i have just resturned from my stay at the hotel village white sands. this was a very nice hotal very clean. 3 very nice pools, the splash pool was fun for kids and adults i had fun splashing the entertains as they walked past but they always found it funny.

the food was lovely lots of chioce and even if you didn't like traditnal mexican food then there was the snack bar which was nice.

there was a wide range of cocktails availble if you could name it they could make it, we reccomend the sea horse and the crazy donkey.

the in2action team very fantastic they provided activitys for everyone. i enjoyed the family beech olympics and they were always a laugh, the everning etertainment was mainly for the kids but if you could just let go and enjoy it, it was fun doing all the party dances especially CHOCALATAY. had that tune inmy head all holiday.

the only bad thing was that we was on the unper floor and the roof did leak a little when we were leaving they did have some people in to look at it to fix it,

i would reccoment takeing bug repalent as our legs, feet and arms are like pin coustion with all the bites these seem to happen and night time mainly.

i did have a pair of white shorts that did turn yellow but never mind still good.

we don't understand how anyone can hate it.

Just got back from staying 4 days/3 nights at the Allegro/Holiday Village. This was our first all inclusive resort stay so we didn't really know what to expect. While our stay was brief, it was definitely long enough at this facility. We were just a couple trying to get a little rest and relaxation with no responsibilities other than the walk to the beach. Ended up feeling a bit overwhelmed by the British charters and contracted entertainment programs. They would blare the song Chocolate (Choco Choco) too many times a day for our taste and the nightly entertainment was so loud there was no escape from it.

We booked the "Allegro" online through American Express Travel only to find out the resort is really named Holiday Village White Sands and that it was a repackaged Travelocity bundle. Started out feeling like a little bit of bait and switch.

We also elected to use Olympus Tours to coordinate our ground transportation from the airport to the resort. All they do is pay a taxi to take you back and forth. At $37 USD/person round trip, this may have been a bit higher than just grabbing a taxi yourself and paying the driver directly - we have no firsthand comparison but heard taxi to town was $12-14.

Pros: Great sandy beach and area to snorkel; nice spots to scuba dive are only a short boat ride away (2-15 minutes); great for large groups and families; decent value - lower costs of this resort can allow for renting a jeep to tour the other parts of the island and multiple diving trips. [Rent from Executive across the street. They quote you a price $55/day, we got it for $50/day, tax and insurance is extra.]

Cons: No integration of regional architecture/lack of authenticity at the resort - could be anywhere; Many of the clean plates still had food residue on them; Drinks are mostly rum based and weak; Corona is the only beer served; beds are very firm to hard; walls are thin; British entertainment/vacation club is a little overwhelming for an unassociated traveler when British holiday is at prime; required to wear a unremovable wristband; grounds and landscaping are straightforward and unimaginative; geared heavily toward families from UK; walking is not an option for doing things outside the resort - taxi or rented car only way to cover distance from town.

Stay if you are budget minded, are traveling with a group/family, or just want little to no responsibilities for a couple of days.

Don't stay if you want regional authenticity or a quiet romantic getaway.

This was our fourth trip to Cozumel and the second time staying at the Allegro. They have made may improvement since are last trip. Thank you to the managment a staff
( Gabriel, Armondo, Angel and Crystal) who made our vacation even more pleasant.
The room was average (hard beds) but kept very clean and our housekeeper left cute little towel animals on our bed every day
The Food was also average ( bland ). some days better than other. (please remember that they have to feed so many different tastes.)
The beach was awesome! snorkeling, sailing beautiful sand and not rocky walking out to the water.
The diving with Dive Palancar was also great! If you have never been diving before, take the resort course and try it!
I would like it if they would provide a few more planned activities for adults and teens they had alot going on for 10 and under.
Make sure that you rent a jeep for one day and go to the other side of the island. (take cash because the don't take credit cards, no phone lines.
We meet a lot of really nice people from all over. Scotland, Maryland, San Antonio, Tennesse and England Very friendly people.
Hope they had a great time too!!!! ---- we'll be back

My daughter and I spent 2 weeks at the Holiday Village from 20 June. Loved the hotel, clean and very well kept. The rooms were cleaned daily and the towel arrangements always provided a laugh. When it rained (and believe me it did) we had to position a bucket under the thatched roof or risk slipping on the water. We coped with the rain, it is after all a tropical climate and so to be expected.
Food was excellent. always plenty to choose from and never once had a bad meal. The air conditioned section of the buffet restaurant is the best place to eat.
Facilities were good. Three good sized pools that were kept clean and tidy. Nothing of ours turned a funny colour but the bleached blondes did turn a shade of green. The beach was amazing, loads of sunbeds and water sports always available. Yet again the stupidity of hogging sun beds by the pool was in evidence. Towels literally left for hours on unoccupied sun beds or worse sunbeds for toddlers. Why I ask myself is that necessary?
Simon and Chantelle were most approachable and helped us with any queries. The kids entertainment seemed well received. My daughter is 19 so I can only comment on what appeared to be loads of activity going on and not first hand . The hotel staff were fantastic, nothing too much trouble.

But there are negatives to thius place and the worse thing was the evening entertainment. Frankly at times it was worse than amateur. Thankfully we made some good friends and enjoyed each others company. Swimming fully clothed in the pool on our penultimate night was a wonderful experience.
Mosquito's - ok we were warned but my god how many were there.
Isolation - nothing outside the hotel grounds but jungle.
Humidity - at times it got too much.

On the whole a good holiday and for kids I would say it was purpose built. Becki made friends with the reps so that helped her rather than being stuck wit her mum all the time.