I stayed at the ALLEGRO and loved it! I am a diver and got certified there. I liked the resort overall, the rooms,grounds and staff!!!! i can't believe how these people can give the ALLEGRO such a bum wrap i think it is unfair. This is my expierence!! 1-beds are always an issue no matter where you go, i personally can't sleep on soft beds full of pillows like the high end properties, but i just request that the maid leaves less pillows and remove the featherbeds, down comforters etc. easy if beds are an issue ask before making reservations

2-Bugs, there are bees and flys around the buffets since the restaurants are open air, but you are in a tropical enviornment........so there will be bugs, that should not even be an issue the resort can't eliminate bugs from the earth, it ain't gonna happen

If you are looking for a great Moderate property with nice clean grounds and rooms and all the basics stay here great place for families and singles.

Lastly, this is your vacation have fun. dont expect to pay for a moderte property and get rooms, ambiance, amenities and a staff who calls you by your last name as soon as you check in and attend to your every wishes, if that's what you want stay at Four Seasons or Ritz Carlton.

The time of year you visit Mexico is crucial. Going in the summer months, of course you'll have mosquitos. We went during Mardi Gras in Feb. of 2001 and stayed at the Allegro. The weather was perfect! High's in the 80's lows in the upper 60's to 70's. In fact we're going back in 2005.
Treating the staff with respect goes a long way! Tipping helps tremendously too.
We found the food to be good, the staff attentive and friendly. We really enjoyed the snorkeling cruise and the Mardi Gras parade in downtown San Miguel!! The people were so friendly, the children well mannered and BEAUTIFUL. I have great memories of my visit to Cozumel and the Allegro.

My advice to anyone going, keep an open mind. Remember that you are in a different country. YOU are the visitor. Be courteous, generous and friendly and you'll for sure have a great time! We did and are looking foward to another visit.

we booked our trip and then read the reviews.
Although we do relize that different people have different taste and needs I read the reviews with dread and thought we'd make the best of it....I wish I would have stayed at another Hotel. We have gone to the Island for six years (2 to 4 times a year) stayed in many Hotels and this one is on our short list of "we won't be going back there!"
The property was beautiful, absolutely gorgeous. the rooms were something else. the mildew on the walls, the smell in the room, the condition of the bottom of the tub, and the ants in our luggage and in/on the beds, oh yeah the BAT hanging from the ceiling had to be the worst. talk about a sleepless night.
that's all folks

My husband and I stayed at the Allegro in June 2004 and had a wonderful time. We did have one of the older rooms and I will admit I was a little dissapointed in it, however we both agreed that the rest of the resort more than made up for it. Don't get me wrong...the room was kept EXTREMELY clean and our maid left us a beautiful fresh flower on our bed each time she was there. It was just older (loose faucets etc...) and pretty small. But the main reason we were there wasn't for a great hotel room it was for a great beach to relax at. And we got that!! We were very impressed with the beach itself, it was very pretty and very clean. In fact we too got suckered into visiting their sister resort next door which was very fancy (compared to the room we were in) but actually liked our beach a lot better than the beach at the Grand.
We were also impressed with the pools, one was a family pool and the other was what we called the party pool (with the swim up bar) we used and enjoyed both pools a great deal.
The food was decent...the actual resraunts on the grounds were the best...the buffet got a little old after a few days.
One thing I would reccomend is checking the weather conditions before you go...if they are predicting heavy rain one to two weeks before your trip I highly reccomend taking LOTS of BUG SPRAY!!! They got 36 inches of rain the week before we were there and the mosquitos were SWARMING. The only insect repellent we could find there was in the form of a lotion (it didn't work very well) and it was $9. So bring your own "Deep Woods Off"
In short, if you are looking for a GREAT beach and a place to just relax, have fun and work on your tan The Allegro is the place for you. If your looking for a fancy hotel and are going to be spending lots of time in your room, then don't go to Mexico. (no matter how nice the resort is suppossed to be...you are still in a 3rd world country)