My wife and I decided to try out Cozumel in April because we were told that the drift diving was excellent, the water clear, and the atmosphere relaxing. We arrived at the Presidente direct from the airport prior to noon April 17th, 2003, the service to the hotel was quick and efficient, and upon arrival at the hotel we were greeted and escorted to the front desk where they were preparing the necessary paperwork to get us into our room.The rooms were spacious for us; they were clean and very comfortable, we had air conditioning and plenty of storage, even for us which carry more gear for diving than clothes. The restaurants on the property had very good meals, but as in any good resort, dont count on fast service, and quit frankly, I kind of like it that way.The diving was excellent, Scuba Du in on site at the property, they will take your gear (we had them take our wet suites and BCs) after the first dive and have it thoroughly rinsed and hung to dry, then store it for the evening, in the morning it will be at the boat dock awaiting your next dive trip, this was the best for us, we have always cleaned our gear after a days dive, but this expedites your ability to get to happy hour, go into town, or go to an early dinner and enjoy it.The service was great, the staff made you feel welcomed, the people you met were friendly, all in all, very relaxing, thats why we are going back in November this year.

Stayed at Presidente July 15-22d... Yes, it is a bit pricey but we fully agreed it is worth it.. Only two minor gripes (see later), but the beach, snorkeling, diving, staff, food, service and location are second to none. Food was good, but definitely worth the short taxi ride to town, it saves a few bucks and it adds to the experience to try the restaurants in town. We ate at Casa Mission, Prima, and French Quarter in San Miguel, and were not disappointed with any of them. No problems with food/water anywhere. Dived with on-site operator (Scuba Du). Boats were clean, uncrowded, well-staffed and divemasters were great. Highly recommend the night dive. It's a unique and thrilling experience.
Gripes: Beware of the "upgrade" level of your room. When we arrived we thought we had an "upgraded" room but it looked like the "concrete box" a previous reviewer wrote about. He was absolutely right. Staff explained there are six different room grades, first two are nothing to rave about. Start with a deluxe ocean-view, beach-front or reef suite (upgrade levels 3-5) and you won't be sorry. Avoid the standard or superior rooms unless you are on a budget. They are very ordinary.
Secondly, if you have any kind of meal deal such as kids eat free, be sure to explain it to the wait staff when you order. In our case the staff was very confused over the meal deal we got with our package, leading to some extra work to get the billing right. Don't let these minor things deter you-- we loved the Presidente and highly recommend it. We have stayed in other places in Cozumel and Riviera Maya, and agree that it doesn't get any better than the Presidente. Enjoy !!

We travel often to the islands and Mexico and my wife and I think The Presidente is just about as good as it gets . The beach is wonderfull with very calm water and the service is the best . You will be very satisfied if you stay here. We wanted to visit the Presidente again for a few years now and it met or high expectations again. You can snorkle right of the beach so no need for extra trips

The Presidente Inter-Continental in Cozumel was worth every extra penny we paid!

What it has: Long, beautiful, groomed white sand beaches, easy and lush snorkeling and beach diving literally footsteps from the beach, impecable service, large rooms, and delicious foods.

What it doesn't have: Time-share and tour sales reps. driving you crazy, amateurish evening entertainment, and all-inclusive food buffets that make me sick.

The Presidente Inter-Continental was so good, it restored my faith in traveling to Mexico! My family and I have traveled to Playa, Cancun, and Cozumel many times over the years, and each time I've become violently ill. It got to the point where I would agree to go anywhere but there. A great offer from Funjet and some convincing from my travel agent is what it took to try the Presidente. The food was as incredible as everything else about this hotel. Believe me. It was worth paying a little more to actually be able to enjoy my vacation!