We booked a trip to chichen itza with Flavio Tours after a recommendation from a friend. We were not disappinted. We booked by email with Carol before we arrived in Mexcio and the communication was great. She quickly confirmed the date we wanted and advised us of what we needed to bring.
Flavio picked us up as planned. We had a group of 10 people on our tour and had a couple of pick ups on the way. We stopped on the way for drinks and pastries and got to the cenote 3 hours after leaving the hotel ( people at our hotel who booked through travel agent were travelling for 4 and a half hours before getting there). Flavio timed it perfectly as we were the only group at the cenote. Just as we finished loads of others started arriving so it really was planned well. On the way Flavio told us all about the mayan history and culture and he is passionate and knowledgable about it all.
We then went to chichen itza where we were met by a guide. He was very knowledgeable and it was very enjoyable, although very hot. Half way through Flavio brought us fruit and water to stop us all flagging.
We then went for a buffet lunch. All the food and drinks are included in the price, and he also supplies drinks, snacks in the bus.
All through the day Flavio took pictures and videos and on the way back he puts them all on a flash drive for you. Flavio looked after us so well and made sure the children in our group were ok when feeling too hot.
We did this trip on my 40th birthday and at the end of the day he presented me with a pastry and sang happy birthday! Carol had already called me and sang down the phone at me.
We were lucky that the group we had were all really nice people and it was lovely to do it in a nice group of people.
So, if going to Mexico, book your trips with Flavio rather than your travel agent. You wont regret it.
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