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“One night stand” 4 of 5 stars
Review of Courtyard by Marriott Cancun Airport

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Courtyard by Marriott Cancun Airport
3.5 of 5 Hotel   |   Blvd. Luis Donaldo Colosio, Km. 12.5, Lote 1, SMZA. 301, Cancun 77560, Mexico   |  
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Ranked #50 of 180 Hotels in Cancun
Certificate of Excellence
Nurenberg
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“One night stand”
4 of 5 stars Reviewed February 7, 2013

We spent here one night before our early flight from Cancun Airport. It was our second stay, but this time with a baby. We were waiting for check-in about 15 minutes, the lady n the desk was alone. It took a more time than ussually. We had a dinner in a restaurant in the lobby for good money and very tasty. Our wishes like extra pillow, baby crib were all fullfilled and we enjoyed our stay. The airport shuttle is a great service.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Zuzabrand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ALBFER, Manager at Courtyard by Marriott Cancun Airport, responded to this review, March 2, 2013
Dear Guest

Your nice comments about the enjoyment of your second stay at our hotel are very much appreciated. We were happy to learn that your needs now with a baby in your family, were completely fulfilled.
Our complimentary airport shuttle, runs roundtrip every half hour from 5am to 11pm.
Thank you for your preference for our Hotel, we look forward to welcome you and your family soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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661 reviews from our community

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Detroit, Michigan
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed February 2, 2013

This Marriott had better customer service than the 5 star hotel we had checked out of. It simply has top notch customer service. The rooms, the lobby, the grounds and pool are very clean. The staff is fluent in English. The beds are firm and comfortable and the pillows are soft. It is close to the airport and has a free shuttle that leaves every thirty minutes. Thank you Marriott for taking such good care of your guests!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank s j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ALBFER, General Manager at Courtyard by Marriott Cancun Airport, responded to this review, March 2, 2013
Dear Guest

Thank you for taking the time to share your appraisal of our service at our Courtyard by Marriott Hotel in Cancun. Our team was very motivated by it, and it is a great encouragement to us to continue with the improvement of the service to our valuable guests, who distinguish us with their preference.

Come back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 31, 2013

We had a layover from Atlanta in Cancun and this hotel had a free shuttle. They were bilingual and patient with all our questions. The rooms were wonderful...pillows NICE! Hot tub super. The food and wine was good. The only negative is they did not take dollars and had to charge a glass of wine.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank reefwaterlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Canada
Level Contributor
81 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed January 23, 2013

My husband and I stayed at this hotel as we were coming back from Isla Mujeres and wanted to stay close to the airport so we didn't have to get up real early in the morning to head back to Cancun. It was a very nice and clean hotel, we were very impressed! My husband said it was even better than some of the Marriott hotels we stayed in the States. The pool was nice, and the hot tub was good as well.
We would definitely go back to this hotel!

  • Stayed January 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank blueeyes2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed January 23, 2013

This Courtyard Marriott actually has a courtyard and with a pool and a jacuzzi, it is a sweet deal. It is probably one of the nicest Marriott I have ever stayed in. The hotel proves free towels for the pool and service isn't too shabby. However, there really isn't much to do where the hotel is located (10 mins from the Cancun airport). You will need to take a taxi to Cancun or to Playa Del Carmen for good food and night life. Taxi cost about $20 (the inflated price for foreigners)... agree to a price (start lower e.g. $10) before you get in.

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Chophelie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frejus, France
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed January 23, 2013

In this hotel you will sleep well and in a very pleasant environment even if it is rather a business hotel
This is where we slept better during the 2 week stay in Mexico !!
In this region of Mexico it is better to choose a hotel with fewer but real stars in a famous hotel brand !

Room Tip: room 248 and the next had a vibration noise very uncomfortable, we moved to the 4th floor and it was...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Fabrice V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edgerton, Kansas
Level Contributor
75 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed January 23, 2013

Very nice Courtyard. Much nicer than US versions. Property was very clean and staff was very friendly and helpful. They were able to accommodate a dinner for 25 with no notice. Far from beach, but nice place to stay

  • Stayed December 2012
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Gary D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Courtyard by Marriott Cancun Airport

Address: Blvd. Luis Donaldo Colosio, Km. 12.5, Lote 1, SMZA. 301, Cancun 77560, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Business Hotel in Cancun
#33 Romantic Hotel in Cancun
#35 Family Hotel in Cancun
Price Range (Based on Average Rates):
Hotel Class:3.5 star — Courtyard by Marriott Cancun Airport 3.5*
Number of rooms: 200
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Also Known As:
Courtyard Cancun Hotel Cancun
Cancun Courtyard

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