candles at night. The food at both restuarants was AWESOME!!! The service was amazing... never waited for a drink or food. I can't say enough good about the Hotel. If you want to go to Cozumel and can afford to stay at the nicest place there - the Presidente is it!!!! My only complaint was the Scuba Du shop was outrageously priced!!!! Bring your own snorkel gear and have fun!!

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2005
  • Member since July 07, 2005
  • I recommend this hotel for Older travelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d153001?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $413 (year-round)
Call now to book: 800-980-6424 from InterContinental.com
Can't Wait to go back!

Presidente InterContinental Cozumel Resort & Spa

Save Review
5 of 5 stars
chrisnrobinsmith 4 contributions
Herndon, VA
Mar 6, 2005
10/14 found this review helpful

We stayed at the El Presidente the week of Feb 20th, and loved every minute. The service is excellent and the entire staff is wonderfully polite and gracious. We loved the beachfront room for it's beautiful sunsets and easy access to the beach. Where else can you have a romantic dinner for two served under the stars on the beach? The hotel beach is one of the best on the island, with world-class snorkeling. The location is excellent; less than 2 KM south of town, which is enough for some seclusion, and still only a 5-min,$5 cab ride to great local restaurants, night clubs, and shopping. The dive shop at El Presidente, Scuba Du, is great and divers come from other resorts to dive with them.

PS - We turned the air conditioner off most days to enjoy the steady breeze, and found it got positively cold when the maid turned it way up while she worked.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay February 2005
  • Member since January 16, 2005
  • I recommend this hotel for An amazing honeymoon, Families with young children, Families with teenagers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d153001?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $413 (year-round)
Call now to book: 800-980-6424 from InterContinental.com
Lovely prison with mosquito and sandfly

Presidente InterContinental Cozumel Resort & Spa

Save Review
1 of 5 stars
A TripAdvisor Member
SPAIN MADRID
Mar 4, 2005
5/34 found this review helpful

I have been in this hotel but the room are so humid and dreary.
So is a perfect pleace to stay if you like a prison like guantanamo style.
About food if you take care at your healt change place.
At the end MOSQUITO, MOSQUITO, SANDFLY,SANDFLY

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay December 2004
  • Member since March 08, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d153001?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $413 (year-round)
Call now to book: 800-980-6424 from InterContinental.com
Don't Miss It

Presidente InterContinental Cozumel Resort & Spa

Save Review
1 of 5 stars
A TripAdvisor Member
texas,usa
Mar 3, 2005
6/26 found this review helpful

If you like to have a room with very poor airconditoning system,in the evening walking to the in house restaurant and receive a mac donald style food at a 5 star price ,if you like to be treated very rude by your mexican waiter ,if you like a litlte swimming pool ,jacuzzi style ,if you like a very small and very crowded beach that's your place don t miss it. book it!

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay January 2005
  • Member since March 08, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d153001?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $413 (year-round)
Call now to book: 800-980-6424 from InterContinental.com
Terrible

Presidente InterContinental Cozumel Resort & Spa

Save Review
1 of 5 stars
A TripAdvisor Member
toronto canada
Mar 2, 2005
8/24 found this review helpful

I was at the resort last week and was very disappointed with the service. We repeatedly had to call for clean towels and beverages for our in-room refrigerator. The method to book the non-buffet retaurants was an inconvenience, you had to go wait hours every morning to be reserved and. the food selection was disgusting.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d153001?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $413 (year-round)
Call now to book: 800-980-6424 from InterContinental.com
Travelers Who Viewed This Property Also Viewed
Location: Cozumel, Yucatan Peninsula
$348*
Check Rates ABS:HotelCheckRates-d153002?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Location: Cozumel, Yucatan Peninsula
$304*
Check Rates ABS:HotelCheckRates-d259238?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Location: Cozumel, Yucatan Peninsula
Price not available
Check Rates ABS:HotelCheckRates-d610900?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
*Average price
Write Your Own Hotel Review
Been to Presidente InterContinental Cozumel Resort & Spa? Share your experiences!
Write a Review
Add Photos
Add Videos

Do You Own Presidente InterContinental Cozumel Resort & Spa?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owner's Page
  • Add Photo
  • Add Video

Presidente InterContinental Cozumel Resort & Spa Also Known As