We had a group of 9 people and 4 confirmed room reservations at the Allegro Resort Cozumel from 2/14/04 through 2/21/04. When we arrived from the airport at 12:30 am 2/15/04 we were informed that they had no room for us there, so they had transferred us to 2 (inferrior) hotels, the first for 5 nights and the second for one night. We didn't get any compensation for their mistake, only an "I am sorry" and a free taxi ride. Where I am from this not a good way to treat paying customers! If you have reservations there, beware!
- Official Description (provided by the hotel):
- In Mexico’s Caribbean there is a tiny island just bursting with life – it is Cozumel and the Allegro Cozumel resort. Right on the famous Sand Francisco Beach, two worlds of adventure co-exist: The Fun-in-the-sun beach and the amazing undersea Palancar Reef. Whatever you choose to pursue, Allegro Cozumel places it right at your fingertips. Beach Volleyball, tropical bars, restaurants, and nightclubs keep life on land exciting, while the on-site dive shop and big-game sport-fishing charters offer a gateway into the dazzling marine sanctuary of Cozumel’s waters. And when you awake the next morning, after a relaxing night’s sleep in your comfortable guest room, you’ll find there’s even more to explore, because the adventure never stops at Allegro. For the young ones, there is plenty to do from building sand castles alongside the beautiful powdery white sand beach, get physical at the amazing kid’s multiplay covered playground, catch some giggles at the water park, or take advantage of the many activities offered by the Kids clubs. ... more less
- Reservation Options:
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- Also Known As:
- Occidental Allegro Cozumel Hotel Cozumel
- Occidental Allegro Hotel
- Occidental Allegro Resort All Inclusive