After reading all these reviews my wife and I had mixed feelings. After just returning from there I know first hand that this is a wondeful Resort. We were always treated professionally and politely. Everyone was helpful and smiling. Staff and management went out of their way to help every one in our large group of travellers. I was happy to see a small number of "spring breakers" there and that kept the rowdiness to a minimum. Lots of beautiful people to watch daily and the food was better than I expected ( I am a chef). With all the food and drink you care to indulge in..... this is a great spot. Located right on the reef and what fabulas sunsets!I have only 2 notations on the negitive side. 1.) avoid the rental car company in the lobby....he is a crook and in no way affiliated with the hotel. National rental car is located across the street and they were accomodating and nice. 2.) We had nesting birds in our tiki roof who awoke us each morning in their mating "screech" was annoying at first but ended up being rather tropical and romantic....says the wife. No leaky rooms (rained breifly for 2 hours on 2 accations) during nap time. Rooms were spotless but a little humidity on the floors in the am hours. Never saw a ant let alone a mesquito. Lots of local eguanas and birds grounds were un-matched in their up keep and beauty. Beaches were the best I have ever seen as was the snorkeling (world traveller here). Entertainment was ok but we sun dried ourself out during the day and enjoyed our hammocks in the evening hours and played the guitar with our new found friends.I have to say I will return and keep this place in my mind until next year. on a scale of 1-10 we would rate it a 9.5 and cannot say enough about it. Another note: Our traveling companions were sent next door to the Occedental Grand and they said it was even better (new) and very soficticated. (they are very fussy folks). Would like to try that next year.....but we will return!!!!! Adios!

Hola!We, my wife, myself and my 8 year old daughter, just returned from a 7 night stay at the Allegro. We had an extremely wonderful time and sitting here in the grey, rain soaked city of Portland, OR, we can't wait to go back. We will have no hesitations about staying at the Allegro when we finally set our mask, fins and snorkels into the crystal clear, bluegreen waters of Cozumel again.Certainly, if one is looking to have a horrible time in paradise you can find that experience at the Allegro. Yes the food can be a bit monotonous after a week, yes there can be a wafting smell of hydrogen sulfide in certain locations and at certain times, yes the rooms are a bit cozy, yes there are mosquitos and ants and iguanas on the property, yes you can find criticism with the entertainment provided and yes, I suppose there will always be those in heaven who find scuff marks in the gold paved streets and believe they are in hell. I must confess that I am a lucky man because my family went to have a great time and that is the experience that we came away with.The grounds of the Allegro are very well maintained. The staff is very friendly, helpful and accomodating. The maid service was prompt, attentive, unobtrusive and efficient. The activities provided were plentiful; organized games, water sports equipment and the "mini-disco" mixer for the children every evening on the main stage. (As a side note, the entertainment was average from my perspective but my daughter found it absolutely compelling, comedic, dramatic and engaging.)The buffet breakfast and dinners were always good, what they lacked in creativity was made up for in quantity and availablity. The quality was good and it looked to me that there was a choice there for everyone, from vegan to carnivore and if you went hungry or turned up your nose at the offerings, it was because that was your choice too.The "speciality" restuarants were very good. The reservation process, though a bit awkward, was easy to navigate and my advice is to decide what nights you want to treat yourselves to them and then go in and make all of your reservations at one time. Seriously consider the Moonlight Dinner, yes they charge extra but the lobster was superb and the service was wonderful. Caruso's, the Italian restuarant was excellent, plenty of choices and very good quality food and service. La Troje, the Mexican restuarant, was also very good, if you want top self expensive tequila shots or flaming specialty coffees this is the place at the Allegro for such offerings.The Beach...oh the Beach...Playa San Francisco is by far the best beach on the west side of the island. It's the widest and deepest expanse of coral sand beach on the island and if nothing else the Allegro has the best share of it. The snorkeling from the beach is sub par if you only snorkel 100 feet from shore but if you're willing to swim out to the bouys you will see ample sea life in the crystal clear waters. If you're not confident in your swimming go get a life jacket from the Dive Palancar folk (no charge) and swim out there. There were hundreds, if not thousands, of fish living out there and if you get "lucky" you might have a barracuda swim up to you and say hello. Now if you don't want to make the swim but want to see some fish up close and very personal, grab a box of cornflakes at the breakfast buffet and wade out up to your knees and start tossing a few flakes into the water. Be prepared for a close encounter of the silvery kind.If you are planning to do any driving around the island or going into San Miguel or checking out other beach clubs on the island, I recommend renting a car for your entire stay. I wouldn't rent a car from the service provided at the Allegro again...the "gentleman" who runs the service (not an Allegro employee) was less than honest and the quality of the vehicle was less than good. Taxi's are plentiful but they get to be expensive if you want to do any looking around. But you really should get around to the east side of the island, the beaches are beautiful and if you want solitude in paradise that's the place to find it. If you want a great snack on your trip, stop at the Naked Iguana bar at Punta Morena and if you want fantastic seafood have the mixed ceviche.Okay, I'll wrap it up. Yes, you can find fault with the Allegro but as we wandered around the island I found travellers who found fault with every place they were staying. I heard negatives about many places including the Presidente Continental. Like I tell my daughter, the keys to a great vacation are flexibility, patience and the willingness to make lemonade when you get handed lemons. If you go looking to find fault, you will find it but if you go looking to have a great time, a fantastic adventure and fun in the carribean sun, trust me that is just as easy and a lot more rewarding to discover.

We spent a week at the Allegro (Feb 15-22,2003). This was our fourth trip to Cancun/Cozumel area, staying at 4 star all-inclusives each time. Allegro is rated 4 star, but we think it should be a 3 star. The 4 star rating enables them to keep the price up, but the resort should be cheaper due to the limited selection of food, drinks and only average entertainment. The buffet food selection was limited, and the pork and beef was tough, so we stuck with fish and pasta. The only "imported" drinks were Jim Beam and Johnny Walker. No name brand vodka or gin. No problems with bugs and the grounds were very well kept, and the pools kept clean. One advantage this resort has over others in the nearby area is the proximinity of the rooms to the beach. If you can, get a room in building 47, 48, 57 or 58. We had room 5804 and were only a few steps from the beach, pool, and bar. The nightly entertainment was average. We noticed the only difference between the Mexican show and the Carribien show was basically the costumes. Bottled water refills are available at the bars. Do drink bottled water only. The weather was cloudy but we still needed SPF 45 for the first couple of days to avoid sunburn. You may want to bring your own washcloths as they were hard to get from housekeeping. All in all, the resort wasn't bad, but we would only go back again if it was priced as a three star resort.

I just returned from the Allegro Resort and I already miss it! The resort was beutiful- Everything was clean and the staff was more than helpful! The food was great for an all inclusive, and I was actually surprised overall at the entire place in general. After reading some of the reviews I got a little nervous, but I didn't need to! This place was great. No leaky roofs- the sewer smell people were complaining about- That is just the smell of low tide!! If you have never lived or spent a lot of time near the water you would not know this, and it really was not that bad! People, Look at where you are! The island itself is beutiful and the resort exceeded my expectations! There is more than enough to do for everyone at the resort and you can even plan day trips right through the hotel(at an extra charge of course). Getting into town by Taxi was a little expensive ($17 dollars 1 way), but not much more thatn taking an NYC cab. If you go definitly rent a car and explore the island- The eastern side has many beutiful beaches and quaint little beach bars and some little stores to stop at- Also go see the Mayan Ruins at San Gervasio- It only cost $2 to see and well worth it. The Resort had a few rental cars they were priced from $65-$75 a day. If you plan on renting a car for more than 1 day it is cheaper in town, but if you only want one for a day it works out to be about the same figuring in the cost to and from town. The Glass Bottom Boat and snorkel tour which you can set up right through the hotel was well worth $40 and included alcohol on the boat. There was plenty to do at the resort that is included in your stay if you do not have the extra cash to spend too! They had Snorkel lessons, Scuba Lessons, Spanish lessons... and lots of other activities. The Pools were nice, but the beach was incredible. Soft white sand and the clearest water I have ever seen! Overall I loved the island and the resort. I would definitly reccomend going there and I am even thinking of goi