We had a great week here celebrating our honeymoon! The staff definitely took care of us and making our honeymoon very special. We had breakfast each morning at Spice and lunch each day at Pelicano's - it was so nice to sit by the water and enjoy a yummy lunch! We tried most the of restaurants during our stay. We called a made a reservation for the Chef's Plate as soon as we got in, however, when we showed up for dinner, they apparently didn't have our reservation. They need to do something about that.. we weren't the only couple that showed up on time and were told they didn't have our reservation.
I also agree with other folks about the fairness of "reserving" cabanas by the pool. Some people had their stuff on it and didn't show up until 3:00pm! My husband got up one morning at 6:30 to reserve one (on our last day) and there were only a couple left.
We really enjoyed getting a couple's massage. The staff was wonderful! One note that I didn't like.. after getting into our robe, we had to walk outside and up a lot of stairs to the spa.
We definitely would recommend this resort to friends!
- Official Description (provided by the hotel):
- Welcome to Hyatt Zilara Cancun, an adults-only, all-inclusive resort (min. age 16), formerly THE Royal Cancun. Prominently located on the widest stretch of beach in the heart of Cancun’s Hotel Zone, Hyatt Zilara Cancun is an adults-only, all-suite, all inclusive resort where guests experience traditional Mexican warmth in an intimate yet casual setting.Our resort features spacious suites with breathtaking views of the Caribbean and offers world-class dining, an impressive array of upscale amenities, outstanding service from an attentive and thoughtful staff, and spectacular grounds and facilities.Hyatt Zilara Cancun offers a myriad of activities and conveniences including, sophisticated culinary options at six gourmet restaurants, rejuvenating treatments and services at The Spa– Cancun’s only ocean view spa – wine and spirits tastings, enhanced pool and beach butler service and more. ... more less
- Reservation Options:
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- Also Known As:
- The Royal In Cancun Hotel Cancun
- The Royal Hotel Cancun
- Royal Hotel Cancun
- Royal Cancun Resort