We've seen bad reviews on foreign hotels so we weren't too concerned and we were not too surprised to find that the resort is more than acceptable. Sure the rooms are a bit small, but unless you're unhealthily obese, you shouldn't have any complaints. Do tip - all-inclusive doesn't mean that gratuities are included. Staff ARE courteous but a tip here and there helps speedier service. Besides, people in service industry depend on tips! We did notice mild sewage smell here and there on the grounds but not so much to make a complaint. Beach is wonderful. Time-share recruiters ARE deceitful - they tell you that they work for Allegro and just want to take you over to Occidental, a sister hotel, so you can check it out, have breakfast, get free t-shirts, discounted car rental. We didn't even know we were on a time-share sales pitch until our guide told us that we'd be talking to her boss about pricing. (We had been interested before so we did end up buying BUT didn't appreciate the deception.) So if you're not interested, don't follow these "guides" to the hotel next door! Food wasn't the best but it wasn't the worst. It's about what you'd expect for the price. We ate at the Mexican restaurant - excellent! We didn't eat at the Italian restaurant since our hometown has plenty of outstanding Italian restaurants so why bother? Allegro, we're told, will be upgraded to a five star resort soon as Occidental is now the owner of Allegros. One difference we noticed between Occidental and Allegro is the quality of guests - apparently June is the cheap month for Texans to visit Mexico. No offense to all the nice Texans out there, but a majority of people staying at Allegro while we were there (6/2-6/8) were very loud, rude, and obnoxious Texans. I heard one drunk Texan woman boast, "When I'm drunk, I drive like these people" while pointing at the local servers. Then I heard another Texan yell out, "Speak American" to one of the staff entertainers when she was explaining the show in both English and Spanish. How did we know they're Texans? They were pretty proud of being Texans and let others know. Another Texan and his wife were emulating --------- to the evening entertainment music, thinking they were being witty. So, Allegro was quite acceptable - we're going to avoid the cheap months only to avoid trashy Texans. Apologies to the decent folks in Texas - it's just that your state's not-so desirable residents happened to be at the resort. Hopefully the majority of Texans are not like them!
Allegro (and Occidental) is far away from downtown. So it's more ideal for people with children, who're there mostly for the beach and are willing to rent a car to visit other parts of the island. If you're looking to walk around downtown at night, shop, find parties, etc.., then you may want to pick a hotel closer to downtown. Oh, and make sure you bring plenty of cash and/or traveler's checks. We figured some places will accept credit card so we brought moderate amount of cash - ran out because all our transactions were cash only. There is an ATM in Allegro.
All in all, we don't regret having booked at Allegro.

We arrived on June 14th after being delayed in Houston due to rain and flooding, but the weather was great the rest of the week we were there. The room was more than adequate and the maid did an excellent job. She also left fresh flowers on our beds in different arraignments daily. The entire staff worked hard and were very pleasant. The buffet was great and we ate breakfast and dinner there every day, we didn’t even bother with the reservations for the restaurants.

Like everyone else has stated the activities people were great and we loved the shows every night. The landscaping was awesome, simply a beautiful place to have fun and relax. The beach and pools were great and we spent all day in the water. There are plenty of bars on the property including one that is a sports bar/disco as well as a swim up, which was my favorite. We are already recruiting friends and family for a return trip next year.

Had a wonderful time at the Allegro.Was there with my 14 year old daughter from 6/29 to 7/4.The staff couldn't do enough for us,a friendly smile and an "Ola" always goes a long way.The waiters were always asking what they could do for us.When we checked in,I could see the people at the desk were quite harried by all the new arrivals,but were trying their best and were polite enough..Who cares,just give me the key to the room and that's all I want!
The pools,grounds and beach were absolutely breathtaking.The food was fine and drinks even offered by a beach waitress.I tipped here and there and did not notice any favoritism by the staff.They were always trying to entertain and be accomodating,I just don't understand the negative reviews.Nice shows at night with kids involved and fun games for the adults.Yes,the rooms were small,but our ac was fine and there were no bugs.Don't leave your doors open,guys!Nice little patio with a hammock.We did alot of snorkeling and the reef dives took us to three beautiful coral reefs.The crew was very helpful and always offering snacks,drinks and fresh fruit.
If you just want to chill out surrounded by a gorgeous landscape and eat and drink to your hearts content,this is the place to be.
we'll be back and will bring friends and family!

Our trip was from June 28th through July 2nd. The weather report called for rain but we only got a sprinkle in the morning on the way to breakfast the 4th day.

The beach was awesome, lots of chairs and shade. The water was so incredibly blue. Lots of fish just off the beach when we were snorkeling. We laid on the beach and enjoyed the beaufiful scenery everyday.

The hotel was just as described nothing more nothing less. The grounds were beautiful. The food was fine, you could always find something to eat at the buffet. The mexican food on Thursdays was the best and the breakfast buffet was always consistant. We did do the reservations for the "Italian" restaurant. Although the presentation was beautiful the food was so-so. The food by the pool was ok, hamburgers, hot dogs and lots of finger foods and always lots of qaucamole. The bars were always overflowing with plenty of alchohol but spoil yourself and let one of the many hard workers get your drinks for you and tip them a buck, they treated us wonderfully. We tipped them and they ran to wait on us. The pools had plenty of activities, and provided many good laughs by the entertainment people.

We did not need the daycare provided but the man, Raul,who kept the kids all day was wonderful. He kept those kids busy with lots of activies and even took them to lunch. If you are a parent, this is the place to go and have your kids taken care of. The employees work their butts off day and night taking care of the people and facilities.

Get a downstairs room if possible. The sounds travel over the walls and if you have noisy neighbors it can be quite frustrating. The rooms were plain, nothing spectacular. All we did was sleep, shower and change in our rooms.

Yes, you can't flush the toilet paper, no big deal. There was a slight smell in the air walking around the grounds but they work on a septic system so move on to the beach and you won't smell a thing.

We did the snorkeling tour and parasailed and loved it. No complaints. We also used the "non-motorized" sports like the kayak and the katamaran and katarmaraned every day up and down the coast in front of the Allegro.

We have lots of pictures we would love to share if anyone is interested and please feel free to email us if you have any questions. weluvoursailor_girl2003@yahoo.com