Ive just returned from a two week stay at the allegro with my boyfriend after flying out on 6th of September from Manchester, UK. Before writing this review I had a quick look at what other people had said recently and the only thing I can think is they got the resort mixed up with another one!!! This place and the people who work there are incredible. You will be blown away by the lengths that the staff go to to impress their guests and they certainly impressed all the people I knew on my holiday!!
When we arrived at the hotel we were instantly blown away by its beauty. The grounds are kept in immaculate condition by mainds and groundsmen who work around the clock in unbearable to work in heat to impress their guests. Our room was stunning, decorated in bright colours, and definately large enough to live in comfortably for our stay. The maid brought in fresh water every day and cleaned around even cleaning up my things (as I am quite messy!!!) She also made adorable animals out of towels and decorated them with hand picked flowers! (see the effort that these people go to already!!!)
As for the food...it was amazing. They provided an excellent choice of food, both hot and cold at all times of the day. We ate in the buffet in the evening three times during our stay and thought the food was excellent. The rest of the holiday we ate in the a la carte restaurants (the mexican and the italian). The standard of these restaurants is extremely high. The waiters (especially santos, osman, felix and jorge(the manager)) go to extreme lengths to ensure that their guests are happy, and make the effort to talk to them and get to know them. These people made a huge impression on us and we were extremely sad to leave them. The quality of food again is way above the standard that you would expect even from an a la carte restaurant in the UK.
Every evening the entertainment staff put on a show and played games with their guests. The shows were superb, the staff are extremely good actors / dancers, and make their performances no matter how many people attend them!! (If you do visit the hotel make sure you go to them, they put in so much effort, you really dont want to miss them!!!) They also provide entertainment throughout the day with games in the pool and even bingo at the poolside! With the time of year that we went it was fairly quiet at the resort which made it especially good as we got to know the staff and have to say they are the friendliest people I have ever met (my personal favourites being carlos and rene), when we left they came to say goodbye and we were all nearly in tears including them!!!!!!!!!!!!!!
Well without turning this into an essay I'd just like to say the people who have written poor reviews about this resort either got it mixed up with another one or stayed in their room the whole time, didnt speak to anyone and ate the iguanas fresh outside their room as they certainly didnt eat out!!! If you are thinking of booking this resort then I wouldnt hesitate at all! We are already looking at visiting again next year!!!!!!!!