My family and I stayed at this hotel in December, 2008. My son's money was stolen by a front desk clerk named Adan who had worked at this hotel at this time for only one month. Adan took my son's money (peso's) for a room then totally denied it. I observed him taking the money then making a show of extending my son's stay. He neglected to provide a receipt to my son even after I observed this transaction and asked for a receipt. He told me bold faced that he didn't know what I was talking about and denied taking my son's money for the room. I informed management but they acted like they did not care. I also informed management that I would be informing everybody I knew about this robbery as well as posting about it on every web site I can. There are better hotels which will have better treatment for you. Beware of Adan.....
- Also Known As:
- Courtyard Cancun Hotel Cancun
- Courtyard Cancun Hotel
- Courtyard Cancun
- Cancun Courtyard
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